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2004 Toyota Matrix

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Toyota Matrix do not stand out strongly from the model-year median of 70.5.

About this comparison →

When problems were reported

Mileage at the reported incident

96 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports2 fire reports12 injury reports

Power Train complaints

37 reports
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107,000 miles · May 16, 2010
Power Train

HEARD RATTLING WHEN CAR IN GEAR. OUR MECHANIC SAID IT IS THE MAIN BEARING IN THE TRANSMISSION AND IT WOULD GET LOUDER AND THEN SEIZE UP EVENTUALLY. THIS CAR HAS BEEN REGULARLY AND WELL MAINTAINED AND HAS ONLY 107 K ON IT. THE CLUTCH IS STILL ORIGINAL AND THE TRANS NEEDS REPLACING BEFORE IT ? LOCAL DEALER SAYS THERE IS NOTHIN…

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HEARD RATTLING WHEN CAR IN GEAR. OUR MECHANIC SAID IT IS THE MAIN BEARING IN THE TRANSMISSION AND IT WOULD GET LOUDER AND THEN SEIZE UP EVENTUALLY. THIS CAR HAS BEEN REGULARLY AND WELL MAINTAINED AND HAS ONLY 107 K ON IT. THE CLUTCH IS STILL ORIGINAL AND THE TRANS NEEDS REPLACING BEFORE IT ? LOCAL DEALER SAYS THERE IS NOTHING HE DO. WE ARE GOING TO PUT A NEW TRANSMISSION IN AND DRIVE IT FOR ANOTHER 40 K THEN DUMP IT. AM COMPLETELY DISAPPOINTED IN THIS CAR AND IN TOYOTA. *TR

NHTSA ODI #10330625

74,000 miles · Mar 11, 2010
Power Train

I OWN A 2004 TOYOTA MATRIX 2WD BASE MODEL WITH 5-SPEED MANUAL TRANSMISSION. I HAD 75,000 MILES ON IT AND VERY FEW ISSUES UNTIL ONE DAY ON THE HIGHWAY, THE TRANSMISSION SEIZED UP COMPLETELY. THE ONLY RECOURSE WAS TO REPLACE THE ENTIRE TRANSMISSION ASSEMBLY. *TR

NHTSA ODI #10319033

111,234 miles · Feb 17, 2010
Power Train

2004 MATRIX TRANSMISSION FAILED WHILE WIFE WAS DRIVING ON HIGHWAY ON A RAINY NIGHT. PRIOR TO THIS THE TRANSMISSION BEGAN TO HAVE NOISES WHICH ONE MIGHT ATTRIBUTE TO AN AUTO AT 110,000 MILES. AFTER THIS FAILURE TRANSMISSION WOULD NOT SHIFT EXCEPT WITH GREAT DIFFICULTY. I HAD THE MATRIX TOWED HOME AND AM IN THE PROCESS OF DETERMIN…

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2004 MATRIX TRANSMISSION FAILED WHILE WIFE WAS DRIVING ON HIGHWAY ON A RAINY NIGHT. PRIOR TO THIS THE TRANSMISSION BEGAN TO HAVE NOISES WHICH ONE MIGHT ATTRIBUTE TO AN AUTO AT 110,000 MILES. AFTER THIS FAILURE TRANSMISSION WOULD NOT SHIFT EXCEPT WITH GREAT DIFFICULTY. I HAD THE MATRIX TOWED HOME AND AM IN THE PROCESS OF DETERMINING SOLUTION. THE REST OF THE CAR IS FLAWLESS BUT THIS EARLY FAILURE OF A MANUAL TRANSMISSION IN A TOYOTA IS DISCOURAGING. THE SITUATION WAS A DANGEROUS ONE AS FAILURE OF THE TRANSMISSION CAUSED THOSE VEHICLES AROUND HER TO BECOME AGGRESSIVE TOWARDS THE SLOWLY MOVING MATRIX. MY WIFE WAS EXTREMELY FORTUNATE TO COAX THE CAR TO SAFETY. THESE UNEXPECTED REPAIRS WILL COST ME AROUND $2500 TO $3000 TO RESOLVE. THE AUTO IS OF NO VALUE WITHOUT THE REPAIR, AND WITH THE REPAIR RESALE NOT MUCH GREATER. *TR

NHTSA ODI #10311588

114,000 miles · Feb 17, 2010
Power Train

MANUAL TRANSMISSION SEIZED WHILE DRIVING TOYOTA MATRIX. CAR TOTALLY LOCKED UP AND STOPPED ON THE FREEWAY. CAR ONLY HAD 114,000 MILES ON IT AND WAS REGULARLY SERVICED. FAULTY EQUIPMENT AND DANGEROUS. *TR

NHTSA ODI #10311543

130,000 miles · Jan 11, 2010
Power Train

MANUAL TRANSMISSION FAILED ON MY 2004 TOYOTA MATRIX. STARTED MAKING CLUNKING AND GRINDING NOISES AND FIFTH GEAR STOPPED PROVIDING FORWARD MOVEMENT. I WAS ABLE TO USE LOWER GEARS. *TR

NHTSA ODI #10298982

111,250 miles · Dec 30, 2009
Power Train

TRANSMISSION FAILURE DUE TO FAULTY BEARINGS. *TR

NHTSA ODI #10297517

98,000 miles · Dec 30, 2009
Power Train

WHILE ON THE HIGHWAY, OUR 2004 TOYOTA MATRIX, APPROX. 98K MILES STARTED TO BUCK AND MAKE A TERRIBLE GRINDING NOISE. WE THEN LOST 4TH AND 5TH GEARS. WE WERE FORTUNATE TO BE ABLE TO TAKE CONTROL OF THE VEHICLE AND GET TO THE SIDE HOWEVER WE WERE STUCK AT NIGHT ON THE HIGHWAY. THE TRANSMISSION BEARINGS SHREDDED CAUSING THE CLUTCH …

