NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
53 reportsClear category filter106,000 miles · Aug 29, 2018
Unknown Or Other
DASH BOARD IS CRACKED ALL OVER . AND NOT SAFE TO DRIVE WITH KIDS OR DOGS. I'M IN FLORIDA WITCH IS VERY HOT STATE AND YOU CAN FEEL AND SEE THIS IS DANGEROUS PLASTIC DASH BOARD. . THEY GOT RECALL 2 YEARS AGO AND TOYOTA DEALERSHIP CLOSE IT . THIS YEAR MY DASH BOARD IS LOOKING HORRIBLE, BEGINS JUST THIS YEAR. I HAVE SAME PROBLEM WI…
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DASH BOARD IS CRACKED ALL OVER . AND NOT SAFE TO DRIVE WITH KIDS OR DOGS. I'M IN FLORIDA WITCH IS VERY HOT STATE AND YOU CAN FEEL AND SEE THIS IS DANGEROUS PLASTIC DASH BOARD. . THEY GOT RECALL 2 YEARS AGO AND TOYOTA DEALERSHIP CLOSE IT . THIS YEAR MY DASH BOARD IS LOOKING HORRIBLE, BEGINS JUST THIS YEAR. I HAVE SAME PROBLEM WITH MY 2007 TOYOTA CAMRY . I THING TOYOTA USED THE SAME MATERIAL FROM PLASTIC , THAT AFTER 10 YEARS IT IS NOT SAFE FOR PEOPLE AND WAY TO EXPENSIVE TO FIX IT.
NHTSA ODI #11123293
Mileage unknown · Apr 23, 2018
Unknown Or Other
IN THE INVOLVED VEHICLES, GREASE INSIDE THE SHIFT LEVER ASSEMBLY COULD TRANSFER TO OTHER INTERNAL COMPONENTS, CAUSING THEM TO FUNCTION IMPROPERLY.
NHTSA ODI #11089640
78,000 miles · Dec 13, 2017
Unknown Or Other
MINIVAN IS KEPT IN GARAGE ALL THE TIME AND DRIVEN VERY FEW MILES PER YEAR. HOWEVER, THERE IS INTENSE CRACKING ALL OVER THE DASHBOARD. THE DASHBOARD IS MELTING AND JEOPARDIZING THE AIRBAGS BEING DEPLOYED. TOYOTA IS AWARE OF THIS AND SENT A WARRANTY ENHANCEMENT NOTIFICATION TO GET ALL MELTING/CRACKED DASHBOARDS FIXED FREE OF CHARG…
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MINIVAN IS KEPT IN GARAGE ALL THE TIME AND DRIVEN VERY FEW MILES PER YEAR. HOWEVER, THERE IS INTENSE CRACKING ALL OVER THE DASHBOARD. THE DASHBOARD IS MELTING AND JEOPARDIZING THE AIRBAGS BEING DEPLOYED. TOYOTA IS AWARE OF THIS AND SENT A WARRANTY ENHANCEMENT NOTIFICATION TO GET ALL MELTING/CRACKED DASHBOARDS FIXED FREE OF CHARGE. HOWEVER, THE TOYOTA DEALERSHIP NEVER CALLED TO TELL ME THE PART IS IN AND IT HAS BEEN ALMOST 2 YEARS NOW AND NOW I AM TOLD IT'S PAST THE DATE TO GET THIS FIXED. DEALERSHIP: TEXAS TOYOTA OF GRAPEVINE, 701 STATE HWY. 114 EAST, GRAPEVINE, TX 76051 (817) 259 - 1493 IS PHONE NUMBER. IT IS SUSPECT, THE ORDER WAS CANCELLED SO TOYOTA CAN SAVE MONEY AND THEN TELL CUSTOMERS IT'S PAST THE DATE OF GETTING THIS FIXED. VEHICLE HAS DEFECTIVE, CRACKING DASHBOARDS & TOYOTA KNOW OF THIS.
