I am writing to express a complaint regarding the issues I have experienced with the brake system of my Toyota Prius C, 2012 model. For the past several months, I have noticed that the brakes exhibit strange noises, soft pedal sensation, reduced braking efficiency, were driving and the ABS, traction, brake, and that other light …
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I am writing to express a complaint regarding the issues I have experienced with the brake system of my Toyota Prius C, 2012 model. For the past several months, I have noticed that the brakes exhibit strange noises, soft pedal sensation, reduced braking efficiency, were driving and the ABS, traction, brake, and that other light turned on and the brakes became slow these issues have been observed on multiple occasions and pose a safety risk to myself, other drivers, and pedestrians. I have taken the vehicle for inspection, but the problems persist or have not been definitively resolved. I believe these faults may be related to defects in the braking system, and therefore I request a thorough inspection and necessary repairs at no cost, considering that the manufacturer could be responsible for manufacturing defects.
NHTSA ODI #11664280
Mileage unknown · Oct 25, 2022
Electrical SystemEngine
I was driving on the expressway and experienced a sudden loss of power. The internal combustion engine suddenly stopped and did not deliver any power to the wheels. I immediately received a message on the system that said 'Check Hybrid System Stop Vehicle in a Safe Place'. The electric motor still continued to provide some power…
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I was driving on the expressway and experienced a sudden loss of power. The internal combustion engine suddenly stopped and did not deliver any power to the wheels. I immediately received a message on the system that said 'Check Hybrid System Stop Vehicle in a Safe Place'. The electric motor still continued to provide some power with the available battery charge. I was able to make it to the shoulder of the road but it was challenging to get to the shoulder with no power or warning and high speed traffic. My wife and I were in the vehicle. The vehicle had no engine or error codes until the failure on the expressway. The vehicle has the code P0A1A and P0A94. This is consistent with the error codes in the NHTSA 19V491000 recall and Toyota Safety Recalls E0E and F0R.
NHTSA ODI #11490716
93,000 miles · Nov 26, 2018
Engine
ROUGH START AT COLD START WHEN CAR IS LEFT FOR MORE THAN 12 HOURS. INTERMITTENT PROBLEM CANNOT BE DETERMINED AT DEALER DUE TO INFREQUENCY OF ISSUE, BUT HAPPENS MULTIPLE TIMES A MONTH. TOYOTA WAS UNABLE TO HELP ME AND SAYS THIS IS UNRELATED TO THE EXACT SAME ISSUE PLAGUING 2010-2013 PRIUS AND PRIUS V MODELS, EVEN THOUGH SYMPTOMS …
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ROUGH START AT COLD START WHEN CAR IS LEFT FOR MORE THAN 12 HOURS. INTERMITTENT PROBLEM CANNOT BE DETERMINED AT DEALER DUE TO INFREQUENCY OF ISSUE, BUT HAPPENS MULTIPLE TIMES A MONTH. TOYOTA WAS UNABLE TO HELP ME AND SAYS THIS IS UNRELATED TO THE EXACT SAME ISSUE PLAGUING 2010-2013 PRIUS AND PRIUS V MODELS, EVEN THOUGH SYMPTOMS ARE EXACTLY THE SAME.
NHTSA ODI #11153679
88,000 miles · Apr 11, 2018
EngineFuel/propulsion System
PROBLEM WITH THE FUEL BLADDER CAUSING THE GAUGE TO READ INCORRECTLY. THE GAUGE GETS STUCK AT A QUARTER TANK AND BEFORE YOU KNOW IT, YOU'RE OUT OF GAS. ONCE THIS HAPPENED, IT CAUSED THE HYBRID SYSTEM TO FAIL AND LOCKED THE CAR UP EVEN AFTER PUTTING GAS IN IT. HAS TO DO A MASTER RESET OF THE ENTIRE CAR TO GET IT TO START AGAIN.
