NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
180 reports51,000 miles · Feb 9, 2010
Service Brakes, Hydraulic
TOYOTA SIENNA BRAKES PEDAL GOES DOWN TO THE FLOOR GIVING NOT ENOUGH BRAKING TO STOP VEHICLE. THE BRAKE WORK HAS BEEN DONE ON THIS MINI-VAN THREE TIMES WITHIN LAST 2~3 YEARS AT TOYOTA DEALERSHIPS SERVICE CENTER BUT THE CONDITION HAS NOT BEEN IMPROVED. THE DEALERSHIP HAS WORKED ON BOTH FRONT(DISC BRAKES) AND REAR(DRUM BRAKES) IN…
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TOYOTA SIENNA BRAKES PEDAL GOES DOWN TO THE FLOOR GIVING NOT ENOUGH BRAKING TO STOP VEHICLE. THE BRAKE WORK HAS BEEN DONE ON THIS MINI-VAN THREE TIMES WITHIN LAST 2~3 YEARS AT TOYOTA DEALERSHIPS SERVICE CENTER BUT THE CONDITION HAS NOT BEEN IMPROVED. THE DEALERSHIP HAS WORKED ON BOTH FRONT(DISC BRAKES) AND REAR(DRUM BRAKES) INCLUDING PART REPLACED AND REPAIRED. BRAKE CYLINDERS AT REAR TIRES REPLACED. THE FRONT DISC HAD BEEN CHANGED WITH BRAKE SHOES. REAR BRAKE ROTOR WAS MACHINED AND BRAKE SHOES HAVE BEEN REPLACED. NONE OF THE OLD PARTS ARE AVAILABLE WITH VEHICLE OWNER. *TR
NHTSA ODI #10308013
15,000 miles · Dec 14, 2009
Latches/locks/linkagesStructure
I HAVE A 2001 TOYOTA SIENNA AND THE BOTH THE REAR SLIDING DOORS HAVE HAD INTERMITTENT ISSUES WITH EITHER OPENING OR CLOSING SINCE AROUND 2003 (ALTHOUGH MORE OFTEN SEEN WITH DRIVER SIDE). WHEN THE ISSUES IS PRESENT THE DOORS WORK FINE WHEN THE AUTOMATIC OPEN/CLOSE IS TURNED OFF. THE ISSUE MAY OCCUR MORE OFTEN WHEN RAINING THEN WH…
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I HAVE A 2001 TOYOTA SIENNA AND THE BOTH THE REAR SLIDING DOORS HAVE HAD INTERMITTENT ISSUES WITH EITHER OPENING OR CLOSING SINCE AROUND 2003 (ALTHOUGH MORE OFTEN SEEN WITH DRIVER SIDE). WHEN THE ISSUES IS PRESENT THE DOORS WORK FINE WHEN THE AUTOMATIC OPEN/CLOSE IS TURNED OFF. THE ISSUE MAY OCCUR MORE OFTEN WHEN RAINING THEN WHEN DRY. ONE OBSERVANCE OF ISSUE IS THAT WHEN AUTO OPEN IS ENGAGED THE DOOR MAKES A CLICKING SOUND BUT DOESN'T OPEN. THE OTHER OBSERVANCE OF ISSUE IS WHEN THE DOOR IS OPEN AND THE AUTO CLOSE IS ENGAGED THE DOOR STARTS TO CLOSE (MAYBE AN INCH) AND THEN RE-OPENS...THE ONLY WAY TO GET THE DOOR CLOSED IS TO TURN OFF THE AUTO OPEN/CLOSE. WHILE UNDER WARRANTY I TOOK THE VAN TO BE SERVICED TWICE, BUT WAS NOT ABLE TO RE-PRODUCE THE ISSUE AT THE DEALERSHIP...AS SUCH THEY WOULD NOT EVEN LOOK AT IT. *TR
NHTSA ODI #10295548
145,000 miles · Nov 25, 2009
Vehicle Speed Control
5 MONTHS AGO MY SON WAS DRIVING MY CAR AND IT SUDDENLY ACCELERATED AND HE COULD NOT GET THE CAR TO STOP EVEN WHEN HE PUT ON THE BRAKE. WHEN I GOT THE CAR, I STARTED THE ENGINE AND IT LUNGED FORWARD, BUT I PUT THE CAR IN NEUTRAL AND THE ENGINE JUST RACED. I ULTIMATELY TOOK THE CAR TO MY MECHANIC AND HE TOOK IT SOMEWHERE ELSE WE…