NHTSA ODI #11054541
44,000 miles · Aug 30, 2017
Unknown Or Other
I TOOK MY TOYOTA 2006 SIENNA IN TO THE LOCAL DEALER ON 9/3/16 TO HAVE THE SPARE TIRE CABLE REPLACED UNDER WARRANTY AFTER RECEIVING A LETTER FROM TOYOTA. I ASKED THE SERVICE ADVISOR IF THE VAN HAD ANY OTHER RECALLS OR WARRANTY THROUGH TOYOTA. I WAS TOLD YES FOR THE REAR LIFT GATE STRUTS BUT PARTS WOULD HAVE TO BE ORDERED. I ASKED…
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I TOOK MY TOYOTA 2006 SIENNA IN TO THE LOCAL DEALER ON 9/3/16 TO HAVE THE SPARE TIRE CABLE REPLACED UNDER WARRANTY AFTER RECEIVING A LETTER FROM TOYOTA. I ASKED THE SERVICE ADVISOR IF THE VAN HAD ANY OTHER RECALLS OR WARRANTY THROUGH TOYOTA. I WAS TOLD YES FOR THE REAR LIFT GATE STRUTS BUT PARTS WOULD HAVE TO BE ORDERED. I ASKED ABOUT THE MELTING DASHBOARDS SINCE MY FATHER HAD SEEN IT ON THE NEWS AND THE VAN WAS ON THE LIST; EVEN THOUGH AS WITH THE LIFT GATE, I DID NOT RECEIVE A LETTER FROM TOYOTA. I ASKED FOR THE DASHBOARD PARTS TO BE ORDERED AT THE SAME TIME THE LIFT GATE PARTS WERE ORDERED. THE SERVICE ADVISOR TOLD ME THAT THE DASHBOARD DID NOT APPLY TO MY VAN. I WENT TO THE DEALER, ASKED FOR THE DASHBOARD AND WAS TOLD NO ON 9/3/16. I DROVE THE VAN ON AUGUST 19, 2017 AND LEFT IT PARKED IN A PARKING LOT FOR 15 MINUTES. WHEN I RETURNED I HAD A MELTING DASH! IT WAS ALL GOOEY AND STICKY TO THE TOUCH. IT WAS SHINING LIKE IT WAS COATED IN GREASE OR OIL. THE GLARE REFLECTED IN THE WINDSHIELD AND I COULD NOT SEE. I WAS ONLY 4 MILES FROM HOME AND I CRAWLED ON THE EDGE OF THE ROAD WITH THE WINDOW OPEN. I CALLED TOYOTA WHEN I GOT HOME AND FILED A CASE WHEN THEM. I WAS TOLD THE EXTENDED WARRANTY HAD EXPIRED, SO THEY WOULD NOT HELP WITH THE REPLACEMENT OF THE DASHBOARD. I WENT TO THE DEALER ON 8/22/17, WHERE I HAD ASKED FOR THE DASHBOARD BACK ON 9/3/16 AND WAS TOLD THEY SIDED WITH TOYOTA, THEY WOULD NOT EVEN ORDER IT UNLESS I PAID IN ADVANCE. I ASKED THIS SECOND SERVICE ADVISOR TO LOOK AT THE DASH AND CONFIRM IT WAS THE MELTING DASHBOARD PROBLEM. HE DID CONFIRM IT. I ASKED HIM HOW IT WAS POSSIBLE TO HAVE JUST GOTTEN STICKY ON 8/19/17. HE TOLD ME THAT IF IT WAS NOT STICKY WHEN I ASKED FOR THE REPLACEMENT, ACCORDING TO INSTRUCTIONS FROM TOYOTA, THIS IS WHY THE DEALER DID NOT ORDER IT. IT WOULD COST ME OVER $2000 FOR A REPLACEMENT DASH!
