Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
720–25K
4125–50K
4450–75K
5075–100K
74100–150K
49150K+
330 reports with mileage · 188 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 262 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
37 crash reports7 fire reports16 injury reports
What owners actually said
518 reports
Mileage unknown · Jan 16, 2012
Visibility
STARTING ON/ABOUT 12 OCTOBER 2011, ANY POINT SOURCE OF LIGHT (I.E., TRAFFIC SIGNAL, HEADLIGHT, TAILLIGHT) VIEWED THROUGH THE FRONT WINDSHIELD CREATES AN OPTICAL EFFECT OF MULTIPLE IMAGES, SOMEWHAT LIKE VIEWING THE LIGHT THROUGH A PRISM. THE EFFECT TYPICALLY MANIFESTS AS A QUINTUPLE IMAGE WHEN THE LIGHT IS VIEWED FROM A DISTANCE …
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STARTING ON/ABOUT 12 OCTOBER 2011, ANY POINT SOURCE OF LIGHT (I.E., TRAFFIC SIGNAL, HEADLIGHT, TAILLIGHT) VIEWED THROUGH THE FRONT WINDSHIELD CREATES AN OPTICAL EFFECT OF MULTIPLE IMAGES, SOMEWHAT LIKE VIEWING THE LIGHT THROUGH A PRISM. THE EFFECT TYPICALLY MANIFESTS AS A QUINTUPLE IMAGE WHEN THE LIGHT IS VIEWED FROM A DISTANCE -- TWO FALSE IMAGES EACH ABOVE AND BELOW THE ACTUAL LIGHT. AS THE LIGHT SOURCE IS APPROACHED, THE IMAGES CONVERGE ON THE CENTER (ACTUAL) LIGHT SOURCE, GOING FROM FIVE TO THREE (ONE FALSE ABOVE AND BELOW) TO EVENTUALLY NEARLY ONE IMAGE WHEN AT A STOP LINE. THIS EFFECT HAS BEEN CONTINUOUSLY OCCURRING SINCE OCTOBER 2011, AND IT OCCURS WITH ALL SOURCES OF LIGHT. RED AND YELLOW COLORS ARE THE MOST VISIBLE/PRONOUNCED, BUT IT IS ALSO SEEN WITH GREEN OR OTHER COLORS OF LIGHT. ALTHOUGH THE VEHICLE IS DRIVABLE, THE PRISMATIC EFFECT IS VERY DISTRACTING, ESPECIALLY IN AN URBAN/SUBURBAN ENVIRONMENT WHERE THERE ARE MANY TRAFFIC SIGNALS AND OTHER VEHICLES IN THE AREA. *TR
NHTSA ODI #10443927
15,956 miles · Dec 29, 2011
Engine And Engine CoolingVehicle Speed Control
THE CAR SUDDENLY DECELERATED FROM 65 MILES AN HOUR TO ABOUT 5 MILES PER HOUR WHILE DRIVING ON A HIGHWAY AT NIGHT WITH THE SHOULDER BLOCKED DUE TO ROAD CONSTRUCTION. THIS SAME PROBLEM WAS PRESENT IN THE 2004 PRIUS AND WAS APPARENTLY THE SUBJECT OF NHTSA INVESTIGATION. THERE WAS A RECALL ISSUED ON NOVEMBER 30, 2010 FOR 650,000 UNI…
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THE CAR SUDDENLY DECELERATED FROM 65 MILES AN HOUR TO ABOUT 5 MILES PER HOUR WHILE DRIVING ON A HIGHWAY AT NIGHT WITH THE SHOULDER BLOCKED DUE TO ROAD CONSTRUCTION. THIS SAME PROBLEM WAS PRESENT IN THE 2004 PRIUS AND WAS APPARENTLY THE SUBJECT OF NHTSA INVESTIGATION. THERE WAS A RECALL ISSUED ON NOVEMBER 30, 2010 FOR 650,000 UNITS OF THE 2010 PRIUS. TOYOTA HAS NOT BEEN ABLE TO DETERMINE THE CAUSE OF THIS PROBLEM IN THE EARLIER MODELS AND ADMITS IT DOESN'T KNOW THE CAUSE OF THE PROBLEM IN THE 2011 PRIUS. THIS DEFECT PRESENTS A GREAT DANGER, ESPECIALLY WHEN DRIVING IN HEAVY TRAFFIC AT HIGHWAY SPEEDS. *KB
