2017 Toyota Highlander

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failure & power steering control replacement. Yes available to inspect How was your safety or the safety of others put at risk? We were on a family trip with two young kids in the mountains and going very low speeds... maybe 10 miles per hour. Our car stopped working. In the middle of a rush hour in heat at the top of the mountain, we had to get from the far left lane to the far right to stop. While trying to get over, the car jerked, revved, and we almost got into accidents because I just couldn't get the car to go without delayed reactions and then jerked to a fast motion. VERY UNSAFE! At the same time, check engine light, ABD, and sensor lights flashed on. I got on the side to turn the car off and on again and tried to go a little at a snail pace speed and still the same thing happened. We had to get towed over 100 miles away to our home with young kids. When we got it looked at, the transmission company let me know we had to replace it and we had a unsalvageable transmission and we needed to purchase a new one. He also ,mentioned he was suspicious because he doesnt regularly get my type of car but coincidentally he has seen at least 3 with the same make model and even color in his shop in the last couple of months. The sensor lights were a completely separate problem that happened at the same exact time, very suspicious. Has the problem been reproduced or confirmed by a dealer or independent service center? yes on both issues Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only transmission company and certified Toyota servicer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Both warning lights appeared after the first jerking and dangerous switching lanes event. once we got over, all lights came on

My 2017 Toyota Highlander just stop working all of sudden, I can’t start the engine at all it says in the dashboard boaster power low/ park in the side in safe place. I was trying to start the engine it since it’s 102 outside and I have my baby with me. I search it online and find out that toyota has recall for the same problem but only for 2018 Toyota Highlander. I can’t even drive my car to the dealer/mechanic since I can’t even start it all. Driving with this type of vehicle with same problem is really danger. The toyota should check inspect all their vehicle first for safely of everyone.

When turning on the car the emergency hybrid system states to put in P and take foot off brake. Car will not stop. When in car wash on neutral car would not go into drive and rolled out and was able to find spot but couldn’t turn off and back on. Has occurred multiple times. Multiple Warning lights on dash light up when it occurs.

I WAS OUT FOR HEADING HOME & MY VEHICLE WOULD NOT START. I HAD THE BRAKE PEDAL PRESSED & PUSHED THE START ENGINE BUTTON. THE VEHICLE JUST MADE A RAPID CLICKING NOISE. THERE WAS A "BRAKING POWER LOW/ STOP IN A SAFE PLACE" LIGHT ON THE DASHBOARD. HAVING BEEN THROUGH THIS BEFORE AFTER HAVING THE VEHICLE FOR 8 WKS I WAITED & TRIED TO GET THE BRAKE PEDAL TO THE UP POSITION. TRIED STARTING AGAIN;RESULTS THE SAME. CALLED THE LOCAL DEALERSHIP,WAS TOLD TO TOW IT IN FOR A DIAGNOTSTIC. AGAIN, I TRIED THE BRAKE PEDAL/ START SEQUENCE: NO LUCK. THE DASH MESSAGE CENTER LIGHT REAPPEARED IMMEDIATELY OVER-LAPPED BY "DEPRESS BRAKE PEDAL AND PUSH ENGINE SWITCH TO START"(BRAKE WAS DEPRESSED). TRIED ONE MORE TIME TO START RESULTS THE SAME. THEN THE "CHARGING SYSTEM MALFUNCTION/ STOP IN A SAFE PLACE/ SEE OWNER'S MANUAL" LIGHT APPEARED IN THE DASH. FINALLY STARTED 3 HOURS LATER: I DROVE HOME. WENT TO LOCAL DEALER THEY SAID IT WAS THE BATTERY. WENT TO MY REGULAR DEALERSHIP. ENROUTE, THE MESSAGE CENTER ON THE DASH FLASHED BRIGHT RED WITHOUT WORDS(@ 40MPH). MY REGULAR DEALERSHIP TESTED MY BATTERY, IT WAS FINE. THEY RAN DIAGNOSTIC; THEY SAID THE RESULT WAS A BAD COMPUTER THAT NEEDED TO BE REPLACED. WAS GIVEN A LOANER VEHICLE. 2 WKS LATER THEY CALLED AND SAID AFTER MORE TESTING IT IS THE BATTERY, NOT THE COMPUTER.

MY CAR IS <4 YEARS OLD WITH 38,000 MILES AND WHILE DRIVING ON THE HIGHWAY I GOT A LIGHT THAT SAID LOW VOLTAGE TO ABS SYSTEM AND THEN EVERY LIGHT ON THE DASHBOARD WENT OFF. I PULLED OVER AND TURNED THE ENGINE OFF AND IT WOULDN'T RESTART. AFTER 30 MINUTES THE ENGINE RESTARTED WITH A SCREECHING SOUND FROM THE HOOD AND THEN TURNED IT OFF AGAIN. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE ALTERNATOR MALFUNCTIONED

WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE

I HAVE BEEN TOLD BY THE TOYOTA DEALER AS WELL AS APPLE THAT MY NEW PHONE, AN IPHONE 11 PRO, IS NOT COMPATIBLE WITH THE COMPUTER SYSTEM IN THE VEHICLE. THEY BOTH CLAIM THE OTHER NEEDS AN UPDATE, BUT NEITHER ONE HAS ANY IDEA WHEN THAT MAY HAPPEN. I CANNOT USE HANDS FREE BECAUSE THE PHONE CONTINUALLY CONNECTS AND DISCONNECTS TO THE CAR. THE SUGGESTION I GOT FROM THEM WAS TO TURN OFF MY BLUETOOTH AND NOT ALLOW THE PHONE TO CONNECT TO THE CAR. THIS SEEMS LIKE A SAFETY ISSUE WITH NO END IN SIGHT. THIS HAPPENS ANYTIME THE CAR IS ON SMD THE PHONE CONNECTS. THIS IS AN ONGOING ISSUE FROM NOVEMBER ON...