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2014 Toyota RAV4

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Toyota RAV4 do not stand out strongly from the model-year median of 258.5.

About this comparison →

When problems were reported

Mileage at the reported incident

107 reports with mileage · 90 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports25 fire reports16 injury reports

What owners actually said

197 reports
300 miles · Sep 2, 2014
EngineService BrakesSteering

WHILE DRIVING MY BRAND NEW TOYOTA 2014 RAV4, THEY WERE THE FOLLOWING: 1. THE CAR WAS VIBRATING SLIGHTLY AND THE CAR WAS STUCK IN FIRST GEAR. 2. THE ?CHECK ENGINE" LIGHT CAME ON ALONG WITH THE AWD DRIVE AND TRACTION CONTROL LIGHTS. 3. THE STEERING WHEEL WAS BECOMING FIRM ALONG WITH THE BRAKE PEDAL. REMEMBER, THIS W…

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WHILE DRIVING MY BRAND NEW TOYOTA 2014 RAV4, THEY WERE THE FOLLOWING: 1. THE CAR WAS VIBRATING SLIGHTLY AND THE CAR WAS STUCK IN FIRST GEAR. 2. THE ?CHECK ENGINE" LIGHT CAME ON ALONG WITH THE AWD DRIVE AND TRACTION CONTROL LIGHTS. 3. THE STEERING WHEEL WAS BECOMING FIRM ALONG WITH THE BRAKE PEDAL. REMEMBER, THIS WAS ALL WHILE THE CAR WAS STILL RUNNING. 4. I MANAGED TO PULL OVER AND TURN OFF THE CAR. 5. I TRIED TO RESTART THE VEHICLE, BUT THE CAR WOULD NOT START AND WOULD ONLY USE THE BATTERY. 6. I TRIED TO START THE CAR FOR THE THIRD TIME, BUT STOPPED WHEN I COULD SMELL BURNING RUBBER. I WAS VERY NERVOUS WHEN THIS HAPPENED. MOREOVER, I HAVE LOST CONFIDENCE, TRUST, AND A SENSE OF SAFETY IN THIS VEHICLE. BASICALLY, I NO LONGER FEEL SAFE AND SECURE IN THIS CAR. MY EXPERIENCE YESTERDAY 09/01/2014 WAS TERRIFYING, I WAS AFRAID THAT SOMEBODY WAS GOING TO HIT ME FROM BEHIND. WHEN THE VEHICLE STARTED TO SHUT DOWN I WAS SCARED FOR MY FRIENDS LIFE AND MINE. I HAD NO CHOICE BUT TO STOP THE CAR AS MUCH AS I COULD TO THE SIDE SAFELY AND PUT ON MY HAZARD LIGHTS ON, AND CALL FOR HELP. THERE WAS NO SHOULDER I HAD TO STOP ON A BUSY ROAD, WHERE CARS DRIVE OVER THE SPEED LIMIT. WHEN I WAS BUYING THE VEHICLE THEY WERE MY BEST BUDDY OFFERING YOU WATER, PIZZA, AFTER THE DEAL SHAKING HANDS 20 TIMES, WHEN YOU GO BACK ITS LIKE WE ARE VERY BUSY. TOYOTA CARE WILL TAKE CARE OF IT, DON'T REALLY WANT TO KNOW YOU! AT THE MOMENT IT IS AT THE DEALERSHIP BEING CHECKED! LETS SEE WHAT HAPPENS. *TR

NHTSA ODI #10630245

6 miles · Jul 20, 2014
StructureWheels

I JUST GOT A LEASED A BRAND NEW RAV4-2014 ON JULY 1, 2014. I REPORTED TO THE DEALER THE FOLLOWING ISSUES: ON 7/6/14, I CALLED THE DEALER TO REPORTED. I WAS TOLD TO WAIT UNTIL FRIDAY, WHILE THEY ORDERED THE PART. HOWEVER, ANOTHER ISSUES I REPORTED: A( ON 7/1/14 WHILE DRIVING TOWARDS MY HOME THE LEFT FRONT HUBCAP, CAME OFF. …

