NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
333 reports96,566 miles · Sep 22, 2015
Structure
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT AND REAR SUBFRAME WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9…
Read full complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT AND REAR SUBFRAME WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,566.
NHTSA ODI #10767402
185,000 miles · Sep 16, 2015
Air BagsStructureCrashInjury
THERE WAS EXTENSIVE DAMAGE TO THE FRONT LEFT SIDE OF THE VEHICLE FROM A COLLISION. THE RADIATOR WAS PUSHED AGAINST THE ENGINE. MOST OF THE DRIVER SIDE FENDER AS WELL AS THE INNER CORE SUPPORT WAS CRUSHED. BOTH AIRBAGS DIDN'T NOT DEPLOY.
NHTSA ODI #10764039
106,000 miles · Aug 28, 2015
Structure
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE SERVICE AND WAS TOLD BY THE TECHNICIAN THAT THE VEHICLE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
NHTSA ODI #10759930
152,000 miles · Aug 18, 2015
Suspension
I DRIVE A 2002 TOYOTA TACOMA. HEARD A CLUNKING NOISE I THOUGHT WAS A LOOSE PICK UP BED (SHORTLY AFTER DRIVING ON THE HIGHWAY AT LEGAL BUT HIGH SPEED COMING HOME FROM WORK). STOPPED AND NOTED MY TRUCK FRAME HAD BROKEN IN TWO PLACES OVER THE REAR AXEL AND GAS TANK AREA. THE BROKEN SIDE OF THE FRAME WAS JUST SITTING LOOSELY ON THE …
Read full complaint
I DRIVE A 2002 TOYOTA TACOMA. HEARD A CLUNKING NOISE I THOUGHT WAS A LOOSE PICK UP BED (SHORTLY AFTER DRIVING ON THE HIGHWAY AT LEGAL BUT HIGH SPEED COMING HOME FROM WORK). STOPPED AND NOTED MY TRUCK FRAME HAD BROKEN IN TWO PLACES OVER THE REAR AXEL AND GAS TANK AREA. THE BROKEN SIDE OF THE FRAME WAS JUST SITTING LOOSELY ON THE L REAR LEAF SPRINGS. LUCKILY I STOPPED TO CHECK THE PICKUP BED. I COULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT OR EVEN KILLED OR WHAT'S WORSE COULD HAVE LOST CONTROL AND HURT SOMEONE ELSE. I KNOW TOYOTA HAS HAD SIGNIFICANT FRAME QUALITY CONTROL ISSUES WITH THESE MODEL TACOMAS IN THE PAST. I DID HAVE A FRAME CHECK IN DEC. 2010 ON A RECALL NOTICE AND IT WAS FINE. WAS TOLD BY THE DEALERSHIP NO FURTHER ACTION WAS NEEDED. NOW I FIND AFTER TALKING TO TOYOTA CORPORATE, THE FRAME SHOULD HAVE BEEN UNDERCOATED AT THAT TIME. (THEY CLAIM TO HAVE SENT 5 LETTERS ADVISING ME OF THIS.NONE OF WHICH I RECEIVED, AND I AM THE ORIGINAL OWNER AT THE SAME ADDRESS FOR THE PAST 16 YEARS). LOOKING AT THE INTERNET FORMS CONCERNING TACOMAS, I AM NOT THE ONLY ONE TO HAVE BEEN GIVEN THIS COCK AND BULL STORY. WHY WOULD I HAVE NOT TAKEN THE TRUCK IN FOR PROTECTIVE UNDERCOATING IF INFORMED BY TOYOTA AFTER ALL READY RESPONDING TO A RECALL INSPECTION ONLY A FEW WEEKS EARLIER?. THIS IS A POTENTIALLY DANGEROUS SITUATION AND COULD CAUSE CATASTROPHIC PROBLEMS. I THINK TOYOTA CORP IS DIRECTLY RESPONSIBLE FOR THIS SITUATION BY ORIGINALLY INSTALLING DEFECTIVE FRAMES THEN NOT FOLLOWING THROUGH ON RECALLS OR SERVICE BULLETINS PROPERLY AND ACTUALLY STONE WALLING OWNERS CALLING WITH COMPLAINTS ABOUT THE DEFECTIVE FRAMES WITH AN EXTENDED 15 YEAR WARRANTY.
