NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
262 reportsClear category filterMileage unknown · Aug 10, 2015
Service Brakes
THE VEHICLE WAS PARKED IN A TYPICAL SUPERMARKET PARKING LOT DURING A NORMAL SUNNY DAY. THE VEHICLE STARTS NORMALLY AS THE BRAKES ARE DEPRESSED. AFTER PUTTING THE CAR IN REVERSE, THE BRAKE PEDAL PUSHED BACK AS THE VEHICLE STARTS TO BACK UP. THE BRAKE FELT VERY STIFF AND WOULD NOT DEPRESS UNTIL THE FOOT IS LIFTED AND RE-STEPPED…
Read full complaint
THE VEHICLE WAS PARKED IN A TYPICAL SUPERMARKET PARKING LOT DURING A NORMAL SUNNY DAY. THE VEHICLE STARTS NORMALLY AS THE BRAKES ARE DEPRESSED. AFTER PUTTING THE CAR IN REVERSE, THE BRAKE PEDAL PUSHED BACK AS THE VEHICLE STARTS TO BACK UP. THE BRAKE FELT VERY STIFF AND WOULD NOT DEPRESS UNTIL THE FOOT IS LIFTED AND RE-STEPPED ON IT. IT HAS HAPPENED ABOUT A DOZEN TIMES IN THE LAST 3.5 YEARS, NO SPECIFIC PLACE OR TIME. WAS NOT ABLE TO BE DUPLICATED AT THE DEALERSHIPS. THE DEALER SAID IT'S SAFETY FEATURE WHEN YOU STEP ON THE BRAKES TOO HARD, IT LOCKS UP AS IN A HAND BRAKE. HOWEVER, THE LOCKUP I EXPERIENCED IS DIFFERENT AND ONLY HAPPENS OCCASIONALLY DURING REVERSE WHERE THE BRAKES IS NOT STOPPING THE CAR FROM MOVING. SEEMS TO OCCUR MORE OFTEN ON SLOPED SURFACES THAN FLAT, BUT CANNOT DUPLICATE AS IT HAPPENS RANDOMLY, USUALLY WITH MULTIPLE PASSENGERS IN THE CAR. THIS CAN BE A REAL SAFETY HAZARD IF SOME ONE IS BEHIND THE VEHICLE.
NHTSA ODI #10747550
105,234 miles · Jul 16, 2015
Air BagsElectrical SystemService BrakesCrash
MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.
NHTSA ODI #10734475
2,500 miles · May 29, 2015
Service Brakes
THIS HAS HAPPENED MULTIPLE TIMES SINCE I PURCHASED THIS VEHICLE. THE FIRST TIME THIS HAPPENED WAS AT 2,500 MILES. WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. IT HIS HAPPENS REGARDLESS OF THE SPEED. I COULD BE TRAVE…
Read full complaint
THIS HAS HAPPENED MULTIPLE TIMES SINCE I PURCHASED THIS VEHICLE. THE FIRST TIME THIS HAPPENED WAS AT 2,500 MILES. WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. IT HIS HAPPENS REGARDLESS OF THE SPEED. I COULD BE TRAVELING AT 15 OR 50 MPH AND THE BRAKES WILL FAIL AND LURCH FORWARD. I PURCHASED THE PRIUS NEW IN 2011 AND HAVE TOLD THE SERVICE FOLKS AT TOYOTA ABOUT THE PROBLEM AND THEY LOOK AT THE VEHICLE AND ARE NOT ABLE TO FIND A REASON FOR THIS BRAKE FAILURE. THIS IS DANGEROUS. I HAVE TO MAKE SURE I START BRAKING A GOOD DISTANCE FROM A CAR IN FRONT OF ME AS I AM AFRAID THIS DEFECT WILL CAUSE AN ACCIDENT. IF I HAVE TO BRAKE SUDDENLY AND AM DRIVING OVER ANY ROAD THAT IS NOT SMOOTH MY BRAKES FAIL AND LURCH FORWARD. HOW MANY PEOPLE NEED TO GET INJURED OR DIE BEFORE TOYOTA FIXES THIS DEFECT?
