The front windshield on my new 2026 Toyota RAV4 Plug-in Hybrid XSE, which is equipped with a head-up display (HUD) and uses HUD-specific laminated glass, appears to have an optical clarity/distortion issue. The original factory-installed windshield is still on the vehicle and is available for inspection upon request. From the f…
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The front windshield on my new 2026 Toyota RAV4 Plug-in Hybrid XSE, which is equipped with a head-up display (HUD) and uses HUD-specific laminated glass, appears to have an optical clarity/distortion issue. The original factory-installed windshield is still on the vehicle and is available for inspection upon request. From the first day I drove the vehicle, I noticed persistent optical artifacts when looking through the windshield. The issue is most noticeable around high-contrast objects, such as white lane markings against dark pavement, white vehicles with dark trim, signs, and other sharply defined edges. Instead of appearing clean and sharp, these edges can look slightly fuzzy, gritty, pixelated, or surrounded by fine irregular lines. I am concerned that reduced optical clarity in the driver's forward field of view could interfere with clearly distinguishing road markings, signs, vehicles, pedestrians, or other roadway objects, especially under high-contrast or nighttime conditions. No crash or injury has occurred. I reported the issue to the selling Toyota dealer. Dealer personnel stated they could not clearly reproduce what I was seeing, but the dealership nevertheless agreed in writing to replace the windshield at no cost. I have temporarily deferred replacement, so the original windshield remains available for evaluation. I have since found multiple reports from other 2026 Toyota RAV4 owners describing similar windshield waviness, distortion, fuzzy or diagonal line patterns, and reduced clarity. Several reports appear to involve HUD-equipped vehicles, and some owners report similar issues even after OEM windshield replacement. I am requesting that NHTSA review this complaint with similar reports to determine whether there may be a recurring optical-quality issue involving HUD-equipped 2026 RAV4 windshields that could affect driver visibility.
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