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5 MONTHS AGO MY SON WAS DRIVING MY CAR AND IT SUDDENLY ACCELERATED AND HE COULD NOT GET THE CAR TO STOP EVEN WHEN HE PUT ON THE BRAKE. WHEN I GOT THE CAR, I STARTED THE ENGINE AND IT LUNGED FORWARD, BUT I PUT THE CAR IN NEUTRAL AND THE ENGINE JUST RACED. I ULTIMATELY TOOK THE CAR TO MY MECHANIC AND HE TOOK IT SOMEWHERE ELSE WERE THEY REPAIRED THE PROBLEM AFTER TWO ATTEMPTS. MY CAR DID NOT HAVE ANY DRIVER SIDE FLOOR MATS IN IT. *TR
NHTSA ODI #10293564
79,000 miles · Nov 16, 2009
Latches/locks/linkages
THE DOOR LATCH ON THE PASSENGER SIDE SLIDING DOOR HAS FAILED ON TWO OCCASIONS. THE FIRST TIME WAS IN SEPTEMBER 2007. WE HAD IT REPLACED AT THE DEALERSHIP AT OUR OWN EXPENSE. THEN IT FAILED AGAIN LAST WEEK. THE DEALERSHIP TELLS US IT NEEDS TO BE REPLACED AGAIN. THE LATCH ON THE REAR DOOR HAS ALSO FAILED AND BEEN REPAIRED AT …
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THE DOOR LATCH ON THE PASSENGER SIDE SLIDING DOOR HAS FAILED ON TWO OCCASIONS. THE FIRST TIME WAS IN SEPTEMBER 2007. WE HAD IT REPLACED AT THE DEALERSHIP AT OUR OWN EXPENSE. THEN IT FAILED AGAIN LAST WEEK. THE DEALERSHIP TELLS US IT NEEDS TO BE REPLACED AGAIN. THE LATCH ON THE REAR DOOR HAS ALSO FAILED AND BEEN REPAIRED AT OUR EXPENSE. *TR
NHTSA ODI #10292417
Mileage unknown · Nov 1, 2009
Latches/locks/linkagesStructure
WE OWN A 2001 TOYOTA SIENNA VAN. ALL BUT 1 OF 5 DOOR HANDLES ON THIS VAN HAVE BROKEN AND THE DOOR HANDLES ON EACH OF THE 4 DOORS (EXCEPT PASSENGER FRONT) HAVE CRACKED AND BROKEN CLEAN OFF THE DOOR. CURRENTLY, THE DRIVER SIDE IS TAPED ON. I FEEL THAT THIS COULD HAVE HAPPENED TO 1 BY USER WEAR. HOWEVER, I'M NOT INCLINED TO BE…
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WE OWN A 2001 TOYOTA SIENNA VAN. ALL BUT 1 OF 5 DOOR HANDLES ON THIS VAN HAVE BROKEN AND THE DOOR HANDLES ON EACH OF THE 4 DOORS (EXCEPT PASSENGER FRONT) HAVE CRACKED AND BROKEN CLEAN OFF THE DOOR. CURRENTLY, THE DRIVER SIDE IS TAPED ON. I FEEL THAT THIS COULD HAVE HAPPENED TO 1 BY USER WEAR. HOWEVER, I'M NOT INCLINED TO BELIEVE THAT ALL COULD BREAK SO EASILY FROM USER WEAR AND TEAR. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN ACCESSING THE VEHICLE IN EMERGENCY SITUATIONS AS CLEARLY THE ONLY ACCESS WILL BE THROUGH WINDOWS AT SOME POINT. *TR
NHTSA ODI #10290500
149,000 miles · Sep 27, 2009
Vehicle Speed Control
THANK YOU IN ADVANCE FOR YOUR CONSIDERATION OF THIS COMPLAINT. MY WIFE AND CHILDREN WERE NEARLY INVOLVED IN A SERIOUS ACCIDENT YESTERDAY DUE TO SUDDEN UNCONTROLLED ACCELERATION IN OUR MINIVAN. BEFORE YOU EVEN CONSIDER THAT IT MAY BE DRIVERS ERROR, AS EVIDENCED BY THE MYRIAD OF DISCUSSION ON THIS MATTER ON THE INTERNET, THE PRO…
