2016 Toyota Prius

At the beginning of this week, I was checking fluid levels and upon dropping my hood, I watched a crack in the windshield extend up from the base of the windshield. Then, while I was driving, I watched the crack extend and branch into a second crack. Upon further inspection, it appears cracking started under the windshield wiper and arched downward to the base of the windshield and another a new crack extend upward. I am the only person who drives this car. I do not park under a tree or anything that might fall on the windshield. I have not experienced any rocks hitting the windshield recently. I have not driven in the rain in several weeks. The only time the windshield wipers moved recently is when I cleaned my windshield over the weekend and lifted the wipers to reach underneath. Best as I can tell, the crack started due to the windshield wiper being picked up and let back down. This concerns me a great deal considering that is not a great amount of force.

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turned off and restarted to be able to accelerate. If braking or reducing speed, the car will be sluggish, and I have not been able to get the speed over 40 mph. I have taken it to the dealership, but they said they could not recreate the issue, though I do not believe that they followed the directions I gave them to recreate the problem. No warning lights appear when the issue occurs, so they did not have an answer. The first time the incident occurred, I had just had the scheduled maintenance completed two days earlier and they did not find anything in the inspection that needed to be repaired. The first time the incident occurred, I was at a stop light trying to make a right turn. The incident has occurred twice when trying to pull on to the highway and accelerate up to speed.

Overheating light began flashing while driving 5/21/22. Drove to Napa Auto Parts and saw coolant reservoir was empty. Bought anti-freeze and filled reservoir. Upon arrival at destination, reservoir was empty again. Filled it again. Upon the next morning, reservoir was empty again. Took it to an auto-shop which found that the exhaust heat exchanger in my car has failed and is leaking coolant. Please see Applicable technical service bulletin, T-SB 0135-19. While the car is less than 96 months old, it is above 80k miles. I see this issue has been escalated in California, where the warranty is for 96 months and 150k miles. Want to report that the change in miles between states is disappointing. This issue is common and should be handled as a known recall, not just a known issue.

My steering wheel controls, including odometer, cruise control, horn, and airbag light is on. I took it to the dealership and they said it is the spring (clocking) cable in the steering wheel. Looking up a recall there are quite a few years and models where this exact issue has been recalled on Toyotas, but the dealership says my 2016 Toyota Prius is not cover (same exact issue). I submitted a ticket through Toyota customer service but they have done nothing about this safety issue for the 2016 Toyota Prius. I see lots of blogs and complaints because the airbag default warning light stays lit, so I assume airbag is not functional. I found a site that says to put the complaint through here.

Our car has approximately 65K miles on it. THREE of the door lock actuators have failed already. This is terrifying that we might not be able to lock or unlock doors in an emergency particularly with our kids in the back seat. We have had our Prius serviced regularly by an independent well regarded local hybrid car mechanic and they think it is very odd that these have all failed so quickly.

The active grille shutter system failed due to debris. There is a bulletin already that references error code P05A072 - active grille shutter stuck open. The code I got was P059F73 - active shutter grille stuck closed. Not sure why it wasn’t included in the original bulletin when the cause and part are the same. This seems to be a known problem with this vehicle that can lead to engine overheating. Bulletin referenced was T-SB-0319-17.

The contact owned a 2016 Toyota Prius. The contact stated that while switching lanes, the vehicle was rear-ended by another vehicle driving at 30 MPH. The contact's front driver's side seat backrest inadvertently moved backward, which caused her shins to hit the dashboard under the steering wheel during impact. None of the air bags deploy upon impact. The contact later received medical attention at the hospital for injuries to her shins. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Over the course of the last year, I have noticed an increasingly louder clicking noise coming from the front left (driver side) wheel area upon breaking. The noise goes away if I shift into neutral, so I'm nearly positive that this is related to the axle/CV joint. I've also conducted extensive research on this issue and it is a common problem encountered by other Gen4 Prius owners. Toyota even issued a TSB for this issue in December of 2018 (T-SB-0157-18), NHTSA No. 10153229. My car had its powertrain warranty lapse earlier this year, but I know for a fact that this has been covered out of warranty because I've corresponded with other Prius owners who had Toyota cover the repair of this defect/glitch. I am trying to avoid a catastrophic breakdown of my CV joint if I'm driving on the highway and I'd appreciate it if NHTSA would be able to compel Toyota to help with the repair of this issue. I've had no luck dealing with either the dealership, or the corporate office at Toyota. They do not seem to be taking any ownership of this issue nor taking demonstrating any accountability.

Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over night. The crack was not present when I last drove the car last night. Based on some online research for windshield replacement cost, I've learned that Toyota was faced with a class action lawsuit regarding 2016-17 Toyota Prius containing defective windshields; in which these windshields are known to unexpectedly crack while parked or under ordinary driving conditions. Furthermore, my Toyota Prius is equipped with safety features (such as pre-collision system, lane departure alert with steering assist, automatic high beams and full-speed dynamic radar cruise control) that require a front camera to function properly. The cracked windshield now interferes with the camera's visibility, line of sight and perceived orientation, thus causing me to feel unsafe while driving the vehicle. I am filing this compliant because I am now faced with not only an unsafe vehicle to operate, but also the cost to fix a windshield that is known to be defective from Toyota.

I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my OEM leather like steering wheel wrap started to wrinkle. it is now cracking and starting to peel. it hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do worry that if might start causing gripping issues on that side of the steering wheel if the wrap becomes loose.