2012 Toyota RAV4

11 OCT 12 - I BOUGHT A 2012 RAV4. 24 OCT 12 - I STOPPED AT A STOP SIGN. AS I APPLIED THE BRAKE THE CAR ACCELERATED. I PUSHED THE BRAKE HARD AND THE CAR DECELERATED. A FEW MINUTES LATER I APPROACHED A STOP SIGN AT MY HOUSE. WHEN I APPLIED THE BRAKE THE CAR ACCELERATED. BEFORE I COULD PUSH HARDER ON THE BRAKE THE CAR RAN THE STOP SIGN AND THEN DECELERATED. I CALLED TOYOTA CUSTOMER SERVICE. I EXPLAINED WHAT HAPPENED WITH THE ACCELERATION ISSUES. I TOLD THE REP I LOOKED AT MY FOOT POSITION IN BETWEEN INCIDENTS AND THERE WAS NO WAY I COULD PRESS THE ACCELERATOR AND BRAKE PEDALS TOGETHER. THE REP TOLD ME THERE WAS NO RECALLS ON THIS YEAR RAV4. HE SAID TAKE THE CAR TO THE NEAREST TOYOTA DEALER. I TOOK THE CAR TO TOYOTA AND EXPLAINED EVERYTHING TO THEM. THE SERVICE MAN TOLD ME THAT THE FLOOR MAT BEING CAUGHT UP UNDERNEATH THE BRAKE WAS THE ISSUE. HE TOLD ME THAT THE REP FROM TOYOTA WOULD LOOK AT IT. 5 NOV 12 - TOYOTA CALLED TO SAY THE TOYOTA REP COULDN'T DUPLICATE THE PROBLEM. 6 NOV 12 - I WENT TO TOYOTA TO PICK UP MY CAR. I LEFT THE DEALERSHIP AND STOPPED THE CAR TO WAIT FOR TRAFFIC. AFTER SITTING WITH MY FOOT ON THE BRAKE FOR ABOUT 4-5 SECONDS, THE CAR BEGAN ACCELERATING ON ITS OWN. I FIRMLY PUSHED HARD ON THE BRAKE AND LOOKED AT MY FOOT TO ASSURE MYSELF I WASN'T NEAR THE GAS PEDAL. I VERIFIED THE FLOOR MAT WASN'T ON THE GAS PEDAL. I PLACED THE CAR IN NEUTRAL AS IT WAS REVVING UP AND NOTICED THE TACHOMETER WENT BETWEEN 6500 TO 7000 RPM'S (IN THE RED). WHEN TRAFFIC CLEARED FOR ME TO TURN, I MADE A TURN, THE CAR LUNGED FORWARD AND THE ACCELERATION DECELERATED. I DROVE THE CAR DIRECTLY TO TOYOTA AND EXPLAINED WHAT JUST HAPPENED. 7 NOV 12 I GOT A PHONE CALL FROM TOYOTA CUSTOMER SERVICE CORPORATE TELLING ME THAT I COULD PICK UP THE VEHICLE FROM THE TOYOTA DEALERSHIP. THEY COULD NOT DUPLICATE THE PROBLEM AND THEY SAID THE CAR WAS SAFE TO DRIVE. *TR

ON THREE OCCASIONS DURING 2013, THE CAR ACCELERATED AND JUMPED FORWARD AS THE BRAKE WAS BEING APPLIED TO STOP THE CAR. ON SEPTEMBER 5, 2013 THE ACCELERATION AND MOVEMENT FORWARD WAS MORE PRONOUNCED AND WAS ACCOMPANIED BY A NOTICEABLE SOUND OF THE ENGINE. THIS OCCURRED AS THE BRAKE WAS BEING SLOWLY APPLIED DURING AN APPROACH TO AN INTERSECTION. THERE WAS NO MOVEMENT OR INVOLVEMENT OF THE FLOOR MAT ON THE DRIVER?S SIDE AND NO POSSIBILITY THAT THE DRIVER'S FOOT COULD HAVE HIT THE ACCELERATOR AT THE SAME TIME AS HIS FOOT WAS PLACED ON THE BRAKE. WE REQUESTED THAT THE CAR BE EXAMINED BY THE TOYOTA DEALER IN ORDER TO DETERMINE THE NATURE OF THE DEFECT AND THE CORRECTIVE ACTION NEEDED. THE DEALER REPORTED THAT IT COULD NOT IDENTIFY ANY PROBLEM. *TR

