The contact owns a 2020 Toyota Highlander The contact received notification of NHTSA Campaign Number: 22V239000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time …
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The contact owns a 2020 Toyota Highlander The contact received notification of NHTSA Campaign Number: 22V239000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11465511
Mileage unknown · Jul 26, 2020
Electronic Stability Control (esc)
HIGHLANDER LE 2020 CAR HAS A BIG SAFETY ISSUE.WHEN I TURN OFF ENGINE WITH GEAR CHANGER IN D POSITION THE GEAR GOES IN N NEUTRAL POSITION WHILE STILL IN D POSITION WITHOUT GIVING ANY ALERT NOISE.I PARKED MY CAR IN 3RD FLOOR OF A PUBLIC PARKING WHERE THE FLOOR HAD SLOP, AND TURNED OFF ENGINE IN D POSITION BY MISTAKE AND STARTED RE…
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HIGHLANDER LE 2020 CAR HAS A BIG SAFETY ISSUE.WHEN I TURN OFF ENGINE WITH GEAR CHANGER IN D POSITION THE GEAR GOES IN N NEUTRAL POSITION WHILE STILL IN D POSITION WITHOUT GIVING ANY ALERT NOISE.I PARKED MY CAR IN 3RD FLOOR OF A PUBLIC PARKING WHERE THE FLOOR HAD SLOP, AND TURNED OFF ENGINE IN D POSITION BY MISTAKE AND STARTED READING AN EMAIL IN MY CELLPHONE WITHOUT LOOKING OUTSIDE OF CAR. THE CAR DIDN'T GIVE ANY ALERT NOISE SAYING THAT THE CAR IS TURNED OFF IN D POSITION.MY WIFE AND SON HAD EXITED THE CAR AND WERE WAITING FOR ME TO EXIT WHILE I WAS READING MY EMAIL IN MY CELLPHONE.I HEARD MY WIFE AND SON SCREAMING " STOP THE CAR" STOP THE CAR" WHEN I LOOKED OUTSIDE AND SAW THAT THE CAR WAS ROLLING BACK TOWARDS OTHER PARKED CARS. I STOPED THE CAR AND TURNED ON ENGINE AND MOVED CAR FORWARD AND SHIFTED THE STICK TO P POSITION. I WAS REALLY SUPRISED WHY THIS CAR DIDN'T GIVE ANY ALERT NOISE THAT THE CAR WAS ROLLING BACK WHEN ENGINE WAS TURNED OFF IN D POSITION. THIS ISSUE WAS GOING TO BE A BAD DISASTER FOR ME IF MY WIFE AND SON HADN'T SCREAMED TO LET ME KNOW THAT THE CAR WAS ROLLING BACK ON 3RD FLOOR OF A PUBLIC PARKING.THE ONLY ALERT I NOTICED IN THAT TIME WAS A SMALL POP UP ON DASHBOARD WITHOUT ANY NOISE. I CALLED TOYOTA CORPORATION AND THEY SAID THAT THERE IS NO ANY PROBLEM WITH MY CAR AND THAT THIS CAR DOESN'T HAVE ANY SAFETY PROBLEM.FOR SURE SOONER OR LATER THIS WILL BE A BAD DISASTER FOR SOME CAR OWNERS OF THIS MODEL. I DON'T HAVE PEACE OF MIND WHEN MY WIFE DRIVES THIS CAR WITH MY KIDS INSIDE. PLEASE SOLVE THIS BIG SAFETY ISSUE FOR ME AS TOYOTA CORPORATION DOESN'T ACCEPT THIS ISSUE AS A SAFETY ISSUE. THE TOYOTA DEALER SERVICE MANAGER SAID THAT THIS PROBLEM IS SOFTWARE PROBLEM AND MUST BE REPORTED TO TOYOTA CORPORATION, BUT CORPORATION SAYS THAT THERE IS NOT ANY PROBLEM. EVEN 1980'S OR 1990'S CAR WHEN YOU TURN OFF THE ENGINE IN D POSITION THE CAR GIVES NOISE ALERT.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Consequence & remedy
Consequence: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence & remedy
Consequence: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
Additional source detail variants (2)
Seats
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
Air Bags
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Consequence & remedy
Consequence: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
Additional source detail variants (2)
Engine
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Consequence: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
Fuel System, Gasoline:delivery
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Consequence: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Toyota Highlander Problems, Complaints & Recalls | Skip That Year
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