NHTSA ODI #11084607
5,240 miles · Jul 15, 2013
Electrical SystemEngine
MY 2012 TOYOTA PRIUS C FOUR MODEL (PURCHASED NEW IN AUGUST, 2012) WITH APPROXIMATELY 5,200 ORIGINAL MILES EXPERIENCED A LOSS OF POWER AND TOTAL FAILURE (ENGINE STALLED RIGHT AFTER THE HYBRID MOTOR WARNING LIGHT APPEARED) OF THE 2012 TOYOTA PRIUS C HYBRID INVERTER ENGINE DUE TO AN ELECTRICAL PANEL DEFECT WHILE EXITING I 495 IN A…
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MY 2012 TOYOTA PRIUS C FOUR MODEL (PURCHASED NEW IN AUGUST, 2012) WITH APPROXIMATELY 5,200 ORIGINAL MILES EXPERIENCED A LOSS OF POWER AND TOTAL FAILURE (ENGINE STALLED RIGHT AFTER THE HYBRID MOTOR WARNING LIGHT APPEARED) OF THE 2012 TOYOTA PRIUS C HYBRID INVERTER ENGINE DUE TO AN ELECTRICAL PANEL DEFECT WHILE EXITING I 495 IN ALEXANDRIA, VIRGINIA ON THE LATE EVENING OF JULY 6, 2013. TOYOTA CORPORATE (1-800-331-4331) OPENED CASE FILE # 1307101143 AND OUR LOCAL TOYOTA DEALERSHIP IN ALEXANDRIA, VA. WAS VERY HELPFUL AND PROACTIVE IN REPLACING THE ENTIRE HYBRID INVERTER MOTOR COMPONENT ON THE 2012 PRIUS C UNDER FACTORY WARRANTY AND AT NO CHARGE TO ME AS THE ORIGINAL OWNER OF THE VEHICLE. TOYOTA CORPORATE ALSO ADVISED ME THAT THEY ARE UNAWARE OF ANY RECALLS OR OTHER REPORTED PROBLEMS WITH THE 2012 TOYOTA PRIUS C HYBRID INVERTER MOTOR SO OUR SITUATION WAS, HOPEFULLY, AN ANOMALY. *TR
NHTSA ODI #10524876
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13002 · Drivability, Service Brake Failure
Opened Mar 18, 2013 · Closed Jul 25, 2014
Status: closed (inferred from source dates) · Service Brakes
On January 3, 2013, NHTSA received a letter (ODI No. 10487746) from Ms. Jessie A. Powell petitioning the agency to investigate drivability and braking concerns in the subject vehicle.The petition expressed two concerns: 1. The first software problem was when the vehicle shifted from battery to motor and caused such impact, I initially believed the vehicle had been struck in the rear.2. The next more alarming problem was NO BRAKES. The brake pedal traveled to the floor and a dashboard warning light flashed.This symptom occurred twice, leading to the vehicle being towed to the dealership, the second time in the dealership parking lot after diagnostics of the first incident.After a test drive and vehicle inspection, no actionable problem was found within the petitioner?s vehicle.The braking concern reported turned out to be normal vehicle operation.The petitioner identified other complaints of poor braking performance and low brake pedal received by NHTSA concerning Prius models. Broader review of the consumer complaints reported for all variants of the subject vehicle showed no indication that either the reported jolting sensation or the brake performance concerns reported are occurring in this vehicle population at a level that would require investigative action by NHTSA.The following recalls by Toyota were to address many of these complaints in Prius variants. Neither of these recalls is applicable to Ms. Powell?s 2012 Prius C: 1. Recall 10V-039 March 5, 2010 - 2010 Prius, Lexus HS - Reprogramming ABS ECU - Improve Antilock brake function over bumpy surfaces. 2. Recall 13V-235 August 7, 2013 - 2010 Prius, Lexus HS - Replace Brake Booster / Pump assembly - Low brake pedal due to nitrogen bubble in hydraulic portion of brake system. In the Agency?s view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists in the subject vehicles.Therefore, given the need to allocate and prioritize NHTSA limited resources to best accomplish the Agency?s safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency will take further action if warranted by future circumstances.More details concerning our review can be found in the Federal Register Notice for this action.
2012 Toyota Prius C Problems, Complaints & Recalls | Skip That Year
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