2020 Toyota Highlander

The front portion of the panoramic sunroof/moonroof blew out with a loud boom while my husband and I were driving on interstate 75 south in Florida. The flying glass could have injured us had the shade not been closed or if it had been raining and possibly caused an accident. I saw that another person had the same experience with a 2018 Toyota Highlander XLE with a panoramic moonroof listed on Toyota Nation on Oct 3, 2019. It has not yet been inspected. Insurance company was notified. No warnings or symptoms of the exploding moonroof occurred prior to the failure. It just happened today about 1 1/2-2hr ago.About 6pm.

When going downhill and applying the brakes slightly. You keep your foot constant on the brake pedal. Braking some. The car would suddenly release the brakes for a second or two at speed about 35-40 mph. Then it catches up the brakes again. This looks really dangerous when you drive. I don't like this at all. It happens regularly to me. Maybe once a week or so. I started noticing it a while ago.

On several occasions, using the key fob to remote start the car, once unlocking the car, the car doesn't turn off as it should when unlocked or touching the drivers side door. Once in vehicle (car still running), car is unresponsive until shifted from Park, then the engine shuts off and car is disabled for 10-15 minutes. Will not start, unresponsive to touching the push start ignition and dash says "Not ready to Drive." Brake pedal gets very hard. Have been unable to video the actions of the remote start in order to get it to a dealership.

Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where the fuel light is on, and car is indicating no remaining miles left, but there is plenty of fuel. Toyota knows there is a problem. I started a Lemon Law claim with the Washington State Attorney's General office and notified Toyota. They have offered to replace my vehicle, which is currently in process.

The contact owns a 2020 Toyota Highlander. The contact stated that upon the depression of the brake pedal, the vehicle would intermittently surge forward without warning. The contact stated that he would shift the vehicle into neutral to stop the vehicle from surging. The contact also stated that the blind spot monitor's unavailable warning message would intermittently appear on the instrument panel. The contact had taken the vehicle to Bayside Toyota and Waldorf Toyota and each dealer was unable to duplicate or diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 21,000.

I was driving on a freeway with no cars in front of me and no debris in the air when our panoramic sunroof spontaneously exploded. The glass blew upwards and the remaining glass around the edges were pointed upwards as if the window had suffered an internal to external impact. Fortunately, the fabric was closed and it could have resulted in a severe accident with glass going everywhere.

The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 55 MPH, there was a sudden explosion and the passenger’s side mirror casing dislodged from the vehicle causing damage to the passenger’s side window trim and the hood of the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 30,000.

Since purchasing this vehicle I began to notice that the fuel gauge is inaccurate. This issue is sporadic. Often after filling the gas tank completely, the gauge will only register as 3/4 full. Like wise, it is inaccurate when the tank gets low, showing that there is 1/4 tank, when in fact it is nearly empty. The "remaining miles" indicator that displays is likewise inaccurate and often the low fuel indicator light comes on when it shouldn't, and doesn't display when it should. I have had it to the deal 4 times now for repair. Initially they told me nothing was wrong, then indicated that a software update was necessary. When that didn't fix it, I returned the vehicle and they indicated an instrument panel sensor chip needed to be replaced. I waited a month for that to happen and it didn't fix the issue. I then opened a trouble incident with Toyota USA and after several weeks received a call back from the dealer indicating this is a known (presumably still developing) issue and has something to do with a faulty gas tank that causes the readings to be inaccurate. The dealer indicated that they know this will require the gas tank to be replaced but that they don't have parts to do this and will contact me at some point in the future. This is a serious safety issue, as it could lead to the vehicle running out of gas while driving, without any indication that the fuel is low. The only way to have any certainty regarding the fuel level is to do a calculation each time you drive based on the estimated fuel economy and # of miles driven since the last fill up.