The contact owns a 2022 Toyota RAV4. The contact stated that the infotainment system was not functioning as designed. The system continued to reboot and flash, the screen went blank, and it failed to stay connected. There were no warning lights illuminated. The contact was concerned about breaking the law by using her phone whil…
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The contact owns a 2022 Toyota RAV4. The contact stated that the infotainment system was not functioning as designed. The system continued to reboot and flash, the screen went blank, and it failed to stay connected. There were no warning lights illuminated. The contact was concerned about breaking the law by using her phone while driving. The vehicle was taken to a local dealer, where it was diagnosed that the infotainment system needed to be replaced; however, the vehicle was not repaired.The vehicle was then taken to another local dealer, Rohrich Toyota Parts & Toyota Service (2020 W Liberty Ave, Pittsburgh, PA 15226), where the vehicle was test-driven, but the dealer was unable to duplicate the failure. The vehicle was taken to an independent mechanic, where the infotainment system was replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 36,000.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Rav4, Rav4 Hybrid, and Rav4 Prime vehicles. The front passenger seat may have been assembled with interference between internal parts that may cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed September 2, 2022. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 22TA08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