NHTSA ODI #10749338
387,383 miles · Jun 14, 2015
SuspensionUnknown Or Other
2002 TOYOTA TACOMA WAS TAKEN INTO THE SHOP FOR AN OIL CHANGE, TIRE ROTATION AND BRAKE INSPECTION WHEN THE SHOP SERVICE TECHNICIAN CALLED TO REPORT THE FRAME OF THE VEHICLE CONTAINS PINHOLES AND IS NOTICEABLY RUSTING, PRESENTING A SAFETY ISSUE. THE SHOP TECHNICIAN RECOMMENDED CONTACTING TOYOTA DIRECTLY AS HE THOUGHT ANY RECALL HA…
Read full complaint
2002 TOYOTA TACOMA WAS TAKEN INTO THE SHOP FOR AN OIL CHANGE, TIRE ROTATION AND BRAKE INSPECTION WHEN THE SHOP SERVICE TECHNICIAN CALLED TO REPORT THE FRAME OF THE VEHICLE CONTAINS PINHOLES AND IS NOTICEABLY RUSTING, PRESENTING A SAFETY ISSUE. THE SHOP TECHNICIAN RECOMMENDED CONTACTING TOYOTA DIRECTLY AS HE THOUGHT ANY RECALL HAD SINCE EXPIRED. POST RESEARCHING RECALL INFORMATION, WE DID VERIFY THAT THE "RECALL" PERIOD HAD EXPIRED. HOWEVER, THIS VEHICLE WAS PURCHASED NEW AS A CORPORATE ASSET AND REMAINS IN OUR POSSESSION. WE ABSOLUTELY DID NOT RECEIVE ANY RECALL NOTIFICATIONS FOR THE FRAME ISSUES NOR A REQUEST FOR INSPECTION!
NHTSA ODI #10725162
147,000 miles · Jun 9, 2015
Suspension
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE CAUSING THE VEHICLE TO SKID ONTO THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE FRONT WHEEL BEARING MALFUNCTIONED, WHICH CAUSE…
Read full complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE CAUSING THE VEHICLE TO SKID ONTO THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE FRONT WHEEL BEARING MALFUNCTIONED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
NHTSA ODI #10724213
77,269 miles · Jun 1, 2015
Unknown Or Other
THE VEHICLE'S FRAME COMPLETELY RUSTY TO THE POINT THAT I FEAR IT WILL BREAK AT ANY TIME. I RECENTLY TOOK IT TO THE MECHANIC TO REPLACE THE TIMING BELT AND OTHER BELTS AND A LOT OF THE BOLTS BROKE WHEN TRYING TO CHANGE THE BELTS. I BELIEVE THIS IS A MANUFACTURING ERROR. MORE THAN LIKELY, THE FACTORY USED LOW GRADE MATERIALS WH…
Read full complaint
THE VEHICLE'S FRAME COMPLETELY RUSTY TO THE POINT THAT I FEAR IT WILL BREAK AT ANY TIME. I RECENTLY TOOK IT TO THE MECHANIC TO REPLACE THE TIMING BELT AND OTHER BELTS AND A LOT OF THE BOLTS BROKE WHEN TRYING TO CHANGE THE BELTS. I BELIEVE THIS IS A MANUFACTURING ERROR. MORE THAN LIKELY, THE FACTORY USED LOW GRADE MATERIALS WHICH CAUSED THE TRUCK TO RUST A LOT FASTER OVER TIME. THIS IS A SAFETY CONCERN. IF DUE TO THIS RUST ISSUE, THE BREAKS FAIL OR THE FRAME COMES APART THIS CAN BE DANGEROUS. THIS IS WHY I AM REPORTING THIS PROBLEM. I CALLED TOYOTA AND RECEIVED A CLAIM NUMBER, THIS CLAIM IS UNDER REVIEW. PLEASE CONTACT ME REGARDING THIS ISSUE.
