2013 Toyota Prius C

The contact owns a 2013 Toyota Prius C. The contact stated that while his wife was attempting to cold-start the vehicle, the vehicle failed to start. The contact stated that on several occasions the vehicle was started; however, the instrument cluster and other electrical devices failed to operate as needed. The contact replaced the auxiliary battery. The vehicle was repaired, but the failure reoccurred, and the vehicle needed to be jump-started. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

The contact owns a 2013 Toyota Prius C. The contact stated that while driving at 25 MPH, the vehicle stalled and failed to restart. The contact stated that he and his wife were in the vehicle during the failure, and the vehicle was almost crashed into. The contact stated that he and his wife were left stranded in oncoming traffic. The vehicle was towed to the dealer, where it was diagnosed that there was a computer failure and that the inverter converter assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,421.

The contact owns a 2013 Toyota Prius C. The contact stated that while driving at an undisclosed speed, the check Hybrid Propulsion System warning light illuminated, and the vehicle the stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the inverter module needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System) and 18V684000 (Hybrid Propulsion System). The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 104,000.

The contact owns a 2013 Toyota Prius C. The contact stated that while driving at slow speeds, the vehicle stalled as a system failure warning message appeared on the instrument panel. The vehicle inadvertently turned. The vehicle was restarted but shifted into limp mode with the message displayed. The contact was able to restart the vehicle and then drove the vehicle to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System) and 14V053000 (Hybrid Propulsion System, Electrical System) which she linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 66,000.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED, THE STEERING WHEEL SEIZED, AND THE BRAKES HESITATED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); HOWEVER, THE YEAR, MAKE, AND MODEL WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 1/15/16 *CN UPDATED 11/30/2017*JS