Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 42 of 512 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 219 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports4 fire reports12 injury reports
What owners actually said
512 reports
Mileage unknown · Jun 12, 2026
Power Train
On two separate occasions I was traveling approx. five to ten miles an hours and had to change lanes. Traffic was heavy and I had to accelerate quickly to do the lane change. The vehicle engine started to rev high and I was barely moving. It was like the transmission didn't know what to do. I had to let my foot completely off th…
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On two separate occasions I was traveling approx. five to ten miles an hours and had to change lanes. Traffic was heavy and I had to accelerate quickly to do the lane change. The vehicle engine started to rev high and I was barely moving. It was like the transmission didn't know what to do. I had to let my foot completely off the gas for fearing I was going to blow something up. I advised Toyota On Nicholasville several times and they totally ignored me. Also occasionally the transmission will make a clunking noise when shifting in reverse. While this isn't as much of a safety concern as needing your vehicle to respond in traffic and it doesn't. It's very difficult to get Toyota dealers even to document what your concerns are. The way they see it, if wasn't documented, then it didn't happen. The transmission in this vehicle is not safe. You can't rely on the transmission to respond if you are put in a dangerous situation.
NHTSA ODI #11743749
Mileage unknown · Jun 11, 2026
Power Train
My vehicle has 67,100 miles. A whining/whistling noise recently started and the dealer has diagnosed that a new transmission is needed at a cost of $6,000-$8,000 and it is out of warranty. Researching this shows that this is a known manufacturing defect referred to under T-SB-0008-21. I am concerned that my transmission wil…
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My vehicle has 67,100 miles. A whining/whistling noise recently started and the dealer has diagnosed that a new transmission is needed at a cost of $6,000-$8,000 and it is out of warranty. Researching this shows that this is a known manufacturing defect referred to under T-SB-0008-21. I am concerned that my transmission will fail while I am operating the vehicle.
NHTSA ODI #11743547
Mileage unknown · Jun 11, 2026
Power Train
Transmission makes whining noise
NHTSA ODI #11743525
Mileage unknown · Jun 11, 2026
Air BagsElectrical SystemLane Departure
Four days after I took delivery of this used vehicle (April 25, 2026), multiple warning lights appeared at once: BRAKE, ABS, PARK, Check Engine, Blind Spot Monitor Unavailable, and RCTA OFF. An independent Toyota dealership diagnosed the vehicle April 27-28, 2026 (approx. 109,000 miles) and found (1) water leaking into the rear …
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Four days after I took delivery of this used vehicle (April 25, 2026), multiple warning lights appeared at once: BRAKE, ABS, PARK, Check Engine, Blind Spot Monitor Unavailable, and RCTA OFF. An independent Toyota dealership diagnosed the vehicle April 27-28, 2026 (approx. 109,000 miles) and found (1) water leaking into the rear hybrid battery area through a sunroof drain "installed incorrectly," causing a Brake System Control Module low-voltage code, starting issues, a headlight only partially functioning on one side, possible air in the brake system, and a musty HVAC odor; and (2) blind spot monitor fault code C1AC2 (Slave Module Horizontal Axis Misalignment) - the blind spot and rear cross-traffic monitoring systems do not function reliably. At a second visit on May 4, 2026, recalibration was unsuccessful; per Toyota procedure the only remaining option is replacing the right-rear blind spot sensor. The technician wrote the cause is a mystery, "whether it be body damage related or electrical short." Toyota service records show the same C1AC2 code was documented during the selling dealer's own pre-sale inspection, and that in December 2024 another Toyota dealership pulled the rear bumper and found the RR blind spot sensor bracket bent, causing incorrect readings - a recurring safety defect that prior calibrations and repairs have not resolved. Separately, federal safety recall 23V865 (occupant classification sensors; the passenger airbag may not deploy as designed) was open and incomplete when I purchased the vehicle and remains incomplete, and Toyota service campaign 25TD01 (rear traction motor cable corrosion) is also outstanding. The defect has been reproduced and confirmed by two Toyota dealerships, reported to the selling dealer in writing, and reported to Toyota's customer-care center. The vehicle is available for inspection upon request. No crash, fire, or injury.