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I JUST GOT A LEASED A BRAND NEW RAV4-2014 ON JULY 1, 2014. I REPORTED TO THE DEALER THE FOLLOWING ISSUES: ON 7/6/14, I CALLED THE DEALER TO REPORTED. I WAS TOLD TO WAIT UNTIL FRIDAY, WHILE THEY ORDERED THE PART. HOWEVER, ANOTHER ISSUES I REPORTED: A( ON 7/1/14 WHILE DRIVING TOWARDS MY HOME THE LEFT FRONT HUBCAP, CAME OFF. IS DEFECTIVE. B) REAR HUBCAP, PASSENGER SIDE, WITH DAMAGE, ANYTIME IS GOING TO COME OFF WHILE DRIVING, MAY HIT A PEDESTRIAN OR ANOTHER CAR. C) REAR BACK BODY OF THE CAR, A PLASTIC PIECE IS PEELING BACK, MAY COME OFF WHILE DRIVING AND HIT A PEDESTRIAN OR ANOTHER VEHICLE. D) FRONT DOOR PASSENGER SIDE. BENEATH THE HANDLE THERE 2 LARGE WITHE, DEEP SCRATCHES. E) INTERIOR DOOR PANEL, PASSENGER SIDE, IT LOOKS DIRTY AND WITH SPOTS. F) TWO TIRES HAVE BEEN MARKED WITH BIG RED DOTS. I HAVE NO IDEA WHY, IS THE FIRST TIME NEVER ON MY OTHER PREVIOUS CARS. I AM AFRAID THAT THE DEALER GAVE ME A LEMON CAR. HOWEVER IS FULL THE MANUFACTURER'S RESPONSIBILITY TO FIX THE CAR, AND MAKE SURE THAT THERE ARE NO OTHER FUTURE ISSUES. FINALLY, NOBODY AT THE DEALER IS SHOWING ANY INTEREST TO TAKE CARE OF MY COMPLAINT. I'VE LEFT SEVERAL MESSAGES TO CALL ME BACK. UP TODAY NOBODY HAS TRIED TO CALL ME BACK, EITHER TO ANSWER THE PHONE WHEN I CALL ANY OF THE MANAGERS. LAST FRIDAY, I RECEIVED A CALL FROM THE DEALER BUT ONLY TO PICK IT THE PLATES AND THE NEW REGISTRATION. I BROUGHT COPIES OF THE DAMAGES, NOBODY EVEN TRY TO TALK TO ME, WAS LIKE SAY, THEY JUST LOOK AT ME, AS IF SAYING "WHATEVER". I NEED YOUR HELP. THANK YOU. *TR

NHTSA ODI #10614831

Mileage unknown · Jul 18, 2014
Air BagsCrashInjury

RAV 4 TRAVELING ON ROADWAY WHEN ANOTHER VEHICLE STRUCK ITS RIGHT FRONT FENDER AND FRONT DOOR IN T-BONE IMPACT. FORCE OF IMPACT WAS ENOUGH TO MOVE RAV 4 TO THE LEFT 2.5 LANES. RIGHT SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR

NHTSA ODI #10614535

Mileage unknown · Jul 16, 2014
Electrical SystemLatches/locks/linkagesInjury

TL* THE CONTACT OWNS 2014 TOYOTA RAV4. THE CONTACT STATED THAT THE DEALER ADVISED THAT THE ON AND OFF BUTTON TO THE BLUETOOTH THAT WAS STANDARD WITH THE VEHICLE SHOULD SHUT ON AND OFF BY USING THE POWER BUTTON. THE CONTACT STATED THAT THE POWER BUTTON WAS DEFECTIVE AND WOULD NOT TURN THE BLUETOOTH OFF WHEN IT WAS ENGAGED. THE CO…

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TL* THE CONTACT OWNS 2014 TOYOTA RAV4. THE CONTACT STATED THAT THE DEALER ADVISED THAT THE ON AND OFF BUTTON TO THE BLUETOOTH THAT WAS STANDARD WITH THE VEHICLE SHOULD SHUT ON AND OFF BY USING THE POWER BUTTON. THE CONTACT STATED THAT THE POWER BUTTON WAS DEFECTIVE AND WOULD NOT TURN THE BLUETOOTH OFF WHEN IT WAS ENGAGED. THE CONTACT'S HEART ALSO BEGAN TO FUNCTION ABNORMALLY AND SHE BECAME EXTREMELY WEAK, NEARLY COLLAPSING AFTER EXITING THE VEHICLE DUE TO THE INABILITY TO TURN THE BLUETOOTH OFF AND ON IN ORDER TO PREVENT IT FROM INTERFERING WITH HER PACEMAKER. THE CONTACT ALSO STATED THAT SHE ADVISED THE DEALER PRIOR TO PURCHASING THE VEHICLE THAT SHE HAD A PACEMAKER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY HAZARD OF DRIVING THE VEHICLE BECAUSE THE OWNER'S MANUAL INDICATED CAUTION IF THE OPERATOR OF THE VEHICLE HAD MEDICAL DEVICES SUCH AS PACEMAKERS. THE GENERAL MANAGER WAS NOTIFIED THAT THE CONTACT BECAME ILL AND STATED THAT SHE SHOULD HAVE BEEN CAREFUL. ADDITIONALLY, THE VEHICLE COULD NOT BE LOCKED OR UNLOCKED USING THE REMOTE KEY FOB. INSTEAD, THE VEHICLE WOULD EXHIBIT AN ABNORMAL SOUND AND THE LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #10610930

