2019 Toyota Sienna

Car was recalled for fuel pump and I repaired in 8/2020 with approximately 11,190 miles. I had complained that car, since time of purchase and had 4662 miles when I insisted Toyota fix this, (hunted for gears, hesitated, lagged when accelerator pushed, and had poorer gas mileage than expected). The car now has 34,875 miles on it and is doing the same thing, hesitating, lunging between gears. Our mechanic confirmed this and stated worse when using a.c. Called Toyota Customer Service and they said the car was out of warranty for the pump repair, but perhaps not the power train, transmission, etc. Have not gotten back to me yet, but has not been one working day after spending 2.5 hours on the phone with them yesterday. This is a safety issue, I press on the gas to make a turn and it lags leaving me in traffic. My 2007 Sienna, which is still running for my daughter, never did this and has full power when called upon. Toyota needs to repair the entire fuel system, transmission, if they cannot fix this. There are no warning lights when this happens & it is happening more frequently. Dealership told me they could not put another pump on car and to contact Toyota Customer Service and gave me the number. When we had the car for about a month, dealership said we were just not used to driving a car with this type of transmission and car was low on oil, we added oil and dealership said we used the wrong type, but we figured some oil was better than no oil. We are boomers and have been driving cars for decades, with clutches and without and we know how to drive a vehicle.

TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR

PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.

I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.