NHTSA ODI #10722368
41,000 miles · May 29, 2015
Service Brakes
WE HAVE BEEN EXPERIENCING BRAKING ABNORMALITIES FOR 1-2 MONTHS, AND WHEN OUR BRAKE MALFUNCTION LIGHT CAME ON WE HAD IT CHECKED OUT. INITIALLY, ABOUT 1 MONTH AGO, THE TOYOTA DEALER'S SERVICE DEPT. COULD NOT DETECT AN ISSUE, SO SIMPLY RESET THE COMPUTER. BUT, AGAIN, THE MALFUNCTION LIGHT RETURNED AND AGAIN, WE RETURNED THE CAR TO …
Read full complaint
WE HAVE BEEN EXPERIENCING BRAKING ABNORMALITIES FOR 1-2 MONTHS, AND WHEN OUR BRAKE MALFUNCTION LIGHT CAME ON WE HAD IT CHECKED OUT. INITIALLY, ABOUT 1 MONTH AGO, THE TOYOTA DEALER'S SERVICE DEPT. COULD NOT DETECT AN ISSUE, SO SIMPLY RESET THE COMPUTER. BUT, AGAIN, THE MALFUNCTION LIGHT RETURNED AND AGAIN, WE RETURNED THE CAR TO THE SERVICE DEPT. ON THIS OCCASION, THEY TOLD US THAT NITROGEN GAS HAS LEAKED FROM THE ACCUMULATOR INTO THE BRAKING SYSTEM. RESEARCH INDICATES THAT THIS IS A SIMILAR PROBLEM EXPERIENCED BY 2010 PRIUS OWNERS. WE WOULD LOVE FOR TOYOTA TO FIX THIS ISSUE RATHER THAN US COVER THE $5000 FOR BRAKE SYSTEM REPLACEMENT.
NHTSA ODI #10722312
1,500 miles · Nov 18, 2014
Service Brakes
WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. I PURCHASED THE PRIUS NEW IN 2011 AND HAVE TOLD THE SERVICE FOLKS AT TOYOTA ABOUT THE PROBLEM AND THEY ALWAYS TELL ME IT?S NORMAL FOR A PRIUS WITHOUT NOTING ANYTHING IN …
Read full complaint
WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. I PURCHASED THE PRIUS NEW IN 2011 AND HAVE TOLD THE SERVICE FOLKS AT TOYOTA ABOUT THE PROBLEM AND THEY ALWAYS TELL ME IT?S NORMAL FOR A PRIUS WITHOUT NOTING ANYTHING IN MY FILE. I AM HERE TO TELL YOU THAT THE PRIUS BRAKE DESIGN IS FAULTY AND THE NHTSA SHOULD BE INVESTIGATING! *TR
NHTSA ODI #10658834
32,000 miles · Sep 19, 2014
Service BrakesStructureCrash
THE PRIUS FAILED TO STOP WHEN BRAKES WERE APPLIED; INSTEAD THE CAR DID A LURCH WHEN THE BRAKES WERE APPLIED AND THEN ACCELERATED FORWARD CAUSING A 4 CAR COLLISION; LUCKILY NO ONE WAS INJURED. MADE TOYOTA AWARE OF THE PROBLEM, WHEN THEY INVESTIGATED THEY OF COURSE FOUND NOTHING WRONG WITH THE VEHICLE'S BRAKE SYSTEM. *TR
NHTSA ODI #10637465
87,800 miles · Sep 17, 2014
Service Brakes
THE ABS BRAKING SYSTEM IN THIS CAR IS OVERLY SENSITIVE. THIS DOES NOT HAPPEN OFTEN, BUT IT HAS HAPPENED ENOUGH OVER THE PAST THREE YEARS THAT I CAN CLEARLY PREDICT WHEN IT WILL HAPPEN AGAIN. IF YOU ARE SLOWING DOWN MODERATELY SAY FOR A TRAFFIC LIGHT, ON A DRY ROAD, BUT ONE THAT IS IN NEED OF REPAVING (NO POT HOLES, BUT JUST A…
Read full complaint
THE ABS BRAKING SYSTEM IN THIS CAR IS OVERLY SENSITIVE. THIS DOES NOT HAPPEN OFTEN, BUT IT HAS HAPPENED ENOUGH OVER THE PAST THREE YEARS THAT I CAN CLEARLY PREDICT WHEN IT WILL HAPPEN AGAIN. IF YOU ARE SLOWING DOWN MODERATELY SAY FOR A TRAFFIC LIGHT, ON A DRY ROAD, BUT ONE THAT IS IN NEED OF REPAVING (NO POT HOLES, BUT JUST A ROUGH SURFACE), AND IF YOU ARE ON A ROAD THAT IS GOING SLIGHTLY DOWNHILL, THE ABS BRAKING SYSTEM KICKS IN WITHOUT A NEED. THIS CAUSES YOUR FOOT