2017 Toyota Highlander

MY VEHICLE HAS APP. 6500 MILES ON IT. THE STEERING HAS A HERKY JERKY FEELING TO IT AT TIMES AND NOW IT'S STARTED MAKING A POPPING NOISE THAT I DON'T KNOW WHERE IT'S COMING FROM OR IF IT HAS ANYTHING TO DO WITH THE STEERING. ALL THIS HAPPENS WHEN I'M DRIVING ON ANY TYPE OF SURFACE. WHEN I HAD THE TIRES ROTATED IN JUNE, I WAS NOT INFORMED OF ANY PROBLEM BUT THERE IS CLEARLY SOMETHING GOING WRONG. IT'S A LITTLE DIFFICULT STATING A STARTING TIME BUT IT HASN'T GONE AWAY.

ON THURSDAY, SEPTEMBER 5TH I HIT A PIECE OF WOOD ON THE HIGHWAY WHILE DRIVING ABOUT 72 MPH. THE WOOD WAS THE SIZE OF A TYPICAL PIECE OF FIREWOOD. MY TIRE INSTANTLY WENT FLAT AND I PULLED OVER IMMEDIATELY. UPON INSPECTION, I SAW THAT THE RIM BROKE INTO TWO PIECES. ESSENTIALLY, WHILE I WAS PULLING OVER, I WAS DRIVING ON A 1/4" LIP OF BROKEN WHEEL RIM. I WAS SHOCKED THAT THIS COULD EVEN HAPPEN. THIS IS REMARKABLY DANGEROUS AND COULD HAVE RESULTED IN SOMETHING MUCH MORE HARMFUL THAN A FLAT TIRE. I WOULD LIKE TO KNOW WHAT MATERIAL THIS RIM IS MADE OF. DOES TOYOTA BELIEVE IT BROKE BY DESIGN OR THAT FAULTY MATERIALS WERE USED? HOW MANY OTHER INSTANCES LIKE THIS HAVE BEEN REPORTED?

I PURCHASED A TOYOTA HIGHLANDER IN APRIL 2017 FROM THE JIM COLEMAN DEALER IN BETHESDA, MARYLAND. SINCE THEN, THIS TERRIBLE DESIGNED CAR IS HURTING ME AND MY FAMILY. IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM COLEMAN DEALER AND POINTED OUT THE DANGER PART IN THE REAR. I HAD THEIR MANAGERS AND STAFF TO FEEL BY PUTTING THEIR HANDS ON THE KEEN EDGE. THEY ALL ADMITTED IT IS BAD DESIGN AND EASY TO INJURE PEOPLE. BUT THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT. I ASKED IF THEY COULD REPORT INCIDENTS/CASES TO MANUFACTURERS, AND HAVE IT IMPROVED. THEY SAID THEY SELL CARS ONLY. I RANDOMLY TOOK PHOTOS OF OTHER MADE OF CARS (PHOTOS ATTACHED). NONE OF THEM STICK OUT A KNIFE LIKES HIGHLANDER. IT IS A NIGHTMARE WHEN USING THIS HIGHLANDER DAILY. *JS

IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM COLEMAN DEALER AND POINTED OUT THE DANGER PART IN THE REAR. I HAD THEIR MANAGERS AND STAFF TO FEEL BY PUTTING THEIR HANDS ON THE KEEN EDGE. THEY ALL ADMITTED IT IS BAD DESIGN AND EASY TO INJURE PEOPLE. BUT THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT. I ASKED IF THEY COULD REPORT INCIDENTS/CASES TO MANUFACTURERS, AND HAVE IT IMPROVED. THEY SAID THEY SELL CARS ONLY. I RANDOMLY TOOK PHOTOS OF OTHER MADE OF CARS (PHOTOS ATTACHED). NONE OF THEM STICK OUT A KNIFE LIKES HIGHLANDER. IT IS A NIGHTMARE WHEN USING THIS HIGHLANDER DAILY.

THE SUNROOF IN OUR 2017 TOYOTA HIGHLANDER HYBRID JUST EXPLODED. IT WAS 80 DEGREES OUTSIDE. WE WERE DRIVING ON A PAVED, 2 LANE HIGHWAY. NO ONE ELSE WAS ON THE ROAD. THERE WAS A LOUD EXPLOSIVE SOUND. MY HUSBAND THOUGHT WE HAD BEEN SHOT; I THOUGHT THE BACK OF THE CAR HAD FALLEN OFF. WE PULLED OVER AND INSPECTED THE CAR. THERE WAS A LARGE HOLE (ABOUT 10 INCHES ACROSS) IN THE SUNROOF. SHATTERED GLASS FILLED THE INTERIOR SUNROOF COVER. THE GLASS WAS PUSHED UP, NOT DOWN LIKE YOU WOULD EXPECT IF SOMETHING HIT THE GLASS.

MY TOYOTA HIGHLANDER WOULD NOT GO INTO PARK. THE SUV LUNGED FORWARD OVER CURBING AND INTO BUILDING. THEN WENT VIOLENTLY INTO REVERSE AND INTO A UNCONTROLLABLE SPIN. THEN THE SUV WENT VIOLENTLY INTO DRIVE AND JUMPING OVER A CURBING AND INTO A DITCH AND WAS SITTING ON TOP OF A NATURAL GAS LINE. DURING THIS WHOLE TIME I WAS PRESSING THE BRAKE AND PUSHING THE IGNITION SWITCH TRYING TO TURN OFF THE ENGINE. THIS WAS DONE IN A PARKING LOT AS I WAS TRYING TO PARK. *DT *TR