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2011 Toyota Prius

Owner reports · Recalls · Investigations

More warning signs than most Prius years

Owner complaints for the 2011 Toyota Prius are substantially higher than the model-year median of 164.

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When problems were reported

Mileage at the reported incident

330 reports with mileage · 188 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 262 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports7 fire reports16 injury reports

Unknown Or Other complaints

28 reports
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90,100 miles · Dec 8, 2016
Unknown Or Other

ON NOVEMBER 4, DURING A ROUTINE MAINTENANCE APPOINTMENT, IT WAS DISCOVERED THAT OUR PRIUS IS COMPLETELY INVADED WITH MICE, FROM WHERE THE WIND SHEILD MEETS THE DASHBOARD, ALL THE WAY THROUGH THE ENTIRE CAR - BETWEEN THE VISIBLE INTERIOR AND THE METAL FRAME - TO THE REAR HATCH DOOR LATCH. WE LEARNED THAT TOYOTA IS WELL AWARE OF…

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ON NOVEMBER 4, DURING A ROUTINE MAINTENANCE APPOINTMENT, IT WAS DISCOVERED THAT OUR PRIUS IS COMPLETELY INVADED WITH MICE, FROM WHERE THE WIND SHEILD MEETS THE DASHBOARD, ALL THE WAY THROUGH THE ENTIRE CAR - BETWEEN THE VISIBLE INTERIOR AND THE METAL FRAME - TO THE REAR HATCH DOOR LATCH. WE LEARNED THAT TOYOTA IS WELL AWARE OF THIS PROBLEM,​ DUE TO HOW IT IS DESIGNED, WHICH GREATLY ALLOWS FOR RODENTS TO ENTER THE CAR'S CABIN AND TRUNK AREA VIA THE HEATER BOX AND CABIN FILTER AREA. THIS IS A PARTICULAR HEALTH HAZARD....A SIGNIFICANT ONE. TO REMEDY THE ISSUE THE SERVICE DEPARTMENT HA​D​ TO LITERALLY STRIP THE ENTIRE INTERIOR OF THE CAR DOWN TO THE METAL, FROM WINDSHIELD TO TRUNK LATCH. EVERY THING HA​D​ TO BE TAKEN OUT, SEVERAL PARTS REPLACED (INCLUDING THE CARPET WHICH WAS DAMAGED ON THE UNDERSIDE), OR CLEANED AND REINSTALLED. THIS COSTS THOUSANDS OF DOLLARS AND OVER A MONTH OF TIME. I HAVE INVOICES AND STATEMENTS BUT DO NOT KNOW HOW TO CONVEY THOSE TO YOU, BASED ON THE INSTRUCTIONS GIVEN.

NHTSA ODI #10933938

65,000 miles · Dec 5, 2016
Air BagsUnknown Or OtherCrashInjury

GOT HIT ON THE FRONT LEFT SIDE OF VEH. NOT AT FAULT AND I BELIEVE THE OTHER PARTY MIGHT HAVE PROVIDED FALSE PAPERS. BUT THE REASON FOR THE COMPLAINT IS MY AIRBAGS DIDNT DEPLOY??? FRONT BUMPER COVER BUMPER AND RADI. HAD DAMAGES. IN MY NONENEXPERT OPINION ENOUGH TO CAUSE IT TO EEPLOY

NHTSA ODI #10929844

44,000 miles · Sep 21, 2016
Electrical SystemUnknown Or Other

DRIVER SIDE DOOR LOCK FAILED AND SHORTLY THEREAFTER THE FRONT PASSENGER DOOR LOCK ALSO FAILED. WE HAVE OWNED A TOTAL OF FIVE PRIUS VEHICLES SINCE 2007 AND HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE THIS DUAL FAILURE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE AND INFO GATHERED DURING INTERNET RESEARCH IT APPEARS THIS IS …

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DRIVER SIDE DOOR LOCK FAILED AND SHORTLY THEREAFTER THE FRONT PASSENGER DOOR LOCK ALSO FAILED. WE HAVE OWNED A TOTAL OF FIVE PRIUS VEHICLES SINCE 2007 AND HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE THIS DUAL FAILURE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE AND INFO GATHERED DURING INTERNET RESEARCH IT APPEARS THIS IS A WIDESPREAD PROBLEM, MOST LIKELY DUE TO POOR QUALITY OR DEFECTIVE DOOR LOCK ACTUATORS. A GOOGLE SEARCH (TOYOTA PRIUS "DOOR LOCK" FAILURE) RESULTED IN A QUARTER MILLION RESULTS.