I WAS SLOWLY MANEUVERING INTO A PARKING SPACE WHEN THE CAR REVVED UP, JUMPED OVER THE CONCRETE BARRIER, OVER THE CURB AND SIDEWALK. I WAS HEADED DIRECTLY TOWARD A BUILDING AND A LARGE PLATE GLASS WINDOW. THE BRAKES DID NOT STOP THE CAR, AND FELT SQUISHY WHEN I PUSHED THEM ALL THE WAY TO THE FLOOR. I SWERVED TO THE RIGHT, TURNED OFF THE KEY AND HIT A PARKED CAR IN ORDER TO STOP. I ALSO WANT TO MENTION THAT THE TIRE PRESSURE GAUGE LIGHT WOULD COME ON ANY TIME I WAS DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH. *TR

THE LATEST INCIDENT WAS THE 8TH TIME THIS HAS OCCURRED SINCE PURCHASED NEW IN SEPT. 2012. AFTER HIGHWAY DRIVING APPROACHED A TRAFFIC LIGHT AND WHEN BRAKE APPLIED CAR REVVED UP AND LURCHED FORWARD. SINCE NOTHING STOPS THIS EXCEPT TURNING OFF IGNITION THIS WAS DONE AGAIN AND CAR RESTARTED AND NO FURTHER INCIDENT. CONTACTED DEALERSHIP AND AFTER HAVING CAR THERE FOR 2 DAYS WAS TOLD NO REPLICATION COULD BE MADE. I CONTACTED THE TOYOTA OFFICE IN CALIFORNIA AND AFTER MORE DELAYS HAVE NOT BEEN GIVEN A RENTAL. CAR IS STILL AT DEALERSHIP AND THE SERVICE MANAGER SAID HE IS DOING NOTHING UNTIL HE HEARS FROM CALIFORNIA THAT MAY APPROVE SUPER TECH TO LOOK AT CAR. VERY DISSATISFIED WITH TOYOTA DANGEROUS SITUATION AND THEY ARE IN DENY MODE UNTIL SOMEONE IS SERIOUSLY HURT OR KILLED. WILL NEVER BUY ANOTHER TOYOTA AFTER THIS POOR RUN AROUND SERVICE ON BOTH COASTS. *TR

VEHICLE WAS SLOWING DOWN FROM ORIGINAL SPEED OF 45MPH APPROACHING A TRAFFIC LIGHT. AFTER APPLYING THE BRAKE THE VEHICLE'S ENGINE STARTED TO REV UP AND ACCELERATE WITH FOOT ON THE BRAKE. THE HARDER THE BRAKE PEDAL DEPRESSED THE HIGHER THE RPMS AND FOOT WAS NOT TOUCHING THE GAS PEDAL. AFTER A FEW SECONDS AND BRAKE PRESSED AS HARD AS POSSIBLE THE ENGINE QUIT RUNNING AND THE CAR WAS TOTALLY SHUT OFF AFTER JOLTING FORWARD. AFTER GETTING CAR RESTARTED IT WAS RUNNING ROUGH AT 45 MPH AND SHORT DISTANCE FROM HOME. THIS WAS A FRIDAY NIGHT. CALLED TOYOTA DEALER NEXT MORNING AND MADE APPOINTMENT FOR THEM TO CHECK IT OUT ON TUESDAY JUNE 4. HAD TO USE THE RAV ON SUNDAY JUNE 2 TO PICK UP A PART AT THE HARDWARE. RAN FINE FOR THE 4 MILES OR SO TO THE HARDWARE. UPON STARTING THE CAR, AFTER LEAVING THE HARDWARE, IT REVVED UP TO A VERY HIGH RPM THEN DROPPED BACK TO NORMAL. DRIVE BACK HOME WAS OK. ON THE WAY TO THE TOYOTA DEALER ON JUNE 4 I COULD WATCH RPMS FLUCTUATE IN AN ABNORMAL MANNER AFTER HITTING THE BRAKE FOR A STOP AT TRAFFIC LIGHT. WHILE AT THE DEALER I FILED A CASE WITH TOYOTA. I SAT THERE FOR ABOUT 4 HOURS BEFORE THEY TOLD ME THEY DID NOT FIND ANYTHING. I SAID I WAS NOT GOING TO TAKE THE VEHICLE HOME IF THEY HAD NOT TRIED ANYTHING TO FIX THE PROBLEM. THEY PUT A CALL IN FOR THE LOCAL TOYOTA REP AND THEY ARE WAITING FOR A RESPONSE. *TR