3,850 miles · Jul 4, 2014
Vehicle Speed Control

THERE IS A LAG IN THE ACCELERATOR WHEN MOVING FROM VERY SLOW OR FROM A STOP. WHEN MOVING INTO CROSS TRAFFIC IT IS HAZARDOUS AS YOU LOSE SIGNIFICANT SPEED OR ACCELERATION CREATING AN UNREASONABLE RISK THAT THE CROSS TRAFFIC WILL COLLIDE WITH YOUR VEHICLE. THIS IS NOT A ONE TIME OCCURRENCE AS IT HAPPENS ON A CONTINUOUS BASIS. …

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THERE IS A LAG IN THE ACCELERATOR WHEN MOVING FROM VERY SLOW OR FROM A STOP. WHEN MOVING INTO CROSS TRAFFIC IT IS HAZARDOUS AS YOU LOSE SIGNIFICANT SPEED OR ACCELERATION CREATING AN UNREASONABLE RISK THAT THE CROSS TRAFFIC WILL COLLIDE WITH YOUR VEHICLE. THIS IS NOT A ONE TIME OCCURRENCE AS IT HAPPENS ON A CONTINUOUS BASIS. THE DEALER TAKES NO RESPONSIBILITY AND IS DUCKING THE ISSUE. I AM AFRAID IT IS JUST A MATTER OF TIME BEFORE THEY MAY BE SERIOUS INCIDENTS AS OTHER OWNERS HAVE SAID THE SAME THING TO ME. *TR

NHTSA ODI #10608190

142 miles · May 12, 2014
SteeringTiresWheels

NEW CAR DUNLOP TIRES HAVE SEVERE ROAD HAZARD. EVERY SMALL ROAD CONDITION MAGNIFIES INTO GREAT STEERING PROBLEM. *TR

NHTSA ODI #10587726

2,000 miles · May 8, 2014
Back Over PreventionElectrical System

WHEN VEHICLE IS STARTED AND PUT INTO REVERSE THE BACKUP CAMERA IS DIM AND UNVIEWABLE FOR 15 SEC. BACKING UP DURING THIS PERIOD IS OBVIOUSLY HAZARDOUS AND IT IS VERY ANNOYING TO HAVE TO WAIT UNTIL IT BECOMES VISIBLE. THIS IS RELATED TO THE WHOLE DISPLAY CONSOLE AS THE RADIO, NAV SYSTEM, AND BU CAMERA ALL COME ON AFTER 15 SEC. T…

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WHEN VEHICLE IS STARTED AND PUT INTO REVERSE THE BACKUP CAMERA IS DIM AND UNVIEWABLE FOR 15 SEC. BACKING UP DURING THIS PERIOD IS OBVIOUSLY HAZARDOUS AND IT IS VERY ANNOYING TO HAVE TO WAIT UNTIL IT BECOMES VISIBLE. THIS IS RELATED TO THE WHOLE DISPLAY CONSOLE AS THE RADIO, NAV SYSTEM, AND BU CAMERA ALL COME ON AFTER 15 SEC. THIS DOES NOT HAPPEN ON MY WIFE'S 2007 PRIUS ALTHOUGH OCCASIONALLY IT DOES NOT SWITCH TO THE BU CAMERA AT ALL. *TR

NHTSA ODI #10587235

Official recalls

4

23V734000 · Electrical SYSTEM:12V/24V/48V Battery

Nov 1, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence & remedy

Consequence: A battery short circuit increases the risk of a fire.

Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.

15V144000 · Steering:electric Power Assist System

Mar 13, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.

Consequence & remedy

Consequence: An unexpected loss of power steering increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

15V011000 · Exterior Lighting; Trailer Hitches

Jan 16, 2015

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.

