NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
8 reportsClear category filter131,000 miles · Feb 24, 2015
Power TrainSteering
[THIS INCIDENT HAS ALSO BEEN REPORTED TO TOYOTA - CASE # [XXX].] I EXITED PARKING LOT AND TURNED LEFT TO TRAVEL NORTH ON TWO-LANE STREET AT 5 PM. IMMEDIATELY AFTER ENTERING THE LANE, MY CAR BEGAN TO DECELERATE. I PRESSED THE ACCELERATOR, AND IT WAS STUCK IN POSITION. I TAPPED THE PEDAL, AT WHICH POINT THE PEDAL LOCKED IN THE D…
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[THIS INCIDENT HAS ALSO BEEN REPORTED TO TOYOTA - CASE # [XXX].] I EXITED PARKING LOT AND TURNED LEFT TO TRAVEL NORTH ON TWO-LANE STREET AT 5 PM. IMMEDIATELY AFTER ENTERING THE LANE, MY CAR BEGAN TO DECELERATE. I PRESSED THE ACCELERATOR, AND IT WAS STUCK IN POSITION. I TAPPED THE PEDAL, AT WHICH POINT THE PEDAL LOCKED IN THE DOWN POSITION, AND THE CAR RACED FORWARD, WITH TIRES SCREECHING. I IMMEDIATELY HIT THE BRAKES AND PUT IN CAR IN NEUTRAL. THE ENGINE CONTINUED TO REV AT 5000-6000 RPM WHILE I PULLED OFF TO THE SHOULDER ON THE RIGHT. AFTER PUTTING THE SHIFT INTO PARK, I REACHED DOWN WITH MY HAND, NOTED THERE WAS NO CARPET INTERFERING WITH THE PEDAL, YET IT WAS STUCK IN THE DOWNWARD POSITION. I PULLED BACK A FEW TIMES AND WAS ABLE TO FREE THE ACCELERATOR PEDAL MOVEMENT, AT WHICH POINT THE ENGINE BEGAN TO IDLE. I TESTED THE PEDAL SEVERAL TIMES BEFORE RESUMING MY ROUTE. AT MY FIRST LEFT TURN AFTER THE ACCELERATION INCIDENT, I NOTED THAT THE CAR HAD NO POWER STEERING, AND I WAS BARELY ABLE TO TURN THE CAR A SHARP 90 DEGREES TO THE LEFT. THE REMAINDER OF MY RIDE HOME, THE CAR HAD NO POWER STEERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/19/2016*JS
NHTSA ODI #10690357
Mileage unknown · Sep 8, 2011
Steering
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO DRIFT FROM SIDE TO SIDE AND SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE…
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TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO DRIFT FROM SIDE TO SIDE AND SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10424291
45,000 miles · Jul 21, 2010
SteeringTires
I HAVE BEEN COMPLAINING FOR THE LAST 2 YEARS TO TOYOTA ABOUT MY 2002 SIENNA REGARDING STEERING WHEEL VIBRATION WHILE DRIVING ON THE HIGHWAY. THEY HAVE CHECKED THE CAR AND TOLD ME THEY FOUND NOTHING. THE CAR IS DANGEROUS TO DRIVE AT HIGH SPEEDS. *TR
NHTSA ODI #10344536
12,000 miles · Sep 22, 2003
Steering
WHILE DRIVING AT 25 MPH THERE WAS A LOUD NOISE AND THE STEERING WHEEL SEEMED TO DISCONNECT FROM THE COLUMN. CONSUMER WAS ABLE TO SPIN THE STEERING WHEEL, AND WHEELS WOULD NOT MOVE. CONSUMER HAD, FOR ABOUT NINETY SECONDS NO CONTROL OF THE VEHICLE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE PROBLEM. *AK
NHTSA ODI #10040315
Mileage unknown · Jul 21, 2003
Service Brakes, HydraulicSteering
MY BRAKES HAVE BEEN SQEALING FOR SOME TIME NOW. I'VE HAD THE ROTORS TURNED, DUSTED, ETC. NOW IT IS AFFECTING MY STEERING. I AM DUE TO TAKE IT IN TO HAVE THIS CHECKED OUT. *AK
NHTSA ODI #10028733
7,552 miles · Feb 4, 2003
Engine And Engine CoolingLatches/locks/linkagesSteering
07-08-01 34 MILES STEERING FAILURE TOWED TO DEALERSHIP. 01-29-03 7552 MILES STEERING FAILURE TOWED TO DEALERSHIP. AFTER SLOWING DOWN AT TOLLS,FAILS TO ACCELERATE,LOUD NOISE FOLLOW. WET/RAINY SURFACE,FRONT TIRES SPIN AT TAKE-OFF. WIND NOISE VERY PROMINENT ON HIGHWAYS. RIGHT FRONT PASSENGER LOCK DOES NOT LATCH/UNL…
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07-08-01 34 MILES STEERING FAILURE TOWED TO DEALERSHIP. 01-29-03 7552 MILES STEERING FAILURE TOWED TO DEALERSHIP. AFTER SLOWING DOWN AT TOLLS,FAILS TO ACCELERATE,LOUD NOISE FOLLOW. WET/RAINY SURFACE,FRONT TIRES SPIN AT TAKE-OFF. WIND NOISE VERY PROMINENT ON HIGHWAYS. RIGHT FRONT PASSENGER LOCK DOES NOT LATCH/UNLATCH AT TIMES. REAR HEATER IS DEFECTIVE.
