NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
294 reports100,000 miles · May 24, 2010
Electrical SystemVehicle Speed Control
TL*THE CONTACT OWNS A 1998 TOYOTA SIENNA. WHILE ATTEMPTING TO START THE VEHICLE, IT SUDDENLY ACCELERATED AND THE ENGINE CONTINUED RUNNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000. THE C…
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TL*THE CONTACT OWNS A 1998 TOYOTA SIENNA. WHILE ATTEMPTING TO START THE VEHICLE, IT SUDDENLY ACCELERATED AND THE ENGINE CONTINUED RUNNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000. THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING OVERNIGHT, THE ENGINE WOULD REV HIGH EVEN THOUGH THE GEAR WAS IN PARK. THE CONSUMER STATED HE THEN REMOVED THE KEY FROM THE IGNITION. HOWEVER, THE VEHICLE WOULD CONTINUE RUNNING. UPDATED 06/22/10. *JB
NHTSA ODI #10331991
20,000 miles · Mar 16, 2010
Vehicle Speed ControlCrash
WHAT HAPPENED TO THE PRIUS IN CALIFORNIA THE SAME DID HAPPEN TO US BACK IN 1999 WITH OUR TOYOTA SIENNA VAN. MY WIFE WAS DRIVING ON I-5 IN OREGON. SHE PRESSED THE GAS PEDAL TO OVERTAKE A CAR AND THEN WHEN SHE PRESSED THE BRAKE TO SLOW DOWN THE BRAKES DIDN'T WORK. SHE DROVE INTO THE HWY MEDIAN FENCE TO STOP THE CAR. WHEN WE CONTAC…
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WHAT HAPPENED TO THE PRIUS IN CALIFORNIA THE SAME DID HAPPEN TO US BACK IN 1999 WITH OUR TOYOTA SIENNA VAN. MY WIFE WAS DRIVING ON I-5 IN OREGON. SHE PRESSED THE GAS PEDAL TO OVERTAKE A CAR AND THEN WHEN SHE PRESSED THE BRAKE TO SLOW DOWN THE BRAKES DIDN'T WORK. SHE DROVE INTO THE HWY MEDIAN FENCE TO STOP THE CAR. WHEN WE CONTACTED TOYOTA, THEY DIDN'T ADMIT ANY FAULT WITH THEIR CAR (THE SAME WHAT THEY ARE DOING NOW) AND TOLD US IT WAS OUR FAULT THAT WE DO NOT KNOW HOW TO USE THEIR BRAKES. WE HAVE SEVERAL CARS BUT WE DIDN'T HAVE A PROBLEM WITH OTHER CARS. I DIDN'T BUY A TOYOTA AFTER THAT CRASH BUT I AM ALSO WORRIED WHO ELSE THE PART SUPPLIER HAS BEEN SUPPLYING PARTS TO. I CAN BE REACHED AT [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10320263
126,000 miles · Feb 24, 2010
Vehicle Speed ControlCrash
MY DAUGHTER WAS DRIVING A TOYOTA SIENNA, SUPERVISED BY MY WIFE. AT A TRAFFIC LIGHT WAITING TO MAKE A LEFT TURN, THE VAN ACCELERATED ONTO ONCOMING TRAFFIC CAUSING A HEAD-ON COLLISION. THE VAN WAS TOTALLED AND THE AIR BAGS DEPLOYED. NO ONE WAS HURT BUT THE ONCOMING CAR WAS ALSO A TOYOTA, SPEEDING THROUGH THE TRAFFIC. I ASKED T…
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MY DAUGHTER WAS DRIVING A TOYOTA SIENNA, SUPERVISED BY MY WIFE. AT A TRAFFIC LIGHT WAITING TO MAKE A LEFT TURN, THE VAN ACCELERATED ONTO ONCOMING TRAFFIC CAUSING A HEAD-ON COLLISION. THE VAN WAS TOTALLED AND THE AIR BAGS DEPLOYED. NO ONE WAS HURT BUT THE ONCOMING CAR WAS ALSO A TOYOTA, SPEEDING THROUGH THE TRAFFIC. I ASKED THAT BOTH VEHICLES BE INSPECTED FOR SUDDEN ACCELERATION. HOWEVER, THE INSURANCE COMPANY AND POLICE FOUND IT EASIER TO BLAME THE ACCIDENT ON MY DAUGHTER THAN INVESTIGATE THE VEHICLES.
