1998 Toyota Tacoma

THE FRAME OF THE 1998 TOYOTA TACOMA XTRACAB TRUCK WE OWN HAS SEVERE RUST ISSUES TO THE POINT THAT IT IS NOT SAFE TO DRIVE. I HAVE ATTACHED 4 PICTURES TOTAL WITH 2 OF THE PICTURES SHOWING THE DAMAGE TO THE CAB FROM MOVEMENT THERE ARE OTHER AREAS THAT ARE RUSTED WORSE, BUT CAN NOT GET GOOD PICS OF. WE LIVE MIDWEST, A AREA THAT SALT IS NOT A FACTOR. WE NOTCED THIS DAMAGE AFTER FEELING THAT THE BED WAS MOVING.

MY VEHICLE HAS BEEN INSPECTED EACH YEAR AND PROPERLY MAINTAINED. INSPECTIONS AND OTHER MAINTENANCE HAVE FREQUENTLY OCCURRED AT TOYOTA DEALERS BY TOYOTA TECHNICIANS. MY VEHICLE WAS UNDERGOING ANNUAL INSPECTION DECEMBER 2016 AT A NON-TOYOTA GARAGE AND I WAS ADVISED OF A FAILED INSPECTION DUE TO STRUCTURAL INTEGRITY ISSUES CAUSED BY SEVERE RUSTING ON THE FRAME OF THE TRUCK. I WAS ALSO ADVISED TO CEASE DRIVING THE TRUCK AS IT IS NOW CONSIDERED A DANGER TO MYSELF AND, I ASSUME, TO OTHER MOTORISTS. THE TECHNICIAN SUGGESTED THAT THERE MAY HAVE BEEN A RECALL FOR THIS PROBLEM. I CALLED TOYOTA SEVERAL TIMES AND WAS ULTIMATELY TOLD I HAD RUN OUT OF TIME. I PLEADED THAT I HAVE OWNED THE VEHICLE FOR OVER TEN YEARS AND WOULD HAVE TAKEN ADVANTAGE OF ANY RECALLS HAD I RECEIVED ANY INFORMATION OF ONE, BUT NO ONE IS ABLE TO EXPLAIN TO ME WHY I WAS NOT NOTIFIED OF THE PROBLEM. A PROBLEM LIKE THIS DOES NOT CROP UP WITHIN A YEAR AND HAVE THE ABILITY TO HIDE FROM HONEST TECHNICIANS CONCERNED WITH THE INTEGRITY OF THEIR INSPECTIONS/MAINTENANCE AND THE SAFETY OF MOTORISTS. THIS VEHICLE IS FREQUENTLY USED FOR TRAVEL OVER DISTANCES GREATER THAN 50 MILES, ONE WAY, AND TO FIND OUT THAT I HAVE BEEN OPERATING SUCH A DANGEROUS VEHICLE OVER SUCH LONG DISTANCES AND POSING SUCH A DANGER TO MYSELF AND COUNTLESS OTHER MOTORISTS BECAUSE OF THE SILENCE AND/OR NEGLIGENCE OF TOYOTA TECHNICIANS IS UNACCEPTABLE AND REPREHENSIBLE. MY VEHICLE IS OTHERWISE IN GREAT RUNNING CONDITION WITH MANY NEW PARTS THAT SHOW PRIDE OF OWNERSHIP. I MUST DEMAND THAT TOYOTA REPLACE THE DEFECTIVE FRAME ON MY VEHICLE TO RESTORE THE SAFETY AND PEACE OF MIND THAT MOTORISTS HAVE A RIGHT TO EXPECT WHEN THEY GET BEHIND THE WHEEL OF A CAR. *TR

