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2017 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

123 reports with mileage · 142 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports2 fire reports15 injury reports

Service Brakes complaints

28 reports
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Mileage unknown · Apr 9, 2022
Service Brakes

Vehicle displays “Low braking power” although breaking was fine just earlier in the day and no known issues. Vehicle refuses to start even though it was operating normally just a few minutes ago.

NHTSA ODI #11460259

Mileage unknown · Nov 3, 2021
Electrical SystemService Brakes

I was driving home and a warning brake light came on which said breaking power low stop in a safe place, BSM not available. Car won’t start again, ABS light, traction control light, all wheel drive system, engine brake light, antilock brake system. All of these alerts are on the dashboard.

NHTSA ODI #11439266

Mileage unknown · Aug 11, 2021
Electrical SystemService BrakesUnknown Or Other

My 2017 Toyota Highlander just stop working all of sudden, I can’t start the engine at all it says in the dashboard boaster power low/ park in the side in safe place. I was trying to start the engine it since it’s 102 outside and I have my baby with me. I search it online and find out that toyota has recall for the same problem …

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My 2017 Toyota Highlander just stop working all of sudden, I can’t start the engine at all it says in the dashboard boaster power low/ park in the side in safe place. I was trying to start the engine it since it’s 102 outside and I have my baby with me. I search it online and find out that toyota has recall for the same problem but only for 2018 Toyota Highlander. I can’t even drive my car to the dealer/mechanic since I can’t even start it all. Driving with this type of vehicle with same problem is really danger. The toyota should check inspect all their vehicle first for safely of everyone.

NHTSA ODI #11428747

44,832 miles · Feb 2, 2021
Electrical SystemService BrakesUnknown Or Other

I WAS OUT FOR HEADING HOME & MY VEHICLE WOULD NOT START. I HAD THE BRAKE PEDAL PRESSED & PUSHED THE START ENGINE BUTTON. THE VEHICLE JUST MADE A RAPID CLICKING NOISE. THERE WAS A "BRAKING POWER LOW/ STOP IN A SAFE PLACE" LIGHT ON THE DASHBOARD. HAVING BEEN THROUGH THIS BEFORE AFTER HAVING THE VEHICLE FOR 8 WKS I WAITED & TRIED …

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I WAS OUT FOR HEADING HOME & MY VEHICLE WOULD NOT START. I HAD THE BRAKE PEDAL PRESSED & PUSHED THE START ENGINE BUTTON. THE VEHICLE JUST MADE A RAPID CLICKING NOISE. THERE WAS A "BRAKING POWER LOW/ STOP IN A SAFE PLACE" LIGHT ON THE DASHBOARD. HAVING BEEN THROUGH THIS BEFORE AFTER HAVING THE VEHICLE FOR 8 WKS I WAITED & TRIED TO GET THE BRAKE PEDAL TO THE UP POSITION. TRIED STARTING AGAIN;RESULTS THE SAME. CALLED THE LOCAL DEALERSHIP,WAS TOLD TO TOW IT IN FOR A DIAGNOTSTIC. AGAIN, I TRIED THE BRAKE PEDAL/ START SEQUENCE: NO LUCK. THE DASH MESSAGE CENTER LIGHT REAPPEARED IMMEDIATELY OVER-LAPPED BY "DEPRESS BRAKE PEDAL AND PUSH ENGINE SWITCH TO START"(BRAKE WAS DEPRESSED). TRIED ONE MORE TIME TO START RESULTS THE SAME. THEN THE "CHARGