NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
19 reportsClear category filterMileage unknown · Feb 12, 2023
Suspension
This is a Braun Side Entry Rampvan Conversion. In 2008 there was a safety bulleting 34238 in which I took the vehicle in for inspection and any corrections. On January 19,2023 the rear axle mount broke off while driving. The vehicle was inspected by my insurance company, who denied my claim saying it was a result of wear and te…
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This is a Braun Side Entry Rampvan Conversion. In 2008 there was a safety bulleting 34238 in which I took the vehicle in for inspection and any corrections. On January 19,2023 the rear axle mount broke off while driving. The vehicle was inspected by my insurance company, who denied my claim saying it was a result of wear and tear. The car fax report states it is a total loss due to flooding, which I am in the process of disputing. The cost to repair is several thousand dollars. Do I have any recourse regarding my vehicle. I had the vehicle serviced at Toyota for some normal mtce December 22 & 14th total cost of $3000.00, and there was no mention from them that there was an issue, which could have caused an accident.
NHTSA ODI #11506867
93,000 miles · May 5, 2018
Suspension
I WAS DRIVING MY VAN IN KINGS MTN. HWY 216, WHEN I HEARD A LOUD SOUND FROM THE REAR OF THE VEHICLE, THE BACK OF THE CAR STARTED FISHTAILING. I WAS NEAR A GARAGE, SO I STOPPED AND THEY TOLD ME MY REAR AXLE HAD COME LOOSE AND I NEEDED TO TAKE IT TO A MOBILITY DEALER. I CALLED ILLDERTON IN CHARLOTTE AND HAD IT TOWED THERE. ULTIMA…
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I WAS DRIVING MY VAN IN KINGS MTN. HWY 216, WHEN I HEARD A LOUD SOUND FROM THE REAR OF THE VEHICLE, THE BACK OF THE CAR STARTED FISHTAILING. I WAS NEAR A GARAGE, SO I STOPPED AND THEY TOLD ME MY REAR AXLE HAD COME LOOSE AND I NEEDED TO TAKE IT TO A MOBILITY DEALER. I CALLED ILLDERTON IN CHARLOTTE AND HAD IT TOWED THERE. ULTIMATELY THEY TOLD ME TO TAKE IT TO A BODY SHOP. I CALLED BRAUN AND THE WOMAN SAID, "THERE IS NO WARRANTY, THE CAR IS OVER 10 YEARS OLD, THEY DON'T LAST FOREVER". I PAID OUT OF POCKET TO HAVE IT REPAIRED AND THEN FOUND OUT THERE WAS A RECALL. IT STATES: ON CERTAIN HANDICAPPED MOBILITY CONVERSION RAMPVANS MANUFACTURED BY INDEPENDENT MOBILITY SYSTEMS AND BUILT ON TOYOTA MINIVAN CHASSIS, THE DRIVER SIDE REAR AXLE BEAM MOUNT MAY NOT HAVE BEEN ADEQUATELY WELDED TO THE CHASSIS. THIS MAY RESULT IN A SQUEAKING NOISE, A ROUGH RIDE, OR DEGRADATION IN VEHICLE CONTROL. CONSEQUENCE: THE MOUNT MAY BECOME PARTIALLY SEPARATED FROM THE CHASSIS. PASSENGERS, PEDESTRIANS, OR OTHER MOTORISTS MAY BE INJURED OR KILLED. THAT IS EXACTLY WHAT HAPPENED. SEE PHOTO
NHTSA ODI #11092036
36,000 miles · Dec 27, 2017
SuspensionTraction Control SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY PULLED TO THE RIGHT. AFTER RELEASING THE ACCELERATOR PEDAL AND SLOWING THE VEHICLE DOWN, THE VEHICLE WAS ABLE TO OPERATE CORRECTLY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC…
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TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY PULLED TO THE RIGHT. AFTER RELEASING THE ACCELERATOR PEDAL AND SLOWING THE VEHICLE DOWN, THE VEHICLE WAS ABLE TO OPERATE CORRECTLY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TT *TR
NHTSA ODI #11056854
95,000 miles · Apr 29, 2017
Suspension
THE FRONT PASSENGER STRUTS CORRODED AND THE TOP BROKE OFF COMPLETELY AND WAS SEPARATED FROM THE BODY OF THE VEHICLE . I SERVICE MY CAR REGULARLY AT THE TOYOTA DEALERSHIP IN OUR AREA, AND I WAS NEVER TOLD I HAVE ANY PROBLEMS WITH THE STRUTS.
