2001 Toyota Sienna

TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WARNING LAMP ILLUMINATED INDICATING THAT THE DOOR WAS AJAR. THE CONTACT MENTIONED THAT THE FAILURE DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SLIDING DOOR ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,231 AND THE CURRENT MILEAGE WAS 34,451.

THE STEEL CABLE FOR THE POWER SLIDING DOOR SNAPPED WHILE DOOR WAS BEING OPENED ELECTRONICALLY. THE RIGHT SIDE SLIDING DOOR WAS UNABLE TO OPEN WIDER THAN A FOOT SINCE THE CABLE SNAPPED WHILE IN OPERATION. PASSENGERS, INCLUDING CHILDREN, HAD TO EXIT THE PARKED VEHICLE THROUGH THE DRIVER'S SIDE SLIDING DOOR INTO ONCOMING TRAFFIC. THE DOOR REMAINED INOPERABLE UNTIL WE WERE ABLE TO CUT THE REMAINING LENGTH OF STEEL CABLE HANGING FROM THE VEHICLE ONTO THE ROADWAY WITH WIRE CUTTERS. THE DOOR NOW IS A MANUAL SLIDING DOOR UNTIL THE ENTIRE MOTOR AND STEEL CABLE SYSTEM CAN BE REPLACED. *TR

THE LEFT AND RIGHT REAR PASSENGER DOORS FAILED TO OPEN DUE TO BREAKAGE OF THE CABLE. I AM UNCERTAIN OF WHETHER THE CHILD SAFETY LOCKS WERE ENGAGED, HOWEVER, THE DOORS WILL NOT OPEN WIDER THAN APPROX. 6". REAR PASSENGERS HAD TO CRAWL OUT OF THE VAN VIA THE DRIVER'S OR FRONT PASSENGER DOOR. I AM ELATED THAT THE FAILURE OF THE DOORS DID NOT OCCUR DURING A HAZARDOUS CONDITION, SINCE THIS WOULD HAVE PLACED THE REAR OCCUPANTS IN EXTREME DANGER. IF TOYOTA AND NHTSA WAS AWARE THAT THERE IS A FAILURE IN THE CABLES AND THE MANUAL RELEASE OF THE REAR DOORS, THERE SHOULD HAVE BEEN A SAFETY ALERT AND/OR RECALL OF THE VEHICLES FOR REPAIR OF THE VANS. THE FAILURE OF THE DOORS IS NOT SIMPLY A MATTER OF COSMETIC ISSUES, IT IS POTENTIALLY HAZARDOUS AND LIFE THREATENING. AT A MINIMUM, THE DOORS SHOULD HAVE ALLOWED FOR MANUAL OPENING AND CLOSING, IF THE CABLES SHOULD BREAK. THE BREAKING OF THE CABLE, ALONG WITH THE INABILITY TO OPEN THE DOOR IS A DEFECT IN WORKMANSHIP, SINCE THE DOOR DID NOT OPEN TO ALLOW THE PASSENGERS TO EXIT THE VEHICLE. I AM REQUESTING, ALONG WITH ALL OF THE OTHER OWNERS WHO HAVE REGISTERED COMPLAINTS, THAT THE AGENCY INVESTIGATE THIS MATTER. AT A MINIMUM, THE DOORS SHOULD DEFAULT TO MANUAL MODE. *TR

TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED WITH THE VEHICLE TURNED OFF. HE THEN SHIFTED INTO REVERSE AND THE VEHICLE BEGAN TO ROLL BACKWARD. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE UNTIL IT STOPPED. IN ADDITION, THE DRIVER SIDE RUNNING BOARD MELTED AND FRACTURED IN SEVERAL PLACES. THE DEALER ADVISED THAT THEY WERE UNABLE TO REPLACE THE RUNNING BOARD BECAUSE IT WAS NO LONGER IN STOCK. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,770. UPDATED 11/15/10 *CN THE DEALER WAS ABLE TO DUPLICATE, BUT WAS UNABLE TO SOLVE IT. UPDATED 11/26/10

TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE HORN WAS ENGAGED AND FAILED TO FUNCTION. THE FAILURE OCCURRED FIFTEEN MINUTES AFTER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS INSPECTED BY TWO INDEPENDENT MECHANICS. THE CONTACT WAS INFORMED THAT THE ELECTRICAL COMPONENTS UNDER THE AIR BAG REQUIRED REPLACEMENT. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 87,000. THE CURRENT MILEAGE WAS 93,000.

2001 SIENNA BOUGHT NEW FROM DEALER. DRIVER SIDE PASSENGER POWER SLIDE DOOR HAD PROBLEMS WITH 'SWITCH' AND ECU 8/2002, 11/2003, 1/2004, 7/2004, 7/2006 4/2007. THOSE ARE JUST THE TIMES I BROUGHT IT IN. OTHER TIMES I JUST LET IT GO FOR A WHILE. TOYOTA FIXED PART UNTIL WARRANTY WAS UP. NOW THEY WANT ME TO PAY TO REPLACE THE PARTS -- PARTS THAT CONTINUE TO FAIL. SLIDING DOOR EITHER DOES NOT OPEN VIA POWER BUTTON, OR WILL NOT CLOSE ALL THE WAY. SAFETY ISSUE WHEN CAN NOT GET DOOR TO CLOSE ALL THE WAY. NOW THE OTHER POWER SLIDER DOOR IS ALSO NOT WORKING. I WROTE TO TOYOTA 5/2007, THEY NEVER EVEN ACKNOWLEDGED MY LETTER. *TR