2007 Toyota Matrix

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THIS ISSUE HAS BEEN RESOLVED - THE DEALERSHIP HAS RECEIVED THE NECESSARY PARTS AND HAS COMPLETED THE REPAIR. THANK YOU. *TR

THERE IS A RECALL ON MY CAR-SENT IN MAY 2015.HAVE BEEN TRYING TO GET INFO. ON WHEN THESE PARTS WOULD BE IN TO BE FIXED. PASSENGER AIRBAG. CALLED MY DEALERSHIP, TOYOTA HQ, CHAT WITH TVSH AND AM GETTING NOWHERE. THIS IS A HUGE INCONVENIENCE. WANT INFO. ON WHEN THIS WILL BE FIXED. IT IS ALMOST NOVEMBER. CONTACT ME AT [XXX] THANK YOU FOR YOUR IMMEDIATE ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE RECEIVED THE TAKATA AIRBAG RECALL NOTICE IN JUNE 2015 AND STILL HAVE NOT RECEIVED ANY INFORMATION ABOUT THE STATUS OF AN AIRBAG REPLACEMENT. WE WERE NOTIFIED NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT DUE TO THE AIRBAG DEFICIENCY. IT HAS BEEN AN UNREASONABLE TIME AND STILL THERE IS NOT ETA ON A REPLACEMENT. THIS IS A HUGE INCONVENIENCE AS THIS IS OUR FAMILY CAR AND WE ARE CURRENTLY EXPECTING. I WOULD EXPECT FOR THIS THREATENING RECALL TO BE HANDLED MORE EFFICIENTLY OR ACCOMMODATIONS TO BE MADE.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AND WHILE DRIVING LESS THAN 10 MPH, THE SPEEDOMETER READ 20 MPH. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT SMOKE STARTED EMITTING FROM UNDER THE HOOD, AS WELL AS, THE RIGHT PASSENGER SEAT. THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT STATED THAT THE ENGINE SOUNDED LIKE IT WAS GOING TO START ON ITS OWN AND THEN THE WINDSHIELD WIPERS ACTIVATED AND THE DASHBOARD LIGHTS FLASHED. THE FIREMEN ARRIVED AND UNPLUGGED THE BATTERY. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN WAS TAKEN TO THE DEALER FOR INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TOYOTA IS RECALLING SEVERAL MODELS INCLUDING MINE FOR A DEFECTIVE PASSENGER SIDE AIRBAG. APPARENTLY METAL CAN BURST THROUGH THE AIRBAG IF IT IS DEPLOYED CAUSING INJURY OR DEATH. THEY SENT ME A LETTER STATING THEY ARE WORKING ON GETTING THE PARTS FOR REPAIR BUT DON'T KNOW WHEN THAT MAY BE. THEY SUGGESTED THAT NOBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL IT CAN BE FIXED BY AN UNDETERMINED DATE. NOT A SATISFACTORY SOLUTION IN MY OPINION.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.