Consequence & remedy

Consequence: If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.

Remedy: SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.

Additional source detail variants (2)

Trailer Hitches

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.

Consequence: If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.

Remedy: SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.

Exterior Lighting

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.

Consequence: If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.

Remedy: SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.

14V828000 · Equipment

Dec 30, 2014

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.

Consequence & remedy

Consequence: Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.

Remedy: SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE21005 · Battery Hold Down Bracket Thermal Events

Opened Feb 25, 2021 · Closed Aug 12, 2024

Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery

The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of opening, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on replacement batteries installed in the subject vehicles. No reported fire event identified in PE21005 involved the originally supplied 12V battery. The reported fires took place in vehicles known to contain aftermarket batteries or whose age exceeded the expected life of the original equipment battery. ODI identified battery dimensioning as it relates to the battery retention system (hold down bracket, radiator support bolt, J-hook, and battery tray) as the main factor set in the contact between the battery hold down bracket contacting the positive terminal of the 12V battery. The subject vehicles carried over the same battery tray and retention system from the prior generation (MY2006 – MY2012) of RAV4 vehicles. However, the subject vehicles were equipped with a dimensionally smaller battery (Group 35) than the prior generation (Group 24F). The smaller- length measurement in the Group 35 battery size in a battery tray originally designed to fit a Group 24F battery contributed to increased potential for battery movement which was exacerbated by the diversity in aftermarket battery configuration and irregularities intrinsic to battery replacement procedures. Battery movement coupled with the proximity of the B+ terminal on the battery and the grounded electrically conductive hold down bracket set the stage for a short to ground leading to an engine stall (if in operation) followed by a vehicle fire. This investigation was not able to classify the installation status, battery size, or cause of every allegation due to the fire event causing damage to the area, inaccessible vehicle, modification to the battery retention system after the event, and/or inconclusive photographic evidence. Toyota's investigation of the issue identified aftermarket battery catalogs that listed an improper battery replacement size (Group 26R) that would nevertheless fit into the subject vehicles whose battery retention system is incapable of reliably restraining a Group 26R battery. On 18 November 2021, Toyota initiated a consumer advisory campaign (21TG01) to the subject vehicle owners, notifying them of the correct size battery and offering a free inspection of the battery and retention hardware, a caution label to affix to the hold down bracket, and a discounted replacement 12V battery. This investigation with Toyota established three broad categories to characterize the battery retention system state of a given vehicle: "correct", "minor mis-installation", and "major mis-installation". - The "correct" terminology references the front bolt, bracket, and J-hook installed in a position not in contact with the positive battery terminal and the front bolt torqued to 17 Nm and the J-hook engaged with the tray hole and torqued to 4.9 Nm. - A "minor mis-installation" would describe the three retention components installed in the prescribed location, however not to the correct torque values. - The "major mis-installation" condition would constitute a retention component missing or disconnected from the system. Toyota's own testing used five exemplar batteries installed on a subject vehicle in each battery categorization resulted in: - Contact between the B+ terminal and hold down bracket in "major mis-installations" - Movement of the battery in "minor mis-installations" - No observable motion in "correct" installations. ODI conducted its own evaluation of the Toyota- specified replacement battery and 5 aftermarket Group 35 batteries. The six batteries tested conformed to the Group 35 Battery Council International (BCI) standard on overall dimensional tolerance and terminal location. That standard does not define the edge shape or material of battery casing. Physical interaction between the hold down bracket and the battery case and the friction between the casing material and the battery tray resulted in a large variability in movement forces required to incite movement when the battery was installed in the "correct" condition. Resulting in movement at an induced lateral load between 0.6 G and 1.91 G equivalent force across each battery. This force is higher than a typical vehicle could exert in a steady state turn and would only experience loads through brief shock or impulses. Multiple shock or impulse loads across time would contribute to a delay between the replacement battery installation and the fire event. Likelihood of a fire event increases as the installation method degraded from the "correct", to "minor mis-installation", and then to "major mis-installation". Protruding vent caps atop some of the batteries tested aided in restricting battery movement relative to the hold down. An absence of vent caps permitted additional movement. Following several discussions and vehicle inspections with ODI during this investigation, on 01 November 2023, Toyota filed a safety recall (NHTSA 23V-734) of 1,853,568 MY 2013 through MY 2018 Toyota RAV4 vehicles to reduce the risk of a vehicle fire with redesigned battery retention components. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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