NHTSA ODI #10722791
150,000 miles · May 29, 2015
StructureWheels
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND INDICATED THAT THE DEALER IN NEW YORK WAS NOT ABLE TO DO THE UNDERCOATING PROCESS DUE TO STATE REGULATIONS. IN APPROXIMATELY MID AUGUST 2012, THE DEALER INDICATED THAT THE REMEDY FOR THIS DE…
Read full complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND INDICATED THAT THE DEALER IN NEW YORK WAS NOT ABLE TO DO THE UNDERCOATING PROCESS DUE TO STATE REGULATIONS. IN APPROXIMATELY MID AUGUST 2012, THE DEALER INDICATED THAT THE REMEDY FOR THIS DEFECT WAS NOT AVAILABLE AT THE TIME THE CONTACT TRIED TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAITED FOR YEARS TO DETERMINE WHEN THE MANUFACTURER WOULD FINALIZE THE REMEDY PLAN TO REPAIR THE VEHICLE. THE RUST BECAME EXTENSIVE TO THE POINT THAT THE UNDERBODY, THE CHASSIS, THE LEAF SPRING, AND THE REAR WHEEL WELLS ALL HAD CORROSION TO THE POINT THAT THE COMPONENTS COULD FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED FOR YEARS OF THE FAILURE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10722339
Mileage unknown · May 28, 2015
Structure
2002 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO VEHICLE RUST ISSUES. *SMD THE CONSUMER WAS URGED TO CALL TOYOTA TO SEE IF A RECALL HAD BEEN ISSUED. THE CONSUMER WAS INFORMED A RECALL WAS ISSUED. HOWEVER, SHE NEVER RECEIVED NOTIFICATION. THE CONSUMER WAS INFORMED SIX NOTIFICATIONS WERE MAILED. *JB
NHTSA ODI #10680211
88,000 miles · May 12, 2015
Structure
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE RECALL REPAIR WAS UNABLE TO BE PERFORMED DUE TO EXCESSIVE RUST ON THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE M…
Read full complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE RECALL REPAIR WAS UNABLE TO BE PERFORMED DUE TO EXCESSIVE RUST ON THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10715949
Official recalls
3Nov 23, 2012
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. The spare tire in the subject vehicles is located underneath the rear of the vehicle and held by a spare tire carrier. A lift plate on the carrier is used to help raise, lower and retain the tire. During its manufacture, the lift plate may not have been sufficiently coated with anti-corrosion materials. If the plate is insufficiently coated and the vehicle is operated in cold climate regions where road salts are frequently used, road spray can reach the carrier assembly and corrode the lift plate.
Consequence & remedy
Consequence: Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Remedy: Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
May 17, 2005
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.
Consequence & remedy
Consequence: THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
May 19, 2003
ON CERTAIN PICKUP TRUCKS, DURING SIDE IMPACT NCAP TEST (I.E. LINCAP TEST), A FLANGE AT THE REAR END OF THE DOUBLE CAB BODY DEFORMED AND INTERFERED WITH THE FUEL INLET HOSE THAT CONNECTS THE FUEL FILLER PIPE AND FUEL TANK, RESULTING IN DAMAGE TO THE FUEL INLET HOSE.
Consequence & remedy
Consequence: THIS DAMAGE COULD RESULT IN FUEL LEAKAGE, WHICH COULD RESULT IN A FIRE IF IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy: DEALERS WILL INSTALL A FUEL HOSE PROTECTOR ON THE BODY FLANGE. OWNER NOTIFICATION BEGAN JUNE 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