NHTSA ODI #11020584
64,000 miles · May 9, 2017
Unknown Or Other
THE AUTOMATIC SLIDING PASSENGER DOOR JAMMED APPROXIMATELY HALFWAY OPEN AND COULD NO LONGER BE OPENED OR CLOSED. THE INCIDENT OCCURRED WHILE THE VEHICLE WAS STATIONARY AT A REST STOP ALONG I-87. I REMOVED THE DOOR PANEL AND OBSERVED THAT THE PROTECTIVE PLASTIC COATING ON THE ACTUATOR CABLE HAD WORN OFF AND THE BARE CABLE APPEARED…
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THE AUTOMATIC SLIDING PASSENGER DOOR JAMMED APPROXIMATELY HALFWAY OPEN AND COULD NO LONGER BE OPENED OR CLOSED. THE INCIDENT OCCURRED WHILE THE VEHICLE WAS STATIONARY AT A REST STOP ALONG I-87. I REMOVED THE DOOR PANEL AND OBSERVED THAT THE PROTECTIVE PLASTIC COATING ON THE ACTUATOR CABLE HAD WORN OFF AND THE BARE CABLE APPEARED TO HAVE CUT THROUGH ONE OF THE PLASTIC PULLEYS WHICH COMPLETELY DISINTEGRATED THUS JAMMING THE DOOR. I HAD TO CUT THE CABLE AND REMOVE THE REMNANTS OF THE PULLEY IN ORDER TO BE ABLE TO MANUALLY OPERATE THE DOOR SO I COULD CONTINUE DRIVING HOME WITH MY FAMILY. NO ONE WAS HARMED AS A RESULT OF THE INCIDENT.
NHTSA ODI #10984587
183,000 miles · Apr 14, 2017
Unknown Or Other
THE CABLE THAT OPENS AND CLOSES THE SIDE SLIDING DOOR HAS BECOME FRAYED. BASED ON MY INVESTIGATION, THIS COULD CAUSE THE DOOR TO BE STUCK EITHER OPEN OR CLOSED WHICH WOULD CREATE A SERIOUS SAFETY RISK.
NHTSA ODI #10978498
65,000 miles · Jan 16, 2017
Unknown Or Other
IN AUGUST 2016, THE CABLE TO OUR POWER SLIDING PASSENGER REAR DOOR BROKE WHILE ON VACATION. UP TO THIS POINT THE DOOR MADE A LITTLE "GROANING" SOUND WHEN OPENED BUT IT NEVER FAILED TO WORK. AFTER THE CABLE BROKE, WE WERE ABLE TO OPEN THE DOOR MANUALLY FOR ABOUT 1 WEEK, THEN THE DOOR STOPPED OPENING. AFTER RESEARCHING THE INTERNE…
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IN AUGUST 2016, THE CABLE TO OUR POWER SLIDING PASSENGER REAR DOOR BROKE WHILE ON VACATION. UP TO THIS POINT THE DOOR MADE A LITTLE "GROANING" SOUND WHEN OPENED BUT IT NEVER FAILED TO WORK. AFTER THE CABLE BROKE, WE WERE ABLE TO OPEN THE DOOR MANUALLY FOR ABOUT 1 WEEK, THEN THE DOOR STOPPED OPENING. AFTER RESEARCHING THE INTERNET, THIS IS A COMMON PROBLEM. TOYOTA HAS OFFERED A FIX TO VEHICLES 9 YEARS OR YOUNGER FOR SPECIFIC YEAR VEHICLES. OURS IS TOO OLD. IF THIS IS A COMMON PROBLEM, WHY IS THE REPLACEMENT OF THIS CABLE PRIOR TO BREAKAGE A NOT REQUIRED MAINTENANCE ITEM? I FEEL THIS IS A SAFETY ISSUE SINCE IF WE ARE EVER IN AN ACCIDENT THAT REQUIRES A FAST EXIT FROM THE VEHICLE, ANYONE SITTING IN THE THIRD ROW WILL HAVE A DIFFICULT EXIT.
