2024 Toyota Land Cruiser Hybrid

My brand new Land Cruiser has random extremely hard downshifts when coming to a stop. It is so jolting that it lunges the car forward and could potentially cause me to rear end someone. It doesn’t happen every time I come to a stop but it does seem that coming to a quick stop such as emergency braking or braking after faster driving makes it more likely to happen. There are no warning lights on the dash and I haven’t had it checked out by Toyota because I am quite positive they will tell me nothing is wrong because they probably won’t be able to replicate it on their quick test drive. I am sick of these issues on new cars that are unable to be replicated by technicians. This is a serious safety issue.

The contact owns a 2024 Toyota Land Cruiser. The contact stated that while driving 15 to 20 MPH and slowing down, the vehicle experienced hard downshifts. The contact stated that the failure recurred while driving from a complete stop. No warning lights were illuminated. The vehicle was taken to an unknown local dealer, but was not diagnosed because the technician specialist was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

When backing up, the brakes squeal, sometimes a little bit, sometimes extremely loudly. Initially only happened off of a cold start at the beginning of the day, but now happens about half the time when backing up. This started occurring within a couple of weeks of purchasing the brand new vehicle. It has been to the dealership twice and they have made no repairs because they reportedly cannot replicate the issue.

The vehicle hesitates on flat roads at steady speed. The hesitation is noticable especially at around 25mph. The hesitation seems to be strong with the air conditioning on, and while in drive. When the gear is manually selected and the air conditioning is off, the hesitation is less noticeable. Hesitation is particularly strong and erratic when the engine and transmission are cold and the vehicle is going up a a steady incline with a gradual acceleration.

Transmission failure at 2,600 mi under low speed. The vehicle lost momentum and revved before catching gear causing an intense jerk feeling like it had been rear-ended. Immediately following the jolt multiple errors were displayed across the dash including Drive-Start Control Malfunction, PKSB System Malfunction, Hybrid System Malfunction, DRCC & PCS system malfunction screens along with orange indicators for the brake system warning, driving assist, DRCC & PCS. I was able to drive the vehicle in limp mode, as the transmission wouldn't shift up or down, to my local dealer who was able to verify multiple Pressure Control Solenoid error codes. After conferring with Toyota Engineering, they recommended a full transmission and torque converter replacement. Parts aren't readily available and the repair is expected to take between 4-8 weeks as they wait for new parts to come off the assembly line. The dealership has provided me with a loaner vehicle and all work is covered under warranty.