TO SINK BRIEFLY TO THE FLOOR (ON THE BRAKE PEDAL) AND GIVE THE FEELING OF A LOSS OF BRAKING FOR A FEW SECONDS. THE BRAKE PADS ARE FINE (EVEN WITH SUCH HIGH MILEAGE, I STILL HAVE OVER 70% OF THE ORIGINAL BRAKE PADS LEFT). I HAVE BROUGHT THIS TO THE ATTENTION OF MY TOYOTA DEALER, WHO SAYS EVERYTHING IS FINE. THE SCENARIO DESCRIBED ABOVE MIGHT ONLY HAPPEN ONCE EVERY FEW WEEKS, BUT BOTH MY WIFE AND I HAVE HAD THIS HAPPEN NUMEROUS TIMES. I BELIEVE IT IS A SOFTWARE ISSUE, PERHAPS RELATED TO OVERLY SENSITIVE SENSORS, PERHAPS IN THE REAR OF THE CAR. *TR
NHTSA ODI #10637080
31,000 miles · Aug 31, 2014
Service Brakes
WHEN I APPLIED THE BRAKES WHILE GOING OVER A POTHOLE OR CURB, THE VEHICLE LURCHED FORWARD. THIS HAS HAPPENED TWICE SO FAR AND I'VE ONLY OWNED THE CAR FOR A FEW MONTHS. *TR
NHTSA ODI #10629738
36,121 miles · Jun 25, 2014
Service Brakes
NUMEROUS TIMES WHEN TRYING TO STOP, THE VEHICLE WOULD LOSS CONTROL OF THE BRAKING WHEN GOING OVER EVEN THE SMALLEST OF BUMPS. A FEW TIMES EVEN THE TRACTION CONTROL LIGHT WOULD LUMINATE WHEN THIS HAPPENED. IT ALSO APPEARED THAT THE VEHICLE WOULD ACCELERATE JUST SLIGHTLY DURING THIS BRAKING RATHER THAN SLOWING DOWN. THE BEST WAY T…
Read full complaint
NUMEROUS TIMES WHEN TRYING TO STOP, THE VEHICLE WOULD LOSS CONTROL OF THE BRAKING WHEN GOING OVER EVEN THE SMALLEST OF BUMPS. A FEW TIMES EVEN THE TRACTION CONTROL LIGHT WOULD LUMINATE WHEN THIS HAPPENED. IT ALSO APPEARED THAT THE VEHICLE WOULD ACCELERATE JUST SLIGHTLY DURING THIS BRAKING RATHER THAN SLOWING DOWN. THE BEST WAY TO DESCRIBE HOW THE VEHICLE FELT, IS AS IF IT WAS "HYDROPLANING", THERE WAS NOT CONTROL OVER THE STEERING OR BRAKING. THIS HAPPENS EVERY TIME THE VEHICLE GOES OVER ANY TYPE OF BUMPS, OR POTHOLES. I HAVE CHILDREN AND THIS IS DEFINITELY A CONCERN. I HAVE BEEN TOLD THIS IS "NORMAL", HOWEVER I FEAR IT IS DEFINITELY A SAFETY CONCERN. *TR
NHTSA ODI #10605972
29,100 miles · Jun 16, 2014
Service BrakesStructureCrash
WHILE PULLING INTO A PARKING SLOT IN A PARKING LOT, WHICH WAS ON A SLOPE, I APPLIED THE FOOT BRAKE WITHOUT ANY RESPONSE WHATSOEVER. THE VEHICLE GAINED ENOUGH SPEED TO JUMP THE SMALL STOP-CURB AND HIT A CONCRETE WALL NEXT TO IT. THE DAMAGE TO THE FRONT OF THE CAR WAS JUST OVER $4000. I THOUGHT I HAD MISSED THE PEDAL. ON JUNE …
Read full complaint
WHILE PULLING INTO A PARKING SLOT IN A PARKING LOT, WHICH WAS ON A SLOPE, I APPLIED THE FOOT BRAKE WITHOUT ANY RESPONSE WHATSOEVER. THE VEHICLE GAINED ENOUGH SPEED TO JUMP THE SMALL STOP-CURB AND HIT A CONCRETE WALL NEXT TO IT. THE DAMAGE TO THE FRONT OF THE CAR WAS JUST OVER $4000. I THOUGHT I HAD MISSED THE PEDAL. ON JUNE 12TH AND 15TH, I HAD TWO MORE INCIDENTS OF THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR WHILE EITHER AT SLOW SPEED OR STOPPED. MY DEALER SAYS IT WAS A PROBLEM ON THE 2010, BUT HE HAS NOT SEEN IT ON A 2011. MY WIFE NOW REFUSES TO DRIVE THE CAR. *TR
NHTSA ODI #10598545
Official recalls
6Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
Illustration