2005 Toyota Matrix

The contact owns a 2005 Toyota Matrix. The contact stated that the vehicle was serviced under an unknown recall however, the air bag warning light illuminated after the repair was made. The contact received notification of NHTSA Campaign Number: 19V627000 (Air Bags); however, the vehicle was not repaired, and the contact was informed that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

TAKATA RECALL I'VE BEEN TRYING TO GET HELP WITH THIS PROBLEM WITH TOYOTA FOR MONTHS WITH NOTHING BUT VERY GENERAL RESPONSES, NONE OF WHICH, ADDRESS MY ISSUE, EXPLAIN TOYOTA'S POSITION, AND NEGLIGENCE, OR ANSWER MY QUESTIONS. I'M GOING TO ASK YOU TO GET ALL THE DETAILS FROM THE PRIOR COMPLAINTS I'VE SENT OVER THE LAST TWO MONTHS. PLEASE REVIEW AND ADVISE ASAP. THANK YOU, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT AFTER IT WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER (JAY WOLFE TOYOTA, PRAIRIE VIEW RD, KANSAS CITY, MO, 816-788-6877) WHERE THE RECALL REPAIR WAS COMPLETED. THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE AIR BAG INDICATOR ILLUMINATING. THE CONTACT DID NOT REMEMBER IF THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

SPIRAL CABLE ASSEMBLY WITH ELECTRICAL CONNECTIONS DAMAGED. AIRBAG LIGHT STAYS ON WHEN THE STEERING WHEEL IS TURNED. A RECALL FOR 2009-2010 MATRIX IS IN EFFECT (HTTP://WWW.AUTONEWS.COM/ARTICLE/20140409/COPY01/304099971/TOYOTA-RECALLS-MORE-THAN-6-MILLION-VEHICLES) BUT 2005 MATRIX AND OTHER YEARS ARE ACTUALLY ALSO AFFECTED BY THESE DEFECT. A RECALL FOR 2005 MATRIX TO REPLACE AIRBAG MODULE IS ANNOUNCED BY TOYOTA BUT NOT FOR DAMAGED SPIRAL CABLE ASSEMBLY WHICH SHOULD BE RELATED TO THE AIRBAG MODULE DEFECT AS THE AIRBAG MODULE IS ATTACHED TO THE SPIRAL CABLE ASSEMBLY

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.