NHTSA ODI #10981448
163,064 miles · Aug 25, 2016
Electronic Stability Control (esc)Power TrainSuspension
ON AUGUST 20TH, 2016 MY TOYOTA SIENNA 2006 EXPERIENCED A FAILURE OF THE ANTI-SWAY CONTROLS WHICH RESULTED IN SUDDEN DECELERATION AND SEVERE DAMAGE TO THE POWER STEERING, AS WELL AS THE SUSPENSION SYSTEM. THIS INCIDENT OCCURRED WHILE DECELERATING INTO A TURN. ATTACHED IS A NARRATIVE DESCRIPTION OF THE INCIDENT AND THE ESTIMATE …
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ON AUGUST 20TH, 2016 MY TOYOTA SIENNA 2006 EXPERIENCED A FAILURE OF THE ANTI-SWAY CONTROLS WHICH RESULTED IN SUDDEN DECELERATION AND SEVERE DAMAGE TO THE POWER STEERING, AS WELL AS THE SUSPENSION SYSTEM. THIS INCIDENT OCCURRED WHILE DECELERATING INTO A TURN. ATTACHED IS A NARRATIVE DESCRIPTION OF THE INCIDENT AND THE ESTIMATE PROVIDED BY THE SERVICING DEALERSHIP TO REPAIR.
NHTSA ODI #10898609
130,000 miles · Jul 21, 2015
SteeringSuspension
ON TURNS, THERE HAS BEEN A "CLUNK" NOISE UNDER RIGHT FRONT DRIVER SIDE. UPON BEING EXAMINED BY A LOCAL MECHANIC, I WAS INFORMED THAT THE RIGHT FRONT TIE ROD IS LOOSE AND THE RACK AND PINION BOOT IS TORN AND LEAKING. ESTIMATED COST OF REPAIR WAS $ 1000. UPON RESEARCHING THIS MATTER I HAVE DISCOVERED THAT THIS IS AN EXTREMELY CO…
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ON TURNS, THERE HAS BEEN A "CLUNK" NOISE UNDER RIGHT FRONT DRIVER SIDE. UPON BEING EXAMINED BY A LOCAL MECHANIC, I WAS INFORMED THAT THE RIGHT FRONT TIE ROD IS LOOSE AND THE RACK AND PINION BOOT IS TORN AND LEAKING. ESTIMATED COST OF REPAIR WAS $ 1000. UPON RESEARCHING THIS MATTER I HAVE DISCOVERED THAT THIS IS AN EXTREMELY COMMON OCCURRENCE. I CONTACTED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THAT ALTHOUGH SEVERAL SIENNAS FALL UNDER A SERVICE CAMPAIGN TO FIX THIS ISSUE, MINE DOES NOT. THEY WERE NOT WILLING T O BUDGE ON THAT THIS IS A MANUFACTURER DEFECT. I AM UNDERSTANDING THAT THEY ISSUED A PSB009112 ON THIS ISSUE BUT NOT A FULL RECALL. I ALSO UNDERSTAND THAT THEY CHANGED DESIGN AFTER 2006 SO OBVIOUSLY A MANUFACTURER ISSUE. VERY DISAPPOINTED IN TOYOTA, AS I'VE HAD HYUNDAI AND SUBURU STAND BY MANUFACTURER DEFECTS SEVERAL TIMES EVEN WITHOUT A RECALL VIA SAFETY CAMPAIGNS. THIS SEEMS LIKE A DANGEROUS ISSUE FOR TOYOTA NOT TO BE CONCERNED.
NHTSA ODI #10735416
50,000 miles · Nov 19, 2014
SuspensionTires
THE TIRES DO NOT LAST MORE THAN 18 MONTHS ON THIS VEHICLE. THE TIRE DEALER WILL NOT WARRANTY TIRES BECAUSE IT HAS OBVIOUS MISALIGNMENT BASED ON THE TIRE WEAR. I HAD THE ALIGNMENT CHECKED AND IT IS ALL WITHIN FACTORY SPECS. THIS IS VERY FRUSTRATING. I GET LESS THAN 20,000 MILES ON A SET OF TIRES THAT COST $600. *TR
NHTSA ODI #10659275
66,500 miles · Oct 6, 2014
SteeringSuspension
MY 2006 TOYOTA SIENNA HAS ONLY 66,500 MILES ON IT AND WHEN I TOOK IT TO THE DEALER FOR INSPECTIONS, I WAS TOLD THAT IT NEEDED A NEW POWER STEERING RACK AND A WHEEL ALIGNMENT TO GO WITH IT. THE CHARGE FOR THE SAME IS $1300 PLUS. I AM SEEING SEVERAL PEOPLE HAVING THE SAME ISSUE WITH THE 2006 TOYOTA SIENNA. WHEN I CALLED TOYOTA ABO…
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MY 2006 TOYOTA SIENNA HAS ONLY 66,500 MILES ON IT AND WHEN I TOOK IT TO THE DEALER FOR INSPECTIONS, I WAS TOLD THAT IT NEEDED A NEW POWER STEERING RACK AND A WHEEL ALIGNMENT TO GO WITH IT. THE CHARGE FOR THE SAME IS $1300 PLUS. I AM SEEING SEVERAL PEOPLE HAVING THE SAME ISSUE WITH THE 2006 TOYOTA SIENNA. WHEN I CALLED TOYOTA ABOUT IT, THEY MENTIONED THAT MY VEHICLE IS NOT UNDER RECALL FOR THIS PURPOSE. IT DOES SEEM TO BE A DESIGN ISSUE AND I BELIEVE TOYOTA SHOULD TAKE OWNERSHIP OF THIS ISSUE. *TR