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THANK YOU IN ADVANCE FOR YOUR CONSIDERATION OF THIS COMPLAINT. MY WIFE AND CHILDREN WERE NEARLY INVOLVED IN A SERIOUS ACCIDENT YESTERDAY DUE TO SUDDEN UNCONTROLLED ACCELERATION IN OUR MINIVAN. BEFORE YOU EVEN CONSIDER THAT IT MAY BE DRIVERS ERROR, AS EVIDENCED BY THE MYRIAD OF DISCUSSION ON THIS MATTER ON THE INTERNET, THE PROBLEM WAS CONFIRMED BY THE TOW TRUCK DRIVER AND ME; THE VAN CURRENTLY IS STUCK IN FULL ACCELERATION UPON STARTING---I TESTED THIS NUMEROUS TIMES YESTERDAY AND TODAY. THERE IS NO OBSTRUCTION TO THE THROTTLE CABLE, PEDAL, NOR A FLOOR MAT ISSUE. I HAVE CLEARLY CHECKED THESE ITEMS. THERE ARE NUMEROUS SIMILAR COMPLAINTS ONLINE BUT APPARENTLY THEY HAVE NOT BEEN ACKNOWLEDGED/ADDRESSED BY TOYOTA OR NHTSA. THANKS. *TR
NHTSA ODI #10285353
110,000 miles · Aug 12, 2009
Latches/locks/linkages
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE CHANGING THE REAR LIGHT BULB, THE CONTACT NOTICED THAT THERE WAS NO SAFETY LATCH TO RELEASE AN OCCUPANT IF THEY BECAME TRAPPED IN THE REAR OF THE VEHICLE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE IN THE EVENT OF AN EMERGENCY. SHE IS IN THE PROCESS OF TAKING THE VEHICLE TO T…
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TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE CHANGING THE REAR LIGHT BULB, THE CONTACT NOTICED THAT THERE WAS NO SAFETY LATCH TO RELEASE AN OCCUPANT IF THEY BECAME TRAPPED IN THE REAR OF THE VEHICLE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE IN THE EVENT OF AN EMERGENCY. SHE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT DESIGNED WITH THAT FEATURE; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 111,000.
NHTSA ODI #10280196
100,000 miles · Jul 22, 2009
Latches/locks/linkages
THE PASSENGER-SIDE SLIDING DOOR (MANUAL) ON OUR 2001 SIENNA BEGAN HAVING PROBLEMS APPROX. 6 MO. AGO, WITH THE INSIDE BUTTON TO OPEN THE DOOR INTERMITTENTLY STICKING - HAPPENED BOTH IN OPEN & CLOSED POSITIONS. OBVIOUSLY A SAFETY CONCERN, BOTH FOR BEING ABLE TO CLOSE THE DOOR IN ORDER TO DRIVE, AND FOR OPENING THE DOOR PARTICULAR…
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THE PASSENGER-SIDE SLIDING DOOR (MANUAL) ON OUR 2001 SIENNA BEGAN HAVING PROBLEMS APPROX. 6 MO. AGO, WITH THE INSIDE BUTTON TO OPEN THE DOOR INTERMITTENTLY STICKING - HAPPENED BOTH IN OPEN & CLOSED POSITIONS. OBVIOUSLY A SAFETY CONCERN, BOTH FOR BEING ABLE TO CLOSE THE DOOR IN ORDER TO DRIVE, AND FOR OPENING THE DOOR PARTICULARLY IN CASE OF AN EMERGENCY. AT THE BEGINNING, A GOOD "WHACK" ON THE DOOR WOULD USUALLY RELEASE THE BUTTON, AND THE DOOR WOULD FUNCTION. NOW, THE DOOR IS NOT WORKING AT ALL - THANKFULLY, IT IS IN THE CLOSED POSITION, BUT IT IS TOTALLY NON-FUNCTIONAL AS WE CANNOT OPEN IT AT ALL. HAD ONE OR TWO EPISODES OF THE DRIVER-SIDE DOOR GETTING STUCK OPEN - THE LATCH HAD A PROBLEM THAT PREVENTED CLOSURE (SEEMED THAT THE LATCH GOT INTO THE "LOCKED" POSITION SOMEHOW WHEN DOOR WAS OPEN, AND THEN WOULDN'T RELEASE IN ORDER TO CLOSE IT). NOW, THE REAR HATCH LOCK/LATCH IS NOT WORKING EITHER. WE CANNOT OPEN THE HATCH, WHICH IS EXTREMELY INCONVENIENT AND ALSO ANOTHER