NHTSA ODI #10313932
13,483 miles · Feb 21, 2010
Steering
I BOUGHT A TOYOTA SIENNA MY '98 BRAND NEW IN MAY 1998 AND STILL OWN IT. THIS CAR ALSO HAS DEMONSTRATED A SIMILAR PROBLEM EVER SINCE I BOUGHT THE CAR ' VEERING TO RIGHT. THE DRIVER HAS TO CONSTANTLY CORRECT THE STEERING IN ORDER TO KEEP THE CAR MOVING STRAIGHT. EVEN AFTER THREE ATTEMPTS IN '98, '99, AND 2000, RESPECTIVELY, WER…
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I BOUGHT A TOYOTA SIENNA MY '98 BRAND NEW IN MAY 1998 AND STILL OWN IT. THIS CAR ALSO HAS DEMONSTRATED A SIMILAR PROBLEM EVER SINCE I BOUGHT THE CAR ' VEERING TO RIGHT. THE DRIVER HAS TO CONSTANTLY CORRECT THE STEERING IN ORDER TO KEEP THE CAR MOVING STRAIGHT. EVEN AFTER THREE ATTEMPTS IN '98, '99, AND 2000, RESPECTIVELY, WERE MADE TO ADDRESS THIS PROBLEM BY A TOYOTA DEALER (COPY OF THE PAPERWORK CAN BE FURNISHED UPON REQUEST), THE PROBLEM HAS YET BEEN CORRECTED SUCCESSFULLY AS OF TODAY. THIS PROBLEM INCREASES DRIVING FATIGUE ESPECIALLY LONG TRIPS AND IN TURN MAY INCREASE THE CHANCE OF AUTO ACCIDENTS. *TR
NHTSA ODI #10312558
117,000 miles · Sep 10, 2009
Seat Belts
I HAVE A 1998 TOYOTA SIENNA LE. ALL OF THE SEAT BELTS DO NOT RETRACT BACK INTO THE PANELS WITHOUT HELP FROM THE PASSENGERS. IF YOU LEAN FORWARD THEY STAY WHERE THEY ARE EXTENDED TO. I HAVE HAD THEM LOOKED AT AND THE TECHNICIAN SAID THE RETURN SPRINGS HAVE ALL RELAXED. THIS IS THE 4TH TOYOTA AUTOMOBILE I HAVE OWNED AND ALL OF…
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I HAVE A 1998 TOYOTA SIENNA LE. ALL OF THE SEAT BELTS DO NOT RETRACT BACK INTO THE PANELS WITHOUT HELP FROM THE PASSENGERS. IF YOU LEAN FORWARD THEY STAY WHERE THEY ARE EXTENDED TO. I HAVE HAD THEM LOOKED AT AND THE TECHNICIAN SAID THE RETURN SPRINGS HAVE ALL RELAXED. THIS IS THE 4TH TOYOTA AUTOMOBILE I HAVE OWNED AND ALL OF THEM HAVE DONE THIS. I DON'T KNOW HOW THIS CAN BE SAFE? *TR
NHTSA ODI #10283614
156,100 miles · Aug 4, 2009
Latches/locks/linkages
MY 98 SIENNA XLE HAS HAD INTERMITTENT PROBLEMS WITH THE (MANUAL) SLIDING DOORS NOT OPENING WITHOUT AND ADULT PULLING OUTSIDE. THEN MYSTERIOUSLY THE PROBLEM GOES AWAY. TODAY MY WIFE AND KIDS WERE ABOUT TOWN AND COULDN'T GET THE DRIVER'S SIDE SLIDING DOOR TO CLOSE. THE LOCKING MECHANISM IS LOCKED IN THE CLOSED POSITION. SHE HAD TO…
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MY 98 SIENNA XLE HAS HAD INTERMITTENT PROBLEMS WITH THE (MANUAL) SLIDING DOORS NOT OPENING WITHOUT AND ADULT PULLING OUTSIDE. THEN MYSTERIOUSLY THE PROBLEM GOES AWAY. TODAY MY WIFE AND KIDS WERE ABOUT TOWN AND COULDN'T GET THE DRIVER'S SIDE SLIDING DOOR TO CLOSE. THE LOCKING MECHANISM IS LOCKED IN THE CLOSED POSITION. SHE HAD TO DRIVE HOME IN TRAFFIC HOLDING A BUNGEE CORD TO KEEP THE DOOR MOSTLY CLOSED WHILE THE KIDS WERE IN THE VERY BACK SEAT. I WORKED ON IT FOR A WHILE WHEN I GOT HOME BUT THERE ISN'T A WAY TO GET THE MECHANISM TO OPEN. IT WILL ROTATE FURTHER BACK (DOWNWARD, AWAY FROM THE LATCH LOOP), BUT NOTHING MORE. *TR
NHTSA ODI #10279384
120,000 miles · Aug 3, 2009
Air BagsCrash
1998 TOYOTA SIENNA MINI VAN. INVOLVED IN A VEHICLE ACCIDENT WHERE THE MINI VAN RAN INTO ANOTHER VEHICLE. THE ACTUAL COLLISION OCCURRED AFTER THE BRAKES WERE FULLY APPLIED WHEN IT HIT THE VEHICLE IN FRONT. THERE WAS SIGNIFICANT DAMAGE TO THE SIENNA, SO MUCH SO THAT THE RADIATOR WAS DAMAGED AND LEAKING. THE PROBLEM WAS THAT NEIT…