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WHILE ON THE HIGHWAY, OUR 2004 TOYOTA MATRIX, APPROX. 98K MILES STARTED TO BUCK AND MAKE A TERRIBLE GRINDING NOISE. WE THEN LOST 4TH AND 5TH GEARS. WE WERE FORTUNATE TO BE ABLE TO TAKE CONTROL OF THE VEHICLE AND GET TO THE SIDE HOWEVER WE WERE STUCK AT NIGHT ON THE HIGHWAY. THE TRANSMISSION BEARINGS SHREDDED CAUSING THE CLUTCH TO FAIL. REPLACEMENT COST $3500.00. SINCE, WE HAD READ ABOUT HUNDREDS OF OTHER SIMILAR COMPLAINTS ABOUT THIS VEHICLE AND WERE SHOCKED THAT TOYOTA HAS NOT ACCEPTED RESPONSIBILITY FOR INFERIOR PARTS AND RECALLED THE TRANSMISSION. TOYOTA'S REPUTATION AND THOUGHT OF DEPENDABILITY AND SAFETY HAS FALTERED. IT IS SAD BECAUSE WE HAVE OWNED SEVERAL OTHER TOYOTA'S IN THE PAST BUT WILL NOT CONSIDER PURCHASING ANOTHER. WE FEEL WE WERE PUT KNOWINGLY INTO DANGER DRIVING THIS VEHICLE AS SO MANY OTHERS UNFORTUNATELY SHARED THE SAME EXPERIENCE WITH SAME MODEL/YR TOYOTA. *TR

NHTSA ODI #10297505

143,000 miles · Dec 29, 2009
Power Train

DRIVING HOME FROM WORK, HEARD A GRINDING NOISE DROVE TO THE MECHANIC WE USE AND WAS TOLD THE TRANSMISSION IS BAD AND NEEDS TO BE REPLACED. *TR

NHTSA ODI #10297338

70,000 miles · Dec 21, 2009
Power Train

HAD TO REPLACE THE TRANSMISSION ON MY 2004 MATRIX. THE CAR HAS BEEN MAKING NOISE FOR THE LAST SEVERAL MONTHS. I DID NOT TAKE IT TO THE SHOP TO FIND THE NOISE BECAUSE IT RAN FINE. THE LAST TIME I STARTED THE CAR BEFORE IT BROKE DOWN THE NOISE WAS REALLY LOUD AND DID NOT DRIVE VERY WELL. THE TRANSMISSION AND CLUTCH SHIFTED FINE…

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HAD TO REPLACE THE TRANSMISSION ON MY 2004 MATRIX. THE CAR HAS BEEN MAKING NOISE FOR THE LAST SEVERAL MONTHS. I DID NOT TAKE IT TO THE SHOP TO FIND THE NOISE BECAUSE IT RAN FINE. THE LAST TIME I STARTED THE CAR BEFORE IT BROKE DOWN THE NOISE WAS REALLY LOUD AND DID NOT DRIVE VERY WELL. THE TRANSMISSION AND CLUTCH SHIFTED FINE. CAR BROKE DOWN ON THE INTERSTATE. WAS ABLE TO GET OFF THE FIRST EXIT. TOOK IT THE REPAIR SHOP. THEY DESCRIBED IT AS A METAL GRINDING NOISE AND SAW HEAVY VIBRATIONS FROM THE TRANSMISSION WHEN THE CAR WAS ON THE LIFT. REPLACED THE TRANSMISSION FOR $2700. GOT THE CAR BACK, DRIVES FINE. NO NOISE. *TR

NHTSA ODI #10296564

41,500 miles · Dec 7, 2009
Power Train

TOYOTA MATRIX 2004 I HAVE BEEN NOTICING (WHAT APPEARED TO BE) SLIPPAGE IN THE CLUTCH, ESPECIALLY AT HIGHER GEARS. THIS KEPT GETTING MORE PROBLEMATIC UNTIL 12-6-2009 THE CAR WOULD NOT GO MORE THAN 20 MPH AND SMELLED HOT. WHAT APPEARED TO BE TRANSMISSION OIL WAS FOUND ON THE DRIVEWAY UNDER THE CAR. NOTE: UPON LOOKING AT THI…

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TOYOTA MATRIX 2004 I HAVE BEEN NOTICING (WHAT APPEARED TO BE) SLIPPAGE IN THE CLUTCH, ESPECIALLY AT HIGHER GEARS. THIS KEPT GETTING MORE PROBLEMATIC UNTIL 12-6-2009 THE CAR WOULD NOT GO MORE THAN 20 MPH AND SMELLED HOT. WHAT APPEARED TO BE TRANSMISSION OIL WAS FOUND ON THE DRIVEWAY UNDER THE CAR. NOTE: UPON LOOKING AT THIS ISSUE VIA THE WWW, I SEE THIS IS A 'PREVALENT' ISSUE WITH TOYOTA MATRIX BUT THE CAR DEALERSHIPS DO NOT ACKNOWLEDGE THIS. ?? *TR

NHTSA ODI #10294700

Official recalls

1

08V162000 · Visibility:glass, Side/rear

Apr 10, 2008

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Consequence & remedy

Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA08004 · Side Front Power Window Shatters

Opened Feb 5, 2008 · Closed May 1, 2008

Status: closed (inferred from source dates) · Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Additional source detail variants (3)

Visibility:glass, Side/rear

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.