2022 Toyota Prius

Extremely loud, ear-piercing noise from speakers when the vehicle is started. Lasts about two to three seconds. My ears have been damaged by it. My young boys cried while in their car seats and said that their ears hurt. Noise occurs randomly. Dealer states that they can't do anything since it is not reproducible. I offered to record the noise when I enter the car. I would have to have my cell phone ready to do this every time I start the car. Dealer said they will not accept recordings or videos. It has to occur in the presence of their technician. I filed a complaint with Toyota corporate. They said it's up to the dealer. No help there. Internet forums are filled with these random high-pitched noises on late model Toyotas: [XXX] module and/or amplifier are the specified culprits in TSBs. However, since my particular year and model is not listed, they will not investigate or do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My husband and I rented a car from Avis on June 19, 2023. THe car they we selected was not available so they picked a prius out of the lot and gave it to us. On the morning of June 20, I was slowly turning into the driveway at [XXX] , my foot on the brake the whole time to slow to a stop so I could park parallel to my realtor's car. My realtor, [XXX] , witnessed the slow speed, as did many of the neighbors, as it was a quiet residential street. I continued to depress the brake but instead of stopping, our rental car, a Toyota Prius, suddenly lurched forward through the garage door! At no time did I lift my foot from the brake from the time I slowed the vehicle to enter the driveway. My husband can attest to this. In fact, he told me he was about to remove his seat belt, as he expected we would come to a stop. THe car ended up crashing through the back wall of the garage causing extensive damage. The air bags did not deploy either. I cannot explain why the vehicle would suddenly accelerate while my foot remained on the brake. I am now being sued by the homeowners insurance company. Fortunately no one was hurt nor killed. I filed a claim initially with avis two days later and asked for a report or dcm download of the brake system. Their ins. co. is named Sedgwick and I have followed up with their reps and no one can tell me if the brakes were checked and what was found. I have never been in a crash in my life and this is extremely upsetting. No one is getting back to me. Can you please help? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Problem is with what Toyota calls the Combination meter of the Instrument Cluster. Problem is that displayed icons are washed out and/or unreadable under conditions of normal sunny skies. (There is no problem during darkness or overcast skies). Specifically, (going from left to right), "Headlight high beam indicator," "Shift position indicators," "Cruise control indicator," and Passenger Air Bag status indicators are washed out or unreadable. The result is that important safety information is denied to the driver. Toyota of Nashua has inspected my concerns and agrees my observations are accurate but further states this situation is the same for all 2022 Priuses and no safety recall or service bulletin has been issued by Toyota.

The contact owns a 2022 Toyota Prius. The contact stated that on two separate occasions while shifted into reverse, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he applied extra pressure and turned off the hybrid power system to stop the vehicle. No warning lights were illuminated. The contact was concerned that the failure could cause an accident or potential injury. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 10,000.

The contact owns a 2022 Toyota Prius. The contact stated that the driver's side front power door lock button failed to illuminate during the night. The dealer was made aware of the failure and informed the contact that the model vehicle was not equipped with illumination for the driver's side front power door lock button. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10.