THERE IS AN ACCELERATED AND ABNORMAL AMOUNT OF CORROSION AND RUST SHOWING UP ON UNDERCARRIAGE OF THE VEHICLE. REAR LEAF SPRINGS HAVE LOST RUBBER BUMPER DUE TO RUST, AND SUSPENSION/FRAME MAKE NOISES DUE TO STRESS ON FRAME WHICH IS THE RESULT OF RUST/CORROSION. I AM THE ORIGINAL OWNER TO THIS VEHICLE, HAVING PURCHASED IT NEW AND HAVING ALWAYS HAD IT IN COLORADO A MOSTLY DRY CLIMATE NOT CONDUCIVE TO RUST/CORROSION. I HAVE IT AT THE SAME DEALERSHIP I BOUGHT IT FROM MULTIPLE TIMES PER YEAR FOR SERVICE, AND IT IS STILL UNDER 150K ORIG MILES. I HAVE NEVER BEEN INFORMED BY THE TOYOTA DEALERSHIP REPS. ABOUT CONCERNS WITH RUST/CORROSION ISSUES, NOR HAS ANY COMPANY STAFF EVER ACKNOWLEDGED ANY CONCERNS OVER THESE ISSUES, OR HAS THE COMPANY REACHED OUT TO INFORM ME OF POTENTIAL PROBLEMS. IN NO WAY, SHAPE OR FORM HAS TOYOTA EVER ADVISED ME OF ANY RECALL, CONCERNS OR PROBLEMS. I HAVE LIVED AT MY CURRENT RESIDENCE AND HAD THE SAME PHONE NUMBERS FOR THE LAST 15 YEARS AND THIS HAS BEEN IN THE STEVENSON TOYOTA DEALERSHIP RECORDS THIS WHOLE TIME. THIS IS EXTREMELY CONCERNING DUE TO THE MOUNTAIN DRIVING CONDITIONS HERE IN COLORADO, AND SPEED AT WHICH THIS RUST/CORROSION IS EXPANDING AND MAKING THE VEHICLE WEAK AND UNSAFE TO OPERATE. APPARENTLY MORE OWNERS OF THIS VEHICLE AND MODEL YEAR ARE EXPERIENCING THE VERY SAME ISSUES AND HAVE NOT BEEN NOTIFIED BY TOYOTA. THIS APPEARS TO BE A PROLIFIC ISSUE THAT NEEDS IMMEDIATE ATTENTION.

TL* THE CONTACT OWNS A 1998 TOYOTA TACOMA. UPON INSPECTING UNDER THE FRONT AND REAR PASSENGER SIDES OF THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS RUST AND A HOLE. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 261,000.

"1995 THROUGH 2000 MODEL YEAR TACOMA FRAME RUST CORROSION WARRANTY EXTENSION" RECEIVED A LETTER FROM TOYOTA ATTACHED. REQUESTED FRAME INSPECTION ATTACHED. REQUESTED ANOTHER FRAME INSPECTION ATTACHED. MY VEHICLE CASE WAS NOT HANDLED CONSISTENT WITH THE INTENT OF TOYOTA'S PROGRAM NOR WAS I CONTACTED BY THEIR IMPARTIAL SERVICES GROUP (ISG). AS A RESULT THE SAFETY OF ME AND MY PASSENGERS HAS BEEN NEGLECTED BE NOT ALLOWING ME THE SAFETY BENEFITS OF THEIR WARRANTY OFFERINGS.

1998 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSAL TO REPAIR VEHICLE FRAME CORROSION RECALL NOTICE. *SMD THE CONSUMER STATED THE FRAME WAS COMPLETELY CORRODED AND THE VEHICLE WAS INOPERABLE. DURING THE RECALL IN 2008, THE VEHICLE WAS INSPECTED AND THE CONSUMER WAS INFORMED THE VEHICLE DID NOT HAVE THE INVOLVED METAL THAT WAS SUSCEPTIBLE TO CORROSION. THE DEALER INFORMED THE CONSUMER, THE VEHICLE WAS PAST THE 15 YEAR LIMIT, AND THEY WERE UNABLE TO IX IT, OR BUY IT BACK. *JB

TL* THE CONTACT OWNS A 1998 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE BRAKE SERVICE, THE MECHANIC NOTICED THAT THE ENTIRE FRAME WAS CORRODED WITH HOLES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.....UPDATED 0711/16 *BF UPDATED 7/12/16*LJ *CN