NHTSA ODI #11743384
Mileage unknown · Jun 8, 2026
Power Train
Our transmission is whining during acceleration.
NHTSA ODI #11742853
Mileage unknown · Jun 6, 2026
Unknown Or Other
Car has stopped while pumping gas seems to be specifically after rain. There was a heavy rain and immediately after while pumping gas car was not able to start. Received message steering power low. Happened 3 times after first incident while pumping gas. Car was checked by a mechanic and believe it might be a defect with a part …
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Car has stopped while pumping gas seems to be specifically after rain. There was a heavy rain and immediately after while pumping gas car was not able to start. Received message steering power low. Happened 3 times after first incident while pumping gas. Car was checked by a mechanic and believe it might be a defect with a part called purge flow ? After part was inspected all check engine lights and alerts on cars went away for a few weeks. Once again we had light rain and the same issue restarted , with unable to power car after pumping gas
NHTSA ODI #11742503
Mileage unknown · Jun 5, 2026
Power Train
2021 Highlander began with whining noise around May 15, 2026 and just outside the warranty. Had the vehicle inspected at the Toyota dealer for repair. They informed me the transmission failed and needs replaced for a price of $9600. Found on the internet that many folks are having the same transmission issue on several Toyotas…
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2021 Highlander began with whining noise around May 15, 2026 and just outside the warranty. Had the vehicle inspected at the Toyota dealer for repair. They informed me the transmission failed and needs replaced for a price of $9600. Found on the internet that many folks are having the same transmission issue on several Toyotas made in 2021 with a UA80E or UA80F transmission. Toyota issued a Technical service bulletin (T-SB-0008-21) on FEBRUARY 9, 2021! We received no warning until the whining noise. We attempted a “goodwill case” to get Toyota to help pay but were denied for the simple reason we used our own mechanic. This has absolutely no effect on this transmission failure. Since Toyota was always aware of this issue I feel they should be held accountable. This is a major faulty product.
The transmission on the 2021 Toyota Highlander failed at only 5 1/2 years old (66,000 miles). This is a known issue from Toyota and they should be held responsible to cover items just barely out of warranty for well maintained vehicles.
NHTSA ODI #11741801
Mileage unknown · Jun 1, 2026
Power Train
We purchased our 2021 Highlander XLE in the spring of 2024. It came with a powertrain warranty up to 60,000 miles. Unfortunately for us, we're at 65,000 miles and recently started hearing a high-pitched, whining noise when we accelerate. We took it to the Toyota dealership and they told us we need the transmission replaced. A n…
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We purchased our 2021 Highlander XLE in the spring of 2024. It came with a powertrain warranty up to 60,000 miles. Unfortunately for us, we're at 65,000 miles and recently started hearing a high-pitched, whining noise when we accelerate. We took it to the Toyota dealership and they told us we need the transmission replaced. A new transmission is around $9,000, before taxes and service fees. We haven't had any other issues and haven't had an accident. There's already a class-action lawsuit against Toyota regarding their Highlander models having UA80 transmission issues. Because of this, we called corporate in hopes they will pay for it under their Goodwill Assistance program. However, because we never had the Highlander serviced at a Toyota dealership before, they told us they won't cover anything. We've routinely serviced this vehicle. We happened to purchase it at a Nissan dealership, so getting maintenance at Toyota didn't cross our minds. Regardless of where we got the car serviced, it's obvious there's a recurring problem with the Highlander's transmission that Toyota has refused to acknowledge, which is costing consumers around $9,000 apiece. We feel cheated by Toyota, and we hope they eventually have to make things right.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Consequence & remedy
Consequence: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Consequence & remedy
Consequence: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Toyota Highlander Problems, Complaints & Recalls | Skip That Year