NHTSA ODI #10441676
5 miles · Dec 28, 2011
Visibility
TL- THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT THE SIDE WINDOWS WOULD BECOME EXTREMELY FOGGY AND THE CONTACT WAS UNABLE TO UTILIZE THE SIDE-VIEW MIRRORS WHEN NEEDED. THE CONTACT WOULD HAVE TO OPEN THE WINDOWS IN AN ATTEMPT TO CLEAR THE WINDOWS BUT TO NO AVAIL. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS A…
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TL- THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT THE SIDE WINDOWS WOULD BECOME EXTREMELY FOGGY AND THE CONTACT WAS UNABLE TO UTILIZE THE SIDE-VIEW MIRRORS WHEN NEEDED. THE CONTACT WOULD HAVE TO OPEN THE WINDOWS IN AN ATTEMPT TO CLEAR THE WINDOWS BUT TO NO AVAIL. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE FAILURE WAS NOT CONSIDERED A SAFETY DEFECT AND THAT THEY WOULD BE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 6,000. KMJ - UPDATED 02/09/12*LJ THE CONSUMER WAS INFORMED IT WAS A DESIGN PROBLEM AND NOTHING COULD BE DONE ABOUT IT. THE CONSUMER ALSO STATED THE LEFT SIDE VIEW MIRROR VIBRATED AT HIGH SPEEDS. THE DEALER FOUND THE MIRROR WAS LOSING ITS HOUSING. UPDATED 02/27/12
NHTSA ODI #10441538
Mileage unknown · Nov 28, 2011
Electrical SystemVisibility
I WAS A FRONT PASSENGER IN A 2011 TOYOTA PRIUS. WE JUST GOT IN THE CAR. MY FRIEND TURNED IT ON. I LOWERED MY WINDOW AND PLACED MY ARM IN AN UPRIGHT POSITION JUST OVER THE WINDOWS LOWER MOLDING. MY FRIEND WENT TO RAISE MY WINDOW BECAUSE HE WANTED THE A/C ON. HE USED HIS AUTO UP FEATURE FROM THE DRIVERS SIDE. BEFORE I COULD REMOVE…
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I WAS A FRONT PASSENGER IN A 2011 TOYOTA PRIUS. WE JUST GOT IN THE CAR. MY FRIEND TURNED IT ON. I LOWERED MY WINDOW AND PLACED MY ARM IN AN UPRIGHT POSITION JUST OVER THE WINDOWS LOWER MOLDING. MY FRIEND WENT TO RAISE MY WINDOW BECAUSE HE WANTED THE A/C ON. HE USED HIS AUTO UP FEATURE FROM THE DRIVERS SIDE. BEFORE I COULD REMOVE MY ARM, THE WINDOW WAS ALREADY MOVING UP. IT STARTED TO SQUEEZE MY ARM IN THE VERTICAL POSITION. I HAD MY THUMB INSIDE THE VEHICLE AND MY FOUR FINGERS OUT SIDE THE WINDOW FROM THE TOP. I COULD NOT RELEASE MY HAND FROM EITHER DIRECTION. MEANWHILE THERE WAS A TREMENDOUS AMOUNT OF PRESSURE FROM THE BOTTOM. SO BAD, I STARTED TO YELL AT MY FRIEND TO LOWER THE WINDOW. HE SAID IT WOULDN'T GO DOWN. I STARTED TO PANIC BECAUSE THE PAIN WAS VERY BAD. I WAS ABOUT TO PUNCH THE WINDOW BUT QUICKLY REACHED ACROSS MY BODY USING MY LEFT