NHTSA ODI #10908584

63,000 miles · May 31, 2016
Unknown Or Other

2011 TOYOTA PRIUS 3. ( MOST MODELS 2010-2014) ENGINEERING DESIGN FLAW ALLOWS MICE TO EASILY ACCESS INSIDE OF THE VEHICLE THROUGH AIR SYSTEM. WHEN MICE ARE PRESENT WHILE DRIVING THIS CREATES A DRIVING DISTRACTION THAT CAN LEAD TO AN ACCIDENT OR DEATH. TOYOTA CORP REFUSES TO ACKNOWLEDGE THE PROBLEM, BUT THE DEALERSHIP DOES FIELD C…

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2011 TOYOTA PRIUS 3. ( MOST MODELS 2010-2014) ENGINEERING DESIGN FLAW ALLOWS MICE TO EASILY ACCESS INSIDE OF THE VEHICLE THROUGH AIR SYSTEM. WHEN MICE ARE PRESENT WHILE DRIVING THIS CREATES A DRIVING DISTRACTION THAT CAN LEAD TO AN ACCIDENT OR DEATH. TOYOTA CORP REFUSES TO ACKNOWLEDGE THE PROBLEM, BUT THE DEALERSHIP DOES FIELD COMPLAINTS BUT WILL NOT ACT BECAUSE TOYOTA REFUSES TO ACKNOWLEDGE THE PROBLEM AN ORDER A BULLETIN . I HAVE PHOTOS AND SOLUTION TO ISSUE, HOWEVER SEVERAL OTHERS MAY BE UNAWARE OF THE ISSUE A SIMPLE GOOGLE SEARCH WILL RESULT IN ADDITIONAL FINDINGS. I MYSELF AM A VICTIM OF THE DESIGN FLAW AND NEARLY RESULTED IN A CAR ACCIDENT. WITHOUT BEING DRAMATIC- THIS IS TRULY A ISSUE THAT NEEDS TO BE REVIEWED SERIOUSLY. I CANT PROVIDE MORE DETAILS IF NEEDED. I'M NOT LOOKING TO GAIN MONEY, MEDIA ATTENTION OR ANYTHING ELSE OTHER THAN THERE IS TRULY AN ISSUE AND I WANT OTHERS TO BE SAFE. ITS HEARTBREAKING TO LOOK IN THE REAR VIEW MIRROR TO SEE A 15 MONTH OLD BABY SCREAMING BECAUSE A MOUSE IS RUNNING ACROSS HER BODY AND ANOTHER MOUSE IS RUNNING ACROSS THE BACK SEAT AND THEN THE FLOOR BOARD UNDER YOUR FEET WHILE TRYING TO PULL OVER WITH NO ROAD SHOULDER.

NHTSA ODI #10871597

58,100 miles · May 28, 2016
Unknown Or Other

I WAS DRIVING ON A HIGHWAY IN THE COUNTRY, GO ABOUT THE SPEED LIMIT OF 55 WHEN I HEARD A VERY LOUD SOUND LIKE AN EXPLOSION OR GUNSHOT. I HAD THE COVER TO THE SUNROOF OPEN AND WHEN I LOOKED UP I COULD SEE THAT THE SUNROOF WAS SHATTERED, CRACKLED EVERYWHERE, BUT INTACT. WHEN I PULLED OVER TO LOOK AT IT FROM THE OUTSIDE, I COULD NO…

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I WAS DRIVING ON A HIGHWAY IN THE COUNTRY, GO ABOUT THE SPEED LIMIT OF 55 WHEN I HEARD A VERY LOUD SOUND LIKE AN EXPLOSION OR GUNSHOT. I HAD THE COVER TO THE SUNROOF OPEN AND WHEN I LOOKED UP I COULD SEE THAT THE SUNROOF WAS SHATTERED, CRACKLED EVERYWHERE, BUT INTACT. WHEN I PULLED OVER TO LOOK AT IT FROM THE OUTSIDE, I COULD NOT SEE ANY DEBRIS FROM ANYTHING THAT WOULD HAVE HIT IT.. INSTEAD IT APPEARS TO BOW FROM UNDERNEATH AND THE SIDES HAVE LINEAR CRACKS ALL AROUND. I WAS NOT CLOSE TO ANOTHER VEHICLE WHEN IT HAPPENED EITHER, SO I DO NOT SEE THAT IT COULD HAVE BEEN CAUSED FROM ANYTHING EXTERNALLY. THIS COULD HAVE CAUSED ME TO BE DISTRACTED TO CAUSE AN ACCIDENT OR INJURY IF THE GLASS HAD ENTIRELY FALLEN THROUGH TO THE INSIDE.

NHTSA ODI #10871324

29,000 miles · Aug 26, 2015
Unknown Or Other

LEFT CAR RUNNING THE NIGHT BEFORE. DIDN'T KNOW IT. LOCKED CAR THAT EVENING. BATTERY DEAD NEXT DAY. SHOULDN'T THERE HAVE BEEN A WARNING WHEN I LOCKED CAR, THAT CAR WAS NOT OFF?

