2019 Toyota RAV4

I CAN ONLY GET ABOUT 10 GALLONS IN THIS 14.5 GALLON TANK. THE GAS PUMPS CLICKS OFF AT 3/4 FULL. I BOUGHT THIS CAR FOR THE ADVERTISED RANGE OF ABOUT 500-550 AND IT IS NO WHERE NEAR THAT. TOYOTA IS WELL AWARE OF THE PROBLEM AS THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I DO NOT UNDERSTAND HOW SOME CARS HAVE THE PROBLEM AND APPARENTLY SOME DO NOT.

THIS CAR IS A HYBRID, AND HAS A SO-CALLED "SMART KEY." THE VEHICLE ENGINE SYSTEM IS DESIGNED TO CONTINUE TO OPERATE WHEN THE KEY IS REMOVED FROM THE CAR, EVEN IF THE TRANSMISSION IS STILL ENGAGED. USUALLY, THIS SHOULD NOT HAPPEN BECAUSE THE DRIVER SHOULD TURN OFF THE ENGINE BY PUSHING THE ON/OFF BUTTON BEFORE WALKING AWAY FROM THE VEHICLE. BUT IT IS POSSIBLE TO INADVERTENTLY FAIL DO THIS PROPERLY, BY EITHER NOT PUSHING THE OFF BUTTON, NOT PUSHING IT HARD ENOUGH, OR FAILING TO FULLY PUT THE TRANSMISSION IN PARK BEFORE PUSHING THE ON/OFF BUTTON. BECAUSE THE VEHICLE IS A HYBRID, IT IS USUALLY COMPLETELY SILENT EVEN IF THE ENGINE SYSTEM IS STILL ON. THE VEHICLE WILL EMIT 3 SHORT, RELATIVELY QUIET, BEEPS WHEN LEAVING THE VEHICLE WHILE THE ENGINE IS STILL TURNED ON, BUT THE VARIOUS SYSTEMS IN THE CAR OFTEN EMITS THE SAME BEEPS, SO THEY ARE EASY TO INADVERTENTLY DISREGARD. IF THE CAR IS LEFT IN A HOME GARAGE, IT CAN FILL THE HOME WITH LETHAL CARBON MONOXIDE. IF THE TRANSMISSION IS ENGAGED, THE UNOCCUPIED VEHICLE CAN MOVE. THERE ARE MULTIPLE WELL REPORTED FATALITIES FROM THESE DEFECTS. VIRTUALLY ALL OTHER MANUFACTURERS OF VEHICLES WITH SMART KEYS CORRECTED THIS DEFECT YEARS AGO, BY AUTOMATICALLY TURNING OFF THE ENGINE IF THE SMART KEY IS REMOVED. TOYOTA IS CORRECTING THIS ISSUE IN 2020 MODELS. BUT TOYOTA IS NOT, TO MY KNOWLEDGE, CORRECTING IT IN 2019 AND EARLIER CARS. IT WOULD PROBABLY BE A RELATIVELY STRAIGHTFORWARD FIX, WHICH COULD BE IMPLEMENTED THROUGH A FIRMWARE UPDATE. BECAUSE THIS IS A SERIOUS, POTENTIALLY LETHAL DEFECT, I BELIEVE TOYOTA SHOULD BE REQUIRED TO RECALL EXISTING 2019 AND EARLIER CARS AND CORRECT THE PROBLEM. THOUGH I BELIEVE THE PROBLEM IS SERIOUS, I HAVE NOT HAD AN ACCIDENT DUE TO THE PROBLEM

THE 2019 RAV4 HYBRID LIMITED I PURCHASED IN APRIL OF 2019 HAS NEVER ALLOWED ME TO COMPLETELY FILL THE TANK BEYOND 8/10'S FULL BEFORE THE FUEL NOZZLE CLICKS OFF. AS THE FUEL IS USED UP, THE FUEL GAUGE INACCURATELY INDICATES EARLIER THAN NECESSARY THAT THE VEHICLE IS RUNNING OUT OF FUEL. MANY OWNERS HAVE REGISTERED THEIR FRUSTRATIONS ABOUT THIS ISSUE ON CARGURUS.COM AND RAV4WORLD.COM SINCE THE ISSUE FIRST BECAME APPARENT FOLLOWING THE INITIAL SALES OF THE 2019 RAV4 HYBRID. I HAVE NOT FOUND ONE INSTANCE WHERE ANYONE IS NOT HAVING THIS ISSUE WITH THERE 2019 RAV4 HYBRID.

VEHICLE'S OWNERS MANUAL STATES THAT REFULE LIGHT COMES ON WHEN THERE IS ONLY 2.2 GAL LEFT IN TANK. AT REFUELING, VEHICLE ONLY ACCEPTS 9-10 GALLONS WITHOUT TOPPING OFF/ FORCING ADDITIONAL FUEL. VEHICLE WILL SHOW LESS THEN FULL TANK AT STARTUP AFTER REFUEL. WHEN BROUGHT TO DEALERS ATTENTION, I WAS ADVISED THAT TOYOTA WAS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THE TIME.

WHEN FILLING MY GAS TANK THE FUEL SYSTEM DOES THE AUTO SHUT OFF BEFORE THE FUEL TANK IS FULL. THE FIRST FEW TIMES I FILLED THE NEW VEHICLE, I PUT THE NOZZLE BACK IN THE PUMP THINKING IT WAS FULL, BUT WHEN I STARTED MY CAR, THE FUEL GAUGE REGISTERED ABOUT 2-3 TICKS BELOW THE FULL LINE, SO MAYBE 7/8 FULL. THE NEXT FEW TIMES I CONTINUED TO FILL WELL PAST THE AUTOMATIC FUEL SHUT OFF AND PUT IN AT LEAST 2-3 GALLONS MORE. THIS GOES AGAINST ENVIRONMENT RECOMMENDATIONS BUT I SHOULD BE ABLE TO GET A FULL TANK OF GAS ON A NEW CAR, NOT JUST 9 GALLON ON A 14.5 GALLON TANK.

THE 2 INCH MULTIFUNCTION DISPLAY ON THE 2019 TOYOTA RAVV4 IS CREATING A DANGEROUS CONDITION. THE GEE-WHIZ FUEL ECONOMY DATA IS PREDOMINANTLY DISPLAYED IN THE CENTER OF THE SCREEN WHILE THE IMPORTANT AND OFTEN USED CRUISE CONTROL SPEED SETTING IS IN A BARELY READABLE SIZED FONT. OTHER MORE USEFUL DATA IS ALSO DISPLAYED IN VERY SMALL FONT. TOYOTA SHOULD BE REQUIRED TO REPROGRAM AND UPDATE THE DISPLAY.

CANNOT COMPLETELY FILL THE FUEL TANK WITHOUT MANUALLY FORCING THE FUEL AFTER THE PUMP SHUTS OFF. IT STOPS FILLING AT ABOUT 3/4 FULL OR ABOUT 9 GALLONS. THE FUEL TANK HOLDS 14.5 GALLONS. IT IS RISKY AND NOT SAFE TO MANUALLY FORCE FUEL INTO THE TANK TO GET IT FULL. YOU HAVE NO IDEA WHEN IT IS FULL UNTIL THE FUEL OVERFLOWS. FUEL OVERFLOW RISKS FIRE AND IS JUST ONE OF THE SAFETY ISSUES. I BEGAN NOTICING THIS ISSUE AFTER A COUPLE FILL UPS THIS PAST JULY. IT HAPPENS WITH EACH ATTEMPT TO REFUEL.