NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
261 reportsClear category filter51,000 miles · Jul 15, 2011
Structure
DOOR MAKES A POPPING SOUND WHEN OPENED. RESULTING IN THE DOOR TO OPEN FURTHER THEN NORMAL WHEN AJAR. NOW THE DOOR IS AT THE POINT WHERE IT WON'T OPEN ALL THE WAY AND THE WINDOW WILL NOT ROLL DOWN COMPLETELY. I READ SOME POSTS ONLINE AND APPARENTLY THE ISSUE HAS BEEN ACKNOWLEDGED BY TOYOTA BUT THEY HAVE NOT YET RECALLED THE CAR F…
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DOOR MAKES A POPPING SOUND WHEN OPENED. RESULTING IN THE DOOR TO OPEN FURTHER THEN NORMAL WHEN AJAR. NOW THE DOOR IS AT THE POINT WHERE IT WON'T OPEN ALL THE WAY AND THE WINDOW WILL NOT ROLL DOWN COMPLETELY. I READ SOME POSTS ONLINE AND APPARENTLY THE ISSUE HAS BEEN ACKNOWLEDGED BY TOYOTA BUT THEY HAVE NOT YET RECALLED THE CAR FOR THIS PROBLEM. *TT
NHTSA ODI #10412438
130,000 miles · Jun 17, 2011
Latches/locks/linkagesStructure
THE 2006 TOYOTA SIENNA PASSENGER POWER SLIDING DOOR DOES NOT HAVE A MANUAL OVERRIDE. WHEN THE POWER SIDING DOOR MECHANISM FAILS THE PASSENGER(S) IS (ARE) TRAPPED IN THE VEHICLE OR ARE FORCED TO EXIT INTO TRAFFIC OR CLIMB TO THE FRONT TO EXIT THE VEHICLE. ALTHOUGH THIS INCIDENT DID NOT RESULT IN AN ACCIDENT OR INJURE, IT DOES C…
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THE 2006 TOYOTA SIENNA PASSENGER POWER SLIDING DOOR DOES NOT HAVE A MANUAL OVERRIDE. WHEN THE POWER SIDING DOOR MECHANISM FAILS THE PASSENGER(S) IS (ARE) TRAPPED IN THE VEHICLE OR ARE FORCED TO EXIT INTO TRAFFIC OR CLIMB TO THE FRONT TO EXIT THE VEHICLE. ALTHOUGH THIS INCIDENT DID NOT RESULT IN AN ACCIDENT OR INJURE, IT DOES CREATE A SAFETY ISSUE, ESPECIALLY IF CHILDREN ARE IN THE VEHICLE. *TR
NHTSA ODI #10407261
70,000 miles · May 23, 2011
Electrical SystemStructure
2006 TOYOTA SIENNA WITH 70,000 MILES ON IT PASSENGER REAR SLIDING DOOR MOTOR JUST QUIT WORKING. COST OF REPAIR IS APPROXIMATELY $2000. TOYOTA REFERRED MY WIFE TO EXTENDED WARRANTY DEPARTMENT FOR A $2600 EXTENDED WARRANTY. REAR DOOR IS NOT USABLE AND WILL NOT OPEN UNLESS WE PAY THE $ 2000. *TR
NHTSA ODI #10402420
98,000 miles · May 9, 2011
StructureInjury
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE WAS PARKED AND WHEN THE REAR LIFTGATE EXTERIOR DOOR HANDLE WAS ENGAGED THE AUTOMATIC DOOR ABRUPTLY CLOSED ON THE HAND OF A PASSENGER, CAUSING MINOR INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE AUTOMATIC DOOR WAS REPROGRAMMED. THE MANUFA…
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TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE WAS PARKED AND WHEN THE REAR LIFTGATE EXTERIOR DOOR HANDLE WAS ENGAGED THE AUTOMATIC DOOR ABRUPTLY CLOSED ON THE HAND OF A PASSENGER, CAUSING MINOR INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE AUTOMATIC DOOR WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 98,000.
