2012 Toyota Prius C

TAKATA RECALL FROM THE DATE OF PURCHASE, VEHICLE PERFORMED UNPREDICTABLY. I TOOK MY CAR TO THE TOYOTA DEALERSHIP AND THEY FOUND THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. WHEN I DRIVE 45 MPH, THE VEHICLE WILL STALL AND ALL INDICATOR ILLUMINATE ON THE INSTRUMENT PANEL. IN THE MIDDLE OF THE ROAD, THE CAR WILL STALL. TOYOTA DOES NOT STAND BY THEIR PRODUCT. MY CAR GOES COMPLETELY DEAD. EVERY WARNING LIGHT TURNS ON AND ITS BLINKING.

MY VEHICLE COMPLETELY SHUTS DOWN IN THE MIDDLE OF THE ROAD WITHOUT EVEN LETTING THE HAZARD LIGHT; THIS IS THE GREATEST RISK I AM ENCOUNTERING AND FOUND A RECALL FROM TOYOTA WITH SIMILAR INDICATIONS AND CONSEQUENCES (NHSTA CAMPAIGN NUMBER: 14V053000); UPON CALLING TOYOTA CUSTOMER HELPLINE THEY SIMPLY REJECTED MY REQUEST FOR ONE REASON - MY VIN# IS NOT IN THEIR RECALL LIST; I NEED YOUR ASSISTANCE TO GET MY VEHICLE REPAIRED PROPERLY AND AVOID MAJOR CONSEQUENCES! THANKS IN ADVANCE!!

WHEN IN THE HIGH 80S+ OUTSIDE, MY 2012 PRIUS C, BOUGHT NEW, HAS NOT STARTED FROM IN A STOPPED POSITION, WITH ALL THE WARNING LIGHTS ON THE DASHBOARD ACTIVATING &, MANY TIMES, THE HYBRID SYSTEM SHUTTING DOWN WHILE I'M TRYING TO EXIT A DRIVEWAY OR GARAGE, CITY STREET OR PARKING THE VEHICLE, CREATING A SUDDEN STALL & LEAVING ME IN THE PATH OF ONCOMING TRAFFIC. TOOK TO DEALERSHIP MANY TIMES & THEY INSIST MY CAR CAN'T BE DOING WHAT IT'S DOING BECAUSE THEY SEE NO CODES & IGNORE MY SCREENSHOTS, PICS & VIDEO. WHEN I ASK THEM WHY MY CAR HAS SAME "SYMPTOMS" AS OTHERS OF THE SAME MAKE, MODEL & YEAR, THEIR REPLY IS THAT MY SPECIFIC CAR HAS NOT BEEN RECALLED. THEY WILL NOT EVEN LOOK TO SEE IF THERE ARE PROBLEMS WITH THE SENSOR, INVERTER OR SOFTWARE. MY CAR HAS ONLY 8700 MILES ON IT. I AM AFRAID TO DRIVE IT CAUSE I HAVE NO CLUE WHAT IT'S GOING TO DO & THE DEALERSHIP IS UNCONCERNED. IT SEEMS NEITHER THE NHTSA NOR TOYOTA GIVES A [XXX] ABOUT SAFETY. I THINK THE ISSUE IS THE SOFTWARE IN THE ELECTRONIC CONTROLS OF THE CAR, WITH CURRENT SETTINGS THAT COULD CREATE HEAT IN SOME OF THE TRANSISTORS. 2012 TOYOTA PRIUS ELECTRICAL SYSTEM: SOFTWARE, HYBRID PROPULSION SYSTEM: INVERTER NHTSA CAMPAIGN #14V053000. SUMMARY: IN THE AFFECTED VEHICLES, THE INTELLIGENT POWER MODULE (IPM) INSIDE THE INVERTER MODULE (A COMPONENT OF THE HYBRID SYSTEM) CONTAINS TRANSISTORS THAT MAY BECOME DAMAGED FROM HIGH OPERATING TEMPERATURES. IF THIS OCCURS, VARIOUS WARNING LAMPS WILL BE ILLUMINATED ON THE INSTRUMENT PANEL ...CONSEQUENCE:THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. THE HYBRID SYSTEM COULD ALSO SHUT DOWN COMPLETELY RESULTING IN A VEHICLE STALL, INCREASING THE RISK OF A CRASH. JUST CAUSE MY SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL DOESN'T MEAN IT SHOULDN'T HAVE BEEN WHEN IT IS DOING THE EXACT SAME THING THAT THE OTHER RECALLED CARS ARE DOING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR