Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports0 injury reports
What owners actually said
6 reports
Mileage unknown · Mar 8, 2019
Unknown Or Other
TOYOTA DEALER IN BUENA PARK ( AUTO NATION) INFORMED ME THAT MY TOYOTA VEHICLE REQUIRES REPAIR SERVICE AS PART OF A MANUFACTURE'S RECALL ( NHTSA RECALL NO 18V-684) AND AUTO NATION WILL PERFORM ANY REPAIRS SUBJECT TO RECALL NOTICE AT NO CHARGE AS PER ATTACHED COPY HERE, THIS MANUFACTURE'S RECALL NOTICE INDICATED THAT IF THE VE…
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TOYOTA DEALER IN BUENA PARK ( AUTO NATION) INFORMED ME THAT MY TOYOTA VEHICLE REQUIRES REPAIR SERVICE AS PART OF A MANUFACTURE'S RECALL ( NHTSA RECALL NO 18V-684) AND AUTO NATION WILL PERFORM ANY REPAIRS SUBJECT TO RECALL NOTICE AT NO CHARGE AS PER ATTACHED COPY HERE, THIS MANUFACTURE'S RECALL NOTICE INDICATED THAT IF THE VEHICLE HAS EXPERIENCED AN INVERT FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS RELATED TO THIS CONDITION,THE INVERTER ASSEMBLY WILL BE REPAIRED OR REPLACE FREE OF CHARGE. ON FEBRUARY 26, 2019, I WENT TO AUTO NATION AND EXPLAINED THAT THE ANOTHER TOYOTA DEALER REPLACED INVERTER AND ENGINE COOLANT ON THIS HYBRID VEHICLEON NOVEMBER 15, 2015 AND THIS VEHICLE EXPERIENCED SAME PROBLEM. ALSO, I ASKED TO PERFORM REPAIRS OR REPLACEMENT OF THE INVERTER. THE FEB 27, 2019 EMAIL FROM AUTO NATION MENTIONED THAT THEY DID NOT APPROVE REPAIR DUE TO HIGH MILEAGE AND THE AUTO NATION INVOICE #683196 DATED FEB.28, 2019 INDICATED THAT DEALER IS NOT AUTHORIZED TO PERFORM RECALL REPAIRS. I ATTACHED COPY OF EMAIL AND INVOICE. I BELIEVE THAT THE RECALL REPAIRS SHOULD BE DONE FOR THE SAFETY WITHOUT ANY DISCRIMINATION SUCH AS MY AGE AND RACE. I WILL DERIVE THE CAR AFTER RECEIPT OF TOYOTA CONFIRMATION THAT THIS VEHICLE IS SAFE. PLEASE LET ME KNOW YOUR INSTRUCTION.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS PLUG-IN HYBRID. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT RELEASED THE ACCELERATOR PEDAL TO SWITCH THE VEHICLE INTO DRIVE. SUDDENLY, THE VEHICLE ACCELERATED BACKWARDS AND DROVE INTO A NEIGHBOR'S YARD. THE VEHICLE SPUN OUT OF CONTROL EVEN WITH THE CONTACT STANDING ON THE BRAKE PEDAL…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS PLUG-IN HYBRID. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT RELEASED THE ACCELERATOR PEDAL TO SWITCH THE VEHICLE INTO DRIVE. SUDDENLY, THE VEHICLE ACCELERATED BACKWARDS AND DROVE INTO A NEIGHBOR'S YARD. THE VEHICLE SPUN OUT OF CONTROL EVEN WITH THE CONTACT STANDING ON THE BRAKE PEDAL. AS A RESULT, THE VEHICLE STRUCK THE CORNER OF A NEIGHBOR'S HOUSE AND FINALLY CAME TO A STOP. THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE TWICE. THE VEHICLE WAS TOWED TO A TOW LOT UNTIL THE INSURANCE COMPANY PROVIDED FURTHER INSTRUCTIONS. THE CONTACT CALLED THE DEALER (CUMBERLAND TOYOTA, 1540 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 272-3719) PRIOR TO THE CRASH ABOUT A POSSIBLE RECALL AND WAS INFORMED THAT THEY COULD NOT ASSIST UNTIL SHE RECEIVED A RECALL LETTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER HAD NOT BEEN CALLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM), BUT THE CONTACT WAS NOT SURE IF IT WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #11145306
Mileage unknown · Feb 13, 2018
Electrical SystemCrash
THIS RECALL NO LONGER APPEARS ON YOUR WEBSITE: 2010-2014 PRIUS RECALL HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/02/TOYOTA-RECALLS-1-9-MILLION-PRIUS-HYBRIDS-FOR-SHUTDOWN-RISK/INDEX.HTM
NHTSA ODI #11072726
119,000 miles · Sep 20, 2017
Service Brakes
THE BRAKE SYSTEM ABS NOT WORKS. THE CAR WAS IN MOTION ON THE STREET WHEN THE SYSTEM ABS STOPPED WORKING AND THE WARNING LIGHTS IN DASHBOARD. THE BRAKE PEDAL IS LOWERED UNEXPECTEDLY AND THE CAR CONTINUES NON-STOP UNTIL THE PEDAL IS REPEATEDLY DEPRESSED AGAIN. DIAGNOSTIC IN DEALER TOYOTA , KENDALL TOYOTA (10943 SOUTH DIXIE …
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THE BRAKE SYSTEM ABS NOT WORKS. THE CAR WAS IN MOTION ON THE STREET WHEN THE SYSTEM ABS STOPPED WORKING AND THE WARNING LIGHTS IN DASHBOARD. THE BRAKE PEDAL IS LOWERED UNEXPECTEDLY AND THE CAR CONTINUES NON-STOP UNTIL THE PEDAL IS REPEATEDLY DEPRESSED AGAIN. DIAGNOSTIC IN DEALER TOYOTA , KENDALL TOYOTA (10943 SOUTH DIXIE HIGHWAY MIAMI, FLORIDA 33156), SYSTEM ABS/VSC/TRAC NOT WORKING, (CODE C1391: ABNORMAL LEAK IN ACCUMULATOR). DATE SEPTEMBER 20 THE 2017. WARNING: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. DEALER COST REPAIR , CHANGE NEW CYLINDER ASSY B (PART N 47080-47140), PUMP ASSY, BRAKE (PART N 47070-47060) AND 6.5 HRS. LABOR; $ 4,429.65.- RECALL SUBJECT: SERVICE BRAKES REPORT RECEIPT DATE: 06-05-2013 NHTSA CAMPAIGN: 13V235000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 PRIUS VEHICLES MANUFACTURED MARCH 31, 2009, THROUGH OCTOBER 9, 2009; AND MODEL YEAR 2010 LEXUS HS250H VEHICLES MANUFACTURED JUNE 19, 2009, THROUGH OCTOBER 9, 2009. NITROGEN GAS FROM A COMPONENT OF THE BRAKE BOOSTER PUMP ASSEMBLY COULD LEAK INTO THE BRAKE FLUID. CONSEQUENCE: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. REMEDY: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AFFECTED BRAKE BOOSTER PUMP ASSEMBLIES. THE RECALL BEGAN ON AUGUST 7, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
NHTSA ODI #11024742
Mileage unknown · Jul 5, 2017
Service Brakes
I WANT TO CHANGE IT BY COMPANY
NHTSA ODI #11003206
110,000 miles · Jan 3, 2017
Engine
EXCESSIVE OIL CONSUMPTION (MORE THEN A QUART EVERY 800 MILES)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
1
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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