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1998 TOYOTA SIENNA MINI VAN. INVOLVED IN A VEHICLE ACCIDENT WHERE THE MINI VAN RAN INTO ANOTHER VEHICLE. THE ACTUAL COLLISION OCCURRED AFTER THE BRAKES WERE FULLY APPLIED WHEN IT HIT THE VEHICLE IN FRONT. THERE WAS SIGNIFICANT DAMAGE TO THE SIENNA, SO MUCH SO THAT THE RADIATOR WAS DAMAGED AND LEAKING. THE PROBLEM WAS THAT NEITHER THE DRIVERS OR PASSENGER SIDE AIRBAG DID NOT DEPLOY. THERE WAS APPROXIMATELY 120,000 MILES ON THE VEHICLE AND ALL MECHANICAL WORK HAD BEEN DONE BY THE DEALER OR OTHER CERTIFIED MECHANIC. SEAT BELTS WERE IN USE AND DID WORK PROPERLY. A CHILD SAFETY SEAT WAS IN USE IN THE SECOND ROW SEAT AND IT ALSO WORKED PROPERLY. *TR
NHTSA ODI #10279171
Mileage unknown · Aug 18, 2008
Structure
BOTH DRIVER'S AND PASSENGER'S SIDE INTERIOR DOOR HANDLES BROKE, IN ADDITION TO BOTH OUTDOOR HANDLES FOR THE SLIDING DOORS (TOTAL OF THREE TIMES), AND THE HANDLE FOR THE TRUNK BROKE. FIRST ONE (EXTERIOR SLIDING DOOR) BROKE FOUR YEARS AGO. THEY CONTINUE TO SNAP TO THIS DAY. *TR
NHTSA ODI #10238730
Mileage unknown · Jul 26, 2008
Latches/locks/linkages
1998 TOYOTA SIENNA VAN - REAR PASSENGER SLIDING DOOR HANDLE BROKE OFF WHEN ATTEMPTING TO OPEN THE DOOR (THE DOOR STUCK). THIS IS THE SECOND HANDLE THAT HAS BROKEN ON THIS VAN. THE REAR DOOR HATCH HANDLE BROKE ABOUT TWO YEARS AGO. THIS APPEARS TO BE A DESIGN FLAW AND IS A POTENTIAL SAFETY HAZARD. THERE ARE NUMEROUS COMPLAINTS…
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1998 TOYOTA SIENNA VAN - REAR PASSENGER SLIDING DOOR HANDLE BROKE OFF WHEN ATTEMPTING TO OPEN THE DOOR (THE DOOR STUCK). THIS IS THE SECOND HANDLE THAT HAS BROKEN ON THIS VAN. THE REAR DOOR HATCH HANDLE BROKE ABOUT TWO YEARS AGO. THIS APPEARS TO BE A DESIGN FLAW AND IS A POTENTIAL SAFETY HAZARD. THERE ARE NUMEROUS COMPLAINTS POSTED ON BULLETIN BOARDS ABOUT THIS PROBLEM. TOYOTA HAS NOT ADDRESSED THIS CONCERN THROUGH A GENERAL RECALL AND APPEARS TO BE BLAMING THE OWNERS. I HAVE HAD MY VAN SERVICED BY A TOYOTA DEALER ON A REGULAR BASIS, SO THIS PROBLEM IS NOT A MAINTENANCE ISSUE. *TR
NHTSA ODI #10235889
102,000 miles · Jul 14, 2008
Structure
SLIDING DOOR HANDLE ON EXTERIOR HAS BROKEN OFF. BROKEN OFF WHEN PULLING HANDLE TO OPEN DOOR. NO HISTORY OF ACCIDENT. PART WILL NEED TO BE REPLACED. *TR
NHTSA ODI #10234134
Official recalls
2Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Oct 19, 1998
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES, MINI VANS AND PASSENGER VEHICLES EQUIPPED WITH A THEFT DETERRENT SYSTEMS (TDS) SUPPLIED BY AUDIOVOX CORPORATION AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS, INC. IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA. THE ALARM WIRING HARNESS PLUGS INTO THE VEHICLE'S IGNITION SWITCH AND THE VEHICLE'S IGNITION SWITCH WIRING HARNESS PLUGS INTO THE ALARM HARNESS TO COMPLETE THE CIRCUIT. A PERCENTAGE OF THE FEMALE TERMINALS USED IN THE ALARM CONNECTOR WERE FOUND TO BE DEFECTIVE, CAUSING AN 'OPEN CIRCUIT' CONDITION WHEN MATED TO THE MALE IGNITION SWITCH TERMINALS.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE INTERMITTENT PERFORMANCE OF THE VEHICLE'S ELECTRICAL COMPONENTS SUCH AS THE DASH WARNING LIGHTS AND/OR HVAC FAN SPEED CONTROLS. ALSO, THE VEHICLE MAY NOT RUN SMOOTHLY AND COULD STALL.
Remedy: DEALERS WILL INSPECT THE DATE CODE LABEL ON THE SECURITY SYSTEM HARNESS AND ANY DISPLAYING THE MANUFACTURING/FINAL DATE CODE WILL BE REPLACED WITH NEWLY PRODUCED HARNESSES. THE DATE CODES ARE: RAV4 - 6/24/98, 6/25/98, 6/26/98; SIENNA - 6/25/98, 6/26/98; AND AVALON - 6/30/98, 7/1/98, 8/31/98, 9/1/98, 9/2/98, AND 9/3/98.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