NHTSA ODI #10945468
45,500 miles · Dec 2, 2016
Latches/locks/linkagesStructureUnknown Or Other
I HAVE A TOYOTA SIENNA WITH 69,451 MILES. I HAVE HAD BOTH REAR SLIDING DOORS REPAIRED TWICE EACH. THE DOORS STILL DO NOT ENGAGE AND LOCK. I HAVE TWO CHILDREN AND MULTIPLE TIMES THE DOORS HAVE OPENED WHILE DRIVING. TOYOTA RECENTLY HAS A RECALL ON THIS ISSUE, BUT IT ONLY DATES BACK TO 2011. THIS IS AN ISSUE FOR MANY EARLIER M…
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I HAVE A TOYOTA SIENNA WITH 69,451 MILES. I HAVE HAD BOTH REAR SLIDING DOORS REPAIRED TWICE EACH. THE DOORS STILL DO NOT ENGAGE AND LOCK. I HAVE TWO CHILDREN AND MULTIPLE TIMES THE DOORS HAVE OPENED WHILE DRIVING. TOYOTA RECENTLY HAS A RECALL ON THIS ISSUE, BUT IT ONLY DATES BACK TO 2011. THIS IS AN ISSUE FOR MANY EARLIER MODELS AND I AM FURIOUS IT WAS NOT INCLUDED. TOYOTA SAYS THERE IS NOTHING ELSE THEY CAN DO FOR ME. WHEN ONE OF MY CHILDREN FALLS OUT THE BACK AND GETS INJURED IS NOT THE TIME TO ADDRESS IT. I DEMAND THAT THE 2006 MODEL BE INCLUDED IN THE RECALL FOR SAFETY ISSUES, NOT JUST FOR ME AND MY CHILDREN, BUT FOR MANY, MANY OTHERS WHO HAVE COMPLAINED ABOUT THE SAME ISSUE. PLEASE ADDRESS THIS PROBLEM BEFORE SOMEONE GETS HURT OR WORSE. THANK YOU FOR YOUR PROMPT ATTENTION. THE DATE THE INCIDENT OCCURRED BELOW IS FROM WHEN I FIRST BEGAN HAVING A PROBLEM. *TR
NHTSA ODI #10929581
Mileage unknown · Sep 26, 2016
Unknown Or Other
THE DASHBOARD HAS MELTED AND CRACKED LEAVING EXPOSED STYROFOAM AND STICKINESS. I HAD TO BUY A DASHBOARD CARPET PROTECTOR TO KEEP IT FROM DETERIORATING FURTHER. TOYOTA SENT ME A NOTIFICATION OF AN EXTENDED WARRANTY TO REPLACE THE DEFECTIVE DASHBOARD, AFTER I QUALIFIED FOR A DASHBOARD VIA MY LOCAL TOYOTA DEALER I WAS INFORMED THAT…
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THE DASHBOARD HAS MELTED AND CRACKED LEAVING EXPOSED STYROFOAM AND STICKINESS. I HAD TO BUY A DASHBOARD CARPET PROTECTOR TO KEEP IT FROM DETERIORATING FURTHER. TOYOTA SENT ME A NOTIFICATION OF AN EXTENDED WARRANTY TO REPLACE THE DEFECTIVE DASHBOARD, AFTER I QUALIFIED FOR A DASHBOARD VIA MY LOCAL TOYOTA DEALER I WAS INFORMED THAT THE DASHBOARDS WERE ON BACK ORDER AND THAT THEY HAVE BEEN WAITING ON THESE FOR OVER A YEAR. I CAN NOT SELL OR TRADE THIS VEHICLE IN ITS CURRENT CONDITION.
NHTSA ODI #10909613
152,000 miles · Sep 8, 2016
EngineUnknown Or OtherCrashInjury
WHILE I WAS PARKING MY TOYOTA SIENNA THE ENGINE REVVED AND THE VAN TOOK OFF LIKE A ROCKET! MY FOOT WAS ON THE BRAKE AND ONLY THE BRAKE THE ENTIRE TIME. I FINALLY STOPPED AFTER RUNNING UNCONTROLLABLY INTO A BUILDING!
NHTSA ODI #10904838
Official recalls
11Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 3, 2008
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence & remedy
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA08024 · Steering Intermediate Shaft Binding
Opened Oct 28, 2008 · Closed Jul 16, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Additional source detail variants (3)
Steering:column
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
EA06020 · Unexpected Closing Of Power Liftgate
Opened Dec 1, 2006 · Closed Jun 25, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:hinge And Attachments
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
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