NHTSA ODI #10641688
95,000 miles · Aug 6, 2014
StructureSuspensionVehicle Speed ControlCrash
ON MONDAY AUGUST 4TH, 2014 AFTER A FUNERAL, I DROVE INTO THE PARKING LOT OF THE CHURCH WHERE I WAS GOING TO GATHER WITH MY FELLOW FRIENDS AND FAMILY THAT LOST THEIR FAMILY MEMBER THAT DAY.. I DROVE INTO THE DRIVEWAY AND ATTEMPTED TO REVERSE MY MINIVAN, I HAD MY HAND ON THE SHIFT CHANGE TO SHIFT MY CAR, UPON ATTEMPTING TO CHANGE …
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ON MONDAY AUGUST 4TH, 2014 AFTER A FUNERAL, I DROVE INTO THE PARKING LOT OF THE CHURCH WHERE I WAS GOING TO GATHER WITH MY FELLOW FRIENDS AND FAMILY THAT LOST THEIR FAMILY MEMBER THAT DAY.. I DROVE INTO THE DRIVEWAY AND ATTEMPTED TO REVERSE MY MINIVAN, I HAD MY HAND ON THE SHIFT CHANGE TO SHIFT MY CAR, UPON ATTEMPTING TO CHANGE SHIFTS MY CAR ACCELERATED AND I LOST CONTROL OF THE VEHICLE, CAUSING MY CAR TO GO HIT THE SIDE OF THE BUILDING OF THE CHURCH DAMAGING THE GAS TANK, AND CAUSING THE GAS TO LEAK. AT THE TIME OF THE SCENE AND ACCIDENT MY 6 YEAR OLD WAS IN HIS CARSEAT BEHIND ME AND WAS SCARED AT WHAT HAD JUST HAPPENED, HE PANICKED AND TOOK OFF HIS SEAT BELT, OPENED THE DOOR, AND WENT RUNNING OUT OF THE VEHICLE.. AT THAT MOMENT TRYING TO REGROUP MYSELF TO SEE WHY MY CAR HAD ACCELERATED WITH FORCE FORWARD, I PARKED MY VEHICLE AND WENT LOOKING FOR HELP.. I CANNOT EXPLAIN HOW MY CAR GAINED SO MUCH FORCE TO END UP OVER 2 FEET IN THE AIR OVER A SMALL WALL... I DID NOTICE MY CAR HIT THE GAS TANK AND HEARD GAS LEAKING AND WENT TO CRY FOR HELP.. I AM NOT AWARE OF ANY RECALLS ON MY VAN EXCEPT FOR THE UNDERCARRIAGE TIRE, WHICH AT THIS TIME THE RECALL IS NOT COMPLETE BECAUSE THEY HAVE NOT FINALIZED A SCHEDULE FOR ME TO HAVE IT CHECKED... ALSO I AM UPSET THAT THE MINIVAN UPON THE IMPACT OF HITTING THE WALL DID NOT DIPLOIT THE AIRBAG... I GOOGLED SAFETY RECALL ON TOYOTA SIENNA AND CAME UPON A RECALL ON MORE THAN 615K SIENNA MODELS OVER A ROLLAWAY RISK.. THE YEARS LISTED WERE 2005, 2007, 2008, 2009 TOYOTA SIENNA,AND A RECALL AFFECTING A POSSIBLE ROLLAWAY UPON SHIFT GEARS.. ACCORDING TO THE ARTICLE THE SHIFT LEVER COLD BE MOVED OUT OF POSITION DEPRESSING THE THE BRAKE PEDAL, AND BECAUSE OF THIS FAULT, THE AFFECTED SIENNAS COULD ROLL AWAY WITHOUT CAUSING WARNING, INCREASING THE RISK FOR CRASH.. WELL I WAS IN A CRASH. *TR
NHTSA ODI #10619263
52,000 miles · Feb 4, 2013
Suspension
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA XLE. THE CONTACT STATED THAT THE REAR OF THE VEHICLE MADE A LOUD SQUEAKING NOISE. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIR…
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TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA XLE. THE CONTACT STATED THAT THE REAR OF THE VEHICLE MADE A LOUD SQUEAKING NOISE. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
NHTSA ODI #10496331
Official recalls
11Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 3, 2008
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence & remedy
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA08024 · Steering Intermediate Shaft Binding
Opened Oct 28, 2008 · Closed Jul 16, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Additional source detail variants (3)
Steering:column
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
EA06020 · Unexpected Closing Of Power Liftgate
Opened Dec 1, 2006 · Closed Jun 25, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:hinge And Attachments
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
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