NHTSA ODI #10399635
38,000 miles · Apr 28, 2011
Structure
TOYOTA SIENNA 2006 REAR BACK DOOR LIFT STRUTS FAILED SUDDENLY. I WAS VISITING LAKE TAHOE AND WHEN I WAS TAKING THE LUGAGGE OFF, SUDDENLY THE DOOR CAME DOWN, LUCKILY MYSELF AND KIDS WERE AWAY OTHERWISE IT MIGHT HAVE FALLEN ON EITHER ME OR MY KIDS, I REPORTED THIS TO TOYOTA DEALER AFTER MY TRIP AND THEY SAY IT IS NORMAL WEAR AND T…
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TOYOTA SIENNA 2006 REAR BACK DOOR LIFT STRUTS FAILED SUDDENLY. I WAS VISITING LAKE TAHOE AND WHEN I WAS TAKING THE LUGAGGE OFF, SUDDENLY THE DOOR CAME DOWN, LUCKILY MYSELF AND KIDS WERE AWAY OTHERWISE IT MIGHT HAVE FALLEN ON EITHER ME OR MY KIDS, I REPORTED THIS TO TOYOTA DEALER AFTER MY TRIP AND THEY SAY IT IS NORMAL WEAR AND TEAR AND WILL COST ME 450 BUGS TO REPLACE THE STRUTS. MY WORRY IS IT SHOULD NOT FALL SUDDENLY, FIX IT BY RECALL IF SOME KIDS COME BETWEEN THE DOOR THEN IT MIGHT BE VERY DANGEROUS. I FEEL THE TOO COLD WEATHER IS THE CULPRIT. *TR
NHTSA ODI #10398159
95,000 miles · Mar 25, 2011
Latches/locks/linkagesStructure
THE PASSENGER SIDE SLIDING DOOR ON MY 2006 TOYOTA SIENNA WILL NOT OPEN, EITHER MANUALLY OR ANY OTHER WAY. *TR
NHTSA ODI #10392919
58,000 miles · Feb 24, 2011
Latches/locks/linkagesStructure
DOOR VERY HARD TO OPEN AND CLOSE. PLASTIC SHEETING COMES OFF THE CABLE MAKING IT NON FUNCTIONAL. BAD DESIGN IF YOU ASK ME. $1800 TO REPLACE THE MOTOR WHICH IS OUTRAGEOUS. $1100 FOR THE MOTOR, WHICH AGAIN SHOULD NOT COST AS MUCH. HIGHWAY ROBBERY. I CAN UNDERSTAND IF IT COUPLE HUNDRED FOR THE MOTOR. THIS NEEDS TO GO ON A RECALL. …
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DOOR VERY HARD TO OPEN AND CLOSE. PLASTIC SHEETING COMES OFF THE CABLE MAKING IT NON FUNCTIONAL. BAD DESIGN IF YOU ASK ME. $1800 TO REPLACE THE MOTOR WHICH IS OUTRAGEOUS. $1100 FOR THE MOTOR, WHICH AGAIN SHOULD NOT COST AS MUCH. HIGHWAY ROBBERY. I CAN UNDERSTAND IF IT COUPLE HUNDRED FOR THE MOTOR. THIS NEEDS TO GO ON A RECALL. TOO MANY SIENNA OWNERS HAVE SIMILAR PROBLEM. JUST GOOGLE AND YOU WILL FIND ALL THE FORUMS. MY FIRST AND LAST TOYOTA....... *TR
NHTSA ODI #10384293
44,000 miles · Feb 21, 2011
Structure
DRIVER SIDE DOOR POPPING NOISE. TOYOTA KNOWS IT HAS A PROBLEM WITH SPOT WELDS AND EXTENDED THE WARRANTY TO 5 YEARS OR 100,000 MILES. MY PROBLEM STARTED TWO MONTHS LATE SO THEY WILL DO NOTHING ABOUT IT. *TR
NHTSA ODI #10383466
Mileage unknown · Jan 22, 2011
Latches/locks/linkagesStructure
OUR AUTOMATIC SLIDING DOOR IS NOT WORKING AT 55,000 MILES. THE TOYOTA COMPANY REFUSES TO PAY TO FIX THE SLIDING DOOR. I AM SURPRISE WITH TOYOTA'S REPUTATION THAT THE AUTOMATIC SLIDING DOOR HAS STOP WORKING. I AM VERY CONCERNED ABOUT THE AUTOMATIC DOOR NOT WORKING. RIGHT NOW THE DOOR IS ON MANUAL. IT IS VERY DIFFICULT TO OPEN…
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OUR AUTOMATIC SLIDING DOOR IS NOT WORKING AT 55,000 MILES. THE TOYOTA COMPANY REFUSES TO PAY TO FIX THE SLIDING DOOR. I AM SURPRISE WITH TOYOTA'S REPUTATION THAT THE AUTOMATIC SLIDING DOOR HAS STOP WORKING. I AM VERY CONCERNED ABOUT THE AUTOMATIC DOOR NOT WORKING. RIGHT NOW THE DOOR IS ON MANUAL. IT IS VERY DIFFICULT TO OPEN AND CLOSE FOR MY FAMILY. MY SPOUSE AND MY HANDS HURT WHEN WE PULL TO OPEN AND CLOSE THE SLIDING DOOR. OUR THREE KIDS ARE UNABLE TO OPEN AND CLOSE THE DOOR ON THEIR OWN. I AM VERY CONCERNED BECAUSE GOD FOR BID IF WE WERE TO GET INTO AN ACCIDENT MY KIDS MAY NOT BE ABLE TO GET OUT. *TR