I WAS DRIVING APPROXIMATELY 20 MPH. WHEN TRIED TO STOP AT THE TRAFFIC SIGNAL AND PRESSED THE BRAKE THEN INSTEAD OF STOPPING THE CAR WAS GOING FORWARD. IT ALMOST HIT THE CAR AT FRONT OF ME. THERE WAS A SUDDEN ACCELERATION AND RPM WENT UPTO 9000. I PRESSED THE BRAKE PEDAL MULTIPLE NUMBER OF TIMES THEN THE CAR ENGINE STOPPED. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED AS NORMAL. IT WAS REALLY SCARY. *TR

2012 RAV4, SECOND INCIDENT, 1ST WAS DISMISSED. WAS DRIVING APPROX 20 MPH IN A 35MPH BUSINESS DISTRICT ON 4 LANE STREET. PRESSED BRAKE WITH RIGHT FOOT TO DECELERATE FOR STOP LIGHT & CAR IN FRONT OF ME, CAR SUDDENLY SURGED FORWARD WITH ENGINE REVVING. I DEPRESSED BRAKE FURTHER WITH MORE STRENGTH AND TOOK LEFT FOOT AND PLACE ON TOP OF RIGHT FOOT. HAD THE FEELING THE ACCELERATOR PEDAL WAS MOVING AS WELL BUT WASN'T TOUCHING IT. CAR CONTINUED TO JERK FORWARD, ENGINE REVVING, WITH BRAKES PARTIALLY ENGAGED FOR APPROX. 20 FEET. THEN ENGINE SHUT OFF COMPLETELY AND BRAKES FULLY ENGAGED STOPPING THE CAR. WAS INCHES FROM CAR IN FRONT. RESTARTED CAR AND FINISHED DRIVE HOME. CHECKED CAR MATS BUT STILL IN PLACE ON BRACKETS. HAD CAR TOWED TO TOYOTA DEALERSHIP. THEY FOUND NO UNINTENDED ACCELERATION BUT DID FIND THAT BOTH BRAKE AND ACCELERATOR PEDALS HAD BEEN DEPRESSED. SUGGESTED I MUST HAVE STEPPED ON BOTH ACCIDENTALLY. NOT A CHANCE. WAS WELL AWARE OF FOOT/FEET PLACEMENT. SERVICE MGR SHOWED ME WHAT TO DO "SHOULD THIS HAPPEN AGAIN." EXCUSE ME?! TOLD TO SHIFT INTO NEUTRAL FOR BRAKES TO ENGAGE OR ANOTHER GEAR TO STALL THE ENGINE AND STOP THE CAR. 1 WK LATER, REGIONAL INSPECTOR SPENT DAY W/CAR AND REPORTED NOTHING WRONG. DID SHOW BOTH PEDALS DEPRESSED AT SAME TIME LONG ENOUGH TO TRIP SENSOR BUT NOTHING WAS WRONG. DEALER SUGGESTED I REPORT TO TOYOTA. REPORTED INCIDENT TO TOYOTA CUSTOMER EXPERIENCE CENTER. NOT HAPPY. 2 INCIDENTS, OTHER REPORTS ONLINE, AND IT'S A 2012 THAT WASN'T SUPPOSED TO DO THIS. FEEL LUCKY I DIDN'T REAR END SOMEONE, ESPECIALLY AS THE CAR DIDN'T SLOW VERY MUCH UNTIL IT DIED. SCARED SILLY FOR NEXT TIME. DO NOT WANT MY RAV. AM BEING TOLD CAR IS PERFECTLY SAFE BUT NO ONE AT DEALERSHIP WOULD SIGN STATEMENT SAYING I WAS SAFE AND THIS WOULDN'T HAPPEN AGAIN. HMMM. WANT THEM TO TAKE CAR BACK! PURCHASED NEW IN OCT. 2012 W/LESS THAN 10 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND APPROACHING A STOP SIGNAL WHEN THERE WAS AN ABNORMAL INCREASE IN ACCELERATION. THE ENGINE RPMS INCREASED RAPIDLY. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED AS NORMAL. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 190. THE VIN WAS UNAVAILABLE.