HAND. I USED MY PASSENGER SIDE WINDOW CONTROL AND WAS ABLE TO LOWER THE WINDOW. THIS SO-CALLED AUTO-DOWN PINCH PROTECTION DOES NOT ACTIVATE RIGHT AWAY. I FIRMLY BELIEVE IT ACTIVATES ONLY PAST A CERTAIN POINT. ACCORDING TO TOYOTA'S WEBSITE, THIS FEATURE SHOULD APPLY TO ALL POSITIONS BUT IN FACT DOES NOT. THE BACK OF MY ARM WAS SORE FOR DAYS AND DID BRUISE. WE TESTED MY FRIENDS CAR AGAIN ANOTHER DAY AND DISCOVERED THE EXACT SAME THING HAD HAPPENED AGAIN. THIS TIME WE ONLY USED OUR HANDS TO APPLY PRESSURE AT THE VERY BOTTOM INSTEAD OF ONLY AT THE TOP OR IN THE MIDDLE. THIS IS A HUGE CONCERN. TOYOTA WAS EMAILED BUT I HAVEN'T HEARD BACK FROM A REPRESENTATIVE. IN MY OPINION, I SHOULD HAVE RECEIVED AN EMAIL BACK OR A PHONE CALL AT THE LEAST. IT SADDENS ME BECAUSE I TOO AM THE OWNER OF TWO TOYOTAS. WHERE IS THE PRIORITY NOW? *KB
NHTSA ODI #10437623
30 miles · Nov 23, 2011
Visibility
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT IN FOGGY OR RAINY WEATHER CONDITIONS, CONDENSATION WOULD BUILD ON EACH WINDOW, PREVENTING THE CONTACT FROM SEEING THE ROADWAY. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT CLEAR THE WINDOWS. SHE ALSO TRIED OPENING THE WINDOWS TO ALLOW THE CONDENSATION TO EVAPOR…
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TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT IN FOGGY OR RAINY WEATHER CONDITIONS, CONDENSATION WOULD BUILD ON EACH WINDOW, PREVENTING THE CONTACT FROM SEEING THE ROADWAY. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT CLEAR THE WINDOWS. SHE ALSO TRIED OPENING THE WINDOWS TO ALLOW THE CONDENSATION TO EVAPORATE BUT TO NO AVAIL. THE DEALER WAS CONTACTED AND ADVISED THAT REPAIRS COULD NOT BE MADE BECAUSE THE FAILURE WAS CONTRIBUTED TO THE DESIGN AND MANUFACTURING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 31,059. ...UPDATE 01/20/12 *BF UPDATED 01/25/12
NHTSA ODI #10436840
Mileage unknown · Nov 15, 2011
Service Brakes, Hydraulic
WHILE STEPPING FIRMLY ON THE BRAKE AND SHIFTING INTO REVERSE, THE VEHICLE MOVED APPROXIMATELY 18 INCHES BACKWARDS THEN STOPPED SUDDENLY. THIS HAS OCCURRED ON AT LEAST THREE SEPARATE OCCASIONS, ALTHOUGH USUALLY WHEN STARTING THE VEHICLE. THIS TIME I PAID CLOSE ATTENTION TO THE POSITION OF MY FOOT ON THE BRAKE. IT WAS FIRMLY PR…
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WHILE STEPPING FIRMLY ON THE BRAKE AND SHIFTING INTO REVERSE, THE VEHICLE MOVED APPROXIMATELY 18 INCHES BACKWARDS THEN STOPPED SUDDENLY. THIS HAS OCCURRED ON AT LEAST THREE SEPARATE OCCASIONS, ALTHOUGH USUALLY WHEN STARTING THE VEHICLE. THIS TIME I PAID CLOSE ATTENTION TO THE POSITION OF MY FOOT ON THE BRAKE. IT WAS FIRMLY PRESSED, BUT TRAVELED ONLY 1-2 INCHES. AFTER THE VEHICLE STOPPED AND I WAS SATISFIED THAT I HADN'T MADE A MISTAKE I RELEASED THE BRAKE AND REAPPLIED IT. THIS TIME IT TRAVELED THE NORMAL 3-4 INCHES. EACH TIME I HAVE THE CAR SERVICED AT THE DEALER I MENTION THIS TO THE TECHNICIAN. THEY REPLY THAT THEY'VE HEARD OF THAT HAPPENING, BUT OFFER NO SOLUTION. *TR