SAFETY CONCERN. IF ANY EMERGENCY WOULD HAPPEN WHICH WOULD REQUIRE US TO EXIT THE VEHICLE QUICKLY (OR IF WE NEEDED TO BE RESCUED FROM THE VEHICLE), THE ONLY DOORS THAT ACTUALLY WORK ALL THE TIME ARE THE TWO FRONT DOORS. THIS IS A HUGE CONCERN TO ME, PARTICULARLY IF WE HAVE PASSENGERS RIDING IN THE 3RD ROW SEATS. WE HAVE NOT YET TAKEN IT TO A DEALER FOR REPAIR - HAVE NOT HEARD OF GOOD OUTCOMES FOR THIS PARTICULAR PROBLEM, AND DON'T WANT TO SPEND A TON OF MONEY. *TR
NHTSA ODI #10277966
65,000 miles · Jun 21, 2009
Latches/locks/linkages
BOTH POWER SLIDING DOORS FAIL TO WORK. NEITHER DOOR OPENING SWITCH WILL OPEN OR CLOSE THEM. ALSO, RIGHT SIDE WILL NOT EVEN OPEN MANUALLY FROM INSIDE THE VEHICLE! SAFETY ISSUE. REPAIRS FOR THE POWERED DOOR ISSUE WERE ESTIMATED AT $350 FOR THE DOOR COMPUTER + 350 TO INSTALL - PER DOOR! OUTRAGEOUS. AMERICAN CAR COMPANIES HAVE BEEN…
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BOTH POWER SLIDING DOORS FAIL TO WORK. NEITHER DOOR OPENING SWITCH WILL OPEN OR CLOSE THEM. ALSO, RIGHT SIDE WILL NOT EVEN OPEN MANUALLY FROM INSIDE THE VEHICLE! SAFETY ISSUE. REPAIRS FOR THE POWERED DOOR ISSUE WERE ESTIMATED AT $350 FOR THE DOOR COMPUTER + 350 TO INSTALL - PER DOOR! OUTRAGEOUS. AMERICAN CAR COMPANIES HAVE BEEN SLAMMED FOR THIS KIND OF THING. HOW ABOUT TOYOTA? *TR
NHTSA ODI #10274534
119,734 miles · Jun 15, 2009
Structure
MY 2001 TOYOTA SIENNA XLE POWER SLIDING DOOR ON THE PASSENGER SIDE (CAME ONLY WITH THIS ONE POWER DOOR) DID NOT WORK PROPERLY. IT DID NOT OPEN BY PRESSING THE BUTTON, IT WORKS TO CLOSE BUT NOT TIGHT. WHEN I CHOOSE TO USE IT MANUALLY, IT IS SO HEAVY THAT THE CHILDREN HAVE NOT ENOUGH STRENGTH TO OPEN IT. THEY HAVE TO EXIT THE C…
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MY 2001 TOYOTA SIENNA XLE POWER SLIDING DOOR ON THE PASSENGER SIDE (CAME ONLY WITH THIS ONE POWER DOOR) DID NOT WORK PROPERLY. IT DID NOT OPEN BY PRESSING THE BUTTON, IT WORKS TO CLOSE BUT NOT TIGHT. WHEN I CHOOSE TO USE IT MANUALLY, IT IS SO HEAVY THAT THE CHILDREN HAVE NOT ENOUGH STRENGTH TO OPEN IT. THEY HAVE TO EXIT THE CAR FROM THE DRIVER'S SIDE OTHER THAN ON THE CURB SIDE. IT PLACES THE PASSENGERS IN DANGEROUS SITUATION, AS WELL AS TO THE DRIVER IF HE HAS TO COME OUT OF THE CAR TO HELP OPEN THE DOOR AT THE CURB SIDE. MY COMPLAINT IS THAT DOOR SHOULD BE OPERATED AS LIGHT AS THE OTHER DOOR WHEN IT IS IN THE MANUAL MODE AND THE COST TO FIX IS TOO MUCH (ABOUT $2,000) TO AFFORD. *TR
NHTSA ODI #10273818
Official recalls
2Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Mar 5, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FRONT SUB FRAME ASSEMBLY HAS NOT BEEN ADEQUATELY WELDED.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE FAILURE OF THE ASSEMBLY FOLLOWING LONG-TERM USAGE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FRONT SUB FRAME, IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