NHTSA ODI #10005292
4,000 miles · Jan 28, 2003
Service Brakes, HydraulicSteeringSuspension
LEASED VEHICLE NEW IN APRIL 2001. TO DATE, HAVE HAD 11 BRAKE REPLACEMENTS IN A PERIOD OF 21 MONTHS. BRAKES SQUEALING IMMEDIATELY AFTER BEING REPLACED, SOUNDS LIKE A SEMI COMING TO STOP. FILED UNDER FLORIDA LEMON LAW, WHICH DEALER SAID "COULD NOT DUPLICATE CONCERN-OPERATING TO DESIGN & INTENT". BRAKES GRIND METAL TO METAL AFTER A…
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LEASED VEHICLE NEW IN APRIL 2001. TO DATE, HAVE HAD 11 BRAKE REPLACEMENTS IN A PERIOD OF 21 MONTHS. BRAKES SQUEALING IMMEDIATELY AFTER BEING REPLACED, SOUNDS LIKE A SEMI COMING TO STOP. FILED UNDER FLORIDA LEMON LAW, WHICH DEALER SAID "COULD NOT DUPLICATE CONCERN-OPERATING TO DESIGN & INTENT". BRAKES GRIND METAL TO METAL AFTER A SHORT PERIOD OF TIME. VIBRATION & UNEVEN, PREMATURE TIRE WEAR DESPITE SEVERAL ALIGNMENTS. VEHICLE ALSO MAKES CLUNKING SOUND WHEN BREAKING IN REVERSE & INITIAL ACCELERATION.
NHTSA ODI #10003524
34,600 miles · Dec 20, 2002
SteeringCrashInjury
2001 TOYOTA SIENNA XLE VAN, VIN [XXX], APPROX 34,600 MILES. VEHICLE STILL UNDER MANUFACTURER'S WARRANTY OF 36 MONTHS, 36,000 MILES. DRIVING STRAIGHT, LANE 2, NB 880 N OF MARKET STREET, APPROX. 50-55 MPH (ELEVATED FREEWAY, BROKEN CLOUDS, INTERMITTENT SUNSHINE WINDY AND LIGHT RAIN (RAINBOW CONDITIONS), ROADWAY GROOVED, AND ROADWA…
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2001 TOYOTA SIENNA XLE VAN, VIN [XXX], APPROX 34,600 MILES. VEHICLE STILL UNDER MANUFACTURER'S WARRANTY OF 36 MONTHS, 36,000 MILES. DRIVING STRAIGHT, LANE 2, NB 880 N OF MARKET STREET, APPROX. 50-55 MPH (ELEVATED FREEWAY, BROKEN CLOUDS, INTERMITTENT SUNSHINE WINDY AND LIGHT RAIN (RAINBOW CONDITIONS), ROADWAY GROOVED, AND ROADWAY UNDER 4 YEARS OF AGE). SUDDENLY, STEERING LIGHT, SIMULTANEOUSLY SENSED REAR SLIDING COUNTERCLOCKWISE VIEWED ABOVE, STEERED RIGHT, COUNTER SPIN. VEHICLE 1 DARTED UNCONTROLLABLY RIGHT, GROSSLY OVER STEERING, HEADING FOR RIGHT WALL, CORRECTED STEERING LEFT VEHICLE DARTED UNCONTROLLABLY LEFT, GROSSLY OVER STEERING, CROSSING ACROSS LANE 2 TO LANE 1, HEADING FOR LEFT WALL. VEHICLE 2, IN LANE 1, MADE CONTACT, COUNTERCLOCKWISE SPIN RESULTING WITH SEVERE IMPACT WITH LEFT WALL AT RIGHT FRONT OFFSET ANGLE. VEHICLE CONTINUED COUNTERCLOCKWISE RESTING FORWARD AT AN ANGLE TO LANE 1, AND LEFT REAR OF VEHICLE SUSTAINED HEAVY DAMAGE, AWAY FROM LEFT WALL. BOTH AIRBAGS DEPLOYED. DRIVER OF VEHICLE 2 FIRST OBSERVED THAT WHEEL-SIDE END OF LEFT CONTROL ARM (LCA) OBSERVED TOUCHING ROADWAY IMMEDIATELY AFTER COLLISION. ALL 3 PARTICIPANTS OBSERVED WHEEL-SIDE END OF LCA STRAIGHT, APPEARING UNDAMAGED SAVE DISCONNECTION FROM LEFT SUSPENSION. LCA THREADS, LIKE NEW IN THE CENTER OF THREADED PORTION POINTING DOWN 90 DEGREES TO LCA, TOUCHING ROADWAY. BALL JOINT OBSERVED AT TOP,INTACT, NO DAMAGE. COLOR OF MIDDLE SECTION OF THREADED PORTION WAS BRIGHT/CLEAN, ALMOST LIGHT BRASS-LIKE COLORED, AVAILABLE SUNLIGHT. LEFT FRONT WHEEL FULLY DISPLACED CLOCKWISE EXPOSING STRAIGHT LCA. CHP ACCIDENT REPORT TAKEN STATEMENTS FROM 3 OCCUPANTS. REPORTED TO CHP SERVICE BREAKS NEVER APPLIED, THERE WAS NO TIME DRIVER OF VEHICLE 2 ANSWERED/REPORTED TO CHP THAT LCA BROKEN, AND SUBSEQUENT INSPECTION BY CHP CONFIRMED CONDITION OF LCA. CHP USED CRUISER TO 3 TIMES RAM RIGHT QUARTER, PUSH PARALLEL TO LANE 1 AND LEFT RETAINING WALL, TO FACILITATE REMOVAL BY TOW TRUCK. TS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA ODI #10000309
Official recalls
2Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Mar 5, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FRONT SUB FRAME ASSEMBLY HAS NOT BEEN ADEQUATELY WELDED.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE FAILURE OF THE ASSEMBLY FOLLOWING LONG-TERM USAGE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FRONT SUB FRAME, IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