NHTSA ODI #10435637
49 miles · Nov 12, 2011
Suspension
MY BRAND NEW 2011 PRIUS CLASS FIVE WITH ALLOY WHEEL, MAKE A LOT OF NOISE COMING FROM FRONT LEFT TIRE. TIRE IS BRAND NEW, TRY A TIRE ROTATE, WHEEL IS STILL MAKING NOISE AT 5MPH TO 70. TAKE IT TO DEALER THEY SAY IT NORMAL WHEN I DON'T THINK IT NORMAL. VERY STARING FOR A BRAND NEW CAR TO MAKE THESE NOISE. *TR
NHTSA ODI #10435352
8,106 miles · Oct 30, 2011
Engine And Engine Cooling
UPON STARTING VEHICLE, A VERY LOUD KNOCKING NOISE, ACCOMPANIED BY SHAKING OCCURRED. AT THIS TIME NO FAILURE/WARNING LIGHTS APPEARED ON DASHBOARD. MOVED CAR FORWARD APPROXIMATELY 15 FEET, AND PLACED CAR IN PARK, KNOCKING/SHAKING DID NOT ABATE. TURNED CAR OFF. THE NEXT DAY, THE CAR, UPON STARTING HAD THE SAME LOUD KNOCKING/SHAKING…
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UPON STARTING VEHICLE, A VERY LOUD KNOCKING NOISE, ACCOMPANIED BY SHAKING OCCURRED. AT THIS TIME NO FAILURE/WARNING LIGHTS APPEARED ON DASHBOARD. MOVED CAR FORWARD APPROXIMATELY 15 FEET, AND PLACED CAR IN PARK, KNOCKING/SHAKING DID NOT ABATE. TURNED CAR OFF. THE NEXT DAY, THE CAR, UPON STARTING HAD THE SAME LOUD KNOCKING/SHAKING. IT WAS AUDIBLE FROM SEVERAL FEET AWAY FROM THE CAR. ON THE SECOND TIME, IT WAS ACCOMPANIED BY A WARNING LIGHT TO PUT THE CAR IN PARK. VEHICLE WAS TOWED TO THE DEALERSHIP. *TR
NHTSA ODI #10433593
800 miles · Oct 26, 2011
Power Train
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING 55 MPH WHENM THE VEHICLE UNEXPECTEDLY SHIFTED INTO NEUTRAL AND A WARNING BELL SOUNDED. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT SHE MAY HAVE BEEN INADVERTENTLY …
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TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING 55 MPH WHENM THE VEHICLE UNEXPECTEDLY SHIFTED INTO NEUTRAL AND A WARNING BELL SOUNDED. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT SHE MAY HAVE BEEN INADVERTENTLY PRESSING THE PARKING BUTTON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 800.
NHTSA ODI #10432919
32 miles · Oct 11, 2011
Seats
THE DRIVER'S HEAD SEAT, OF THE PRIUS 2011, POPS UP WHEN DRIVING ON A HIGH WAY ESPECIALLY IF THE ROAD IS A BIT ROUGH. *KB
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
2011 Toyota Prius Problems, Complaints & Recalls | Skip That Year
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