NHTSA ODI #10378249
63,890 miles · Jan 12, 2011
Structure
2006 TOYOTA SIENNA LE: ON 10/14/10 OUR PASSENGER-SIDE POWER DOOR STOPPED FUNCTIONING. WHEN TRYING TO CLOSE THE POWER DOOR, IT MADE AN UNUSUAL SOUND, JAMMED AT THE HALF-WAY POINT & RETURNED TO OPEN POSITION. WITH CONSIDERABLE FORCE, THE DOOR WAS CLOSED MANUALLY IN ORDER TO MAKE THE 30 MILE DRIVE TO OUR TOYOTA DEALER. WITH A 4-YR…
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2006 TOYOTA SIENNA LE: ON 10/14/10 OUR PASSENGER-SIDE POWER DOOR STOPPED FUNCTIONING. WHEN TRYING TO CLOSE THE POWER DOOR, IT MADE AN UNUSUAL SOUND, JAMMED AT THE HALF-WAY POINT & RETURNED TO OPEN POSITION. WITH CONSIDERABLE FORCE, THE DOOR WAS CLOSED MANUALLY IN ORDER TO MAKE THE 30 MILE DRIVE TO OUR TOYOTA DEALER. WITH A 4-YR-OLD IN THE BACK SEAT. IT WAS A VERY UNSETTLING SITUATION NOT KNOWING WHAT THE PROBLEM WAS OR IF THE DOOR WAS PROPERLY CLOSED. WE LEARNED THAT THE DOOR MOTOR WAS ?NOT FUNCTIONING PROPERLY & THAT THE BACK HINGE WAS BENT? (FOR NO KNOWN REASON) & BOTH NEED REPLACEMENT FOR $1,600. WE WERE ADVISED NOT TO USE THE DOOR.WE ARE DISCOURAGED THAT THIS HAPPENED ESPECIALLY SINCE WE SPECIFICALLY DISCUSSED POWER FAILURE OF THE POWER SLIDING DOOR WITH OUR TOYOTA SALES PERSON AT PURCHASE. WHEN WE ASKED WHAT WOULD HAPPEN IF THE POWER SLIDING FEATURE BROKE/MALFUNCTIONED ON THE AUTOMATIC DOOR, OUR SALES ASSOCIATE TOLD US THAT IT COULD SIMPLY BE SWITCHED TO MANUAL AND WOULD STILL BE FUNCTIONABLE. BASED ON THIS, WE PURCHASED THE POWER DOOR FEATURE. THIS IS NOT THE CASE AT ALL. AFTER SOME RESEARCH & REVIEW OF THIS ISSUE, IT IS APPARENT THAT THIS IS A COMMON, LONG-TERM PROBLEM THAT MANY CONSUMERS ARE EXPERIENCING. BY THE NUMBER OF TECHNICAL SERVICE BULLETINS ISSUED TO ADDRESS THIS DEFECT, IT IS CLEAR THAT TOYOTA IS AWARE OF THE SITUATION TOO. WHEN WE DISCUSSED THE ISSUE WITH OUR TOYOTA DEALER, THEY OFFERED TO PAY $500. WE HAVE NOT HAD THE REPAIR DONE AS WE FEEL THIS SHOULD NOT HAVE FAILED IN SUCH A SHORT PERIOD OF TIME (JUST OVER 4 YEARS AFTER PURCHASE), UNDER A SITUATION OF NORMAL OPERATION AND AT NO FAULT OF OUR OWN. THE REPAIR FOR THIS DEFECT SHOULD BE AT THE EXPENSE OF TOYOTA NOT A LOYAL TOYOTA CUSTOMER. WE ARE CONCERNED THAT IN THE UNFORTUNATE EVENT OF AN ACCIDENT AND IT BECOMES NECESSARY TO USE THAT DOOR FOR EMERGENCY EVACUATION, OUR YOUNG CHILDREN MAY BECOME TRAPPED DUE TO THE INOPERABLE/DEFECTIVE CONFIGURATION OF THE DOOR-IT IS A BIG SAFETY CONCERN. *TR
NHTSA ODI #10376348
Official recalls
11Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 3, 2008
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence & remedy
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA08024 · Steering Intermediate Shaft Binding
Opened Oct 28, 2008 · Closed Jul 16, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Additional source detail variants (3)
Steering:column
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
EA06020 · Unexpected Closing Of Power Liftgate
Opened Dec 1, 2006 · Closed Jun 25, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:hinge And Attachments
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
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