NHTSA ODI #10759621

19,000 miles · Feb 18, 2014
Electrical SystemService BrakesUnknown Or Other

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN…

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ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY, AFTER 30 - 60 SECONDS, THE BRAKE FUNCTION RESTORED ITSELF. SINCE DECEMBER THE CAR HAS BEEN AT THE SHOP AT THE TOYOTA DEALERSHIP WHERE WE PURCHASED THE CAR. THE SHOP HAS BEEN UNABLE TO IDENTIFY THE SOURCE OF THE PROBLEM. ADDITIONALLY, THE SHOP INDICATED THEY CONTACTED TOYOTA MECHANICS AND SERVICE SUPPORT STAFF TO HELP IDENTIFY AND FIX THE PROBLEM, BUT TOYOTA CLAIMED THEY NEVER HEARD OF SUCH A PROBLEM OR ANYTHING LIKE IT. MOREOVER, TOYOTA REFUSES TO MAKE ANY REPAIRS OR CHANGE ANY PARTS (EVEN THOUGH THE CAR IS STILL UNDER WARRANTY). YET, THIS PAST WEDNESDAY (FEBRUARY 12, 2014), TOYOTA ANNOUNCED A RECALL ON RAV4'S AND OTHER MODELS FOR A SOFTWARE PROBLEM THAT CAUSES THE ANTI-BRAKES TO INTERMITTENTLY TURN OFF. THIS IS PARTICULARLY TROUBLING, GIVEN TOYOTA'S CLAIM THAT THEY NEVER HEARD OF ANYTHING LIKE THIS AND DID NOT KNOW WHAT TO FIX. FURTHER, TOYOTA ANNOUNCED A RECALL ON THE PRIUS ITSELF, FOR A SOFTWARE PROBLEM THAT MIGHT CAUSE THE CAR TO TURN OFF COMPLETELY WHILE DRIVING. CLEARLY, TOYOTA HAS A PROBLEM WITH ITS SOFTWARE IN A NUMBER OF VEHICLES. AT THIS POINT, ALL I HAVE RECEIVED IS CORPORATE DOUBLE TALK, AND I URGE THE NHTSA TO PURSUE THIS MATTER AS VIGOROUSLY AS POSSIBLE. *TR

NHTSA ODI #10564732

Mileage unknown · Mar 24, 2011
Unknown Or OtherVisibility

REAR VISIBILITY SERIOUSLY HAMPERED BECAUSE NO CAMERA INSTALLED IN VEHICLE. TOYOTA MOTOR CAR COMPANY KNOWS FROM EXPERIENCE THE SERIOUS SAFETY & FINANCIAL CONSEQUENCES OF NOT ADDRESSING A SAFETY ISSUE & A CAMERA PROVIDING THE DRIVER REAR VISIBILITY COULD DRAMATICALLY SAVE THE LIFE OF PERSON(CHILD) AT REAR OF VEHICLE. IT IS TO BE…

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REAR VISIBILITY SERIOUSLY HAMPERED BECAUSE NO CAMERA INSTALLED IN VEHICLE. TOYOTA MOTOR CAR COMPANY KNOWS FROM EXPERIENCE THE SERIOUS SAFETY & FINANCIAL CONSEQUENCES OF NOT ADDRESSING A SAFETY ISSUE & A CAMERA PROVIDING THE DRIVER REAR VISIBILITY COULD DRAMATICALLY SAVE THE LIFE OF PERSON(CHILD) AT REAR OF VEHICLE. IT IS TO BE NOTED TOYOTA INSTALLED CAMERA IN THE PRIUS ONLY WHEN NAVIGATION SYS. IS PURCHASED.

NHTSA ODI #10393328

Official recalls

6

18V684000 · Hybrid Propulsion System

Oct 4, 2018

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence & remedy

Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

16V487000 · Air Bags:side/window

Jun 30, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Consequence & remedy

Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

16V396000 · Seats:front Assembly:seat Heater/cooler

Jun 2, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Consequence & remedy

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

14V743000 · Seats:front Assembly:seat Heater/cooler

Nov 19, 2014

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Consequence & remedy

Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

14V053000 · Electrical System:software; Hybrid Propulsion System: Inverter

Feb 12, 2014

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Consequence & remedy

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Additional source detail variants (2)

Hybrid Propulsion System: Inverter

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Electrical System:software

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP23005 · Brake Actuator Valve Wear

Opened Nov 22, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

Additional source detail variants (2)

Service Brakes, Hydraulic:foundation Components

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

Service Brakes, Hydraulic:power Assist

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP19004 · Brake Actuator Valve Wear

Opened Sep 30, 2019 · Closed Jan 21, 2021

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.