2023 Toyota RAV4

Hello Respected Sir/Madam, I am the owner of a 2023 Toyota RAV4. I discovered a visible hairline crack in the windshield that originated from the lower left corner on the passenger side. The crack measured approximately 6 inches when I first noticed it in the morning and grew to approximately 12 inches by the afternoon. The windshield was not impacted by a rock, road debris, or any other object, and the vehicle was not involved in an accident. There were no visible chips or signs of external damage at the point where the crack originated. The crack appeared to develop spontaneously and continued to spread on its own. I am submitting this complaint because I am concerned that the windshield may have a manufacturing or installation defect that could affect visibility and vehicle safety. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Toyota OEM windshield glass has SEVERE distortions/waviness in glass. I have had my windshield replaced 3 times now with Toyota OEM glass and the issue is still not resolved all 3 have had this distortion/wavyness in the glass. I don’t want aftermarket glass in a brand new car especially with all the safety features that relies on glass clarity, but Toyota is making it hard not to choose that option. Toyota needs to do better on quality control of their glass. The distortion is happening in the line of sight for the driver causing dizziness and issues while driving, as well as BAD wavyness around the edges. Ive done some research into this as well and I am not the only Toyota driver having this issue with their glass. I’ve never owned a vehicle that did this and it’s very disappointing and frustrating that I am not able to have a clear windshield in my brand new car. I called Toyota of America but they basically pushed me off onto the dealership. Someone needs to contact the MFG and make them aware of this problem so I can get glass that is normal.

I was driving on a highway posted speed limit 75mph on a clear day with no precipitation and without cause, the panoramic sunroof above my head imploded with glass shattering down upon my head. I did not hit anything and nothing hit me. No rocks, no debris, no outside force caused this. The panoramic sunroof showed a crack around the seal where it meets the body of the car and it imploded and cracked (shattered) inward from this cracking.

While driving down the highway at the speed limit in our town on a clear evening with no weather, the sunroof of our 2023 Toyota RAV 4 exploded. There was a loud bang and it shattered as if the glass had been under significant stress or pressure. The glass bowed up in the middle and a section the size of a small saucer dropped out. There was a rigged break along the front edge of the sun roof. There were no bumps or holes in the road - it was smooth. There were no other vehicles nearby - no one threw a rock at our car. The noise was so loud that it was disruptive and shocking and thankfully I was not in heavy traffic or an accident might have occurred. I researched the web and found numerous instances of this sunroof explosion occurring. Please get Toyota to fix this before someone is serious injured.

The moonroof on this vehicle shattered without warning as I was driving on the freeway. It sounded like a loud boom and when i looked up the tempered glass was falling on me and inside my 2023 Rav4. This is a huge safety issue and im not only concerned about my safety but how much glass is in my car - I take my kids to school in this car. Im going to take it to the dealership today to have them repair it - this should br a warrantied item but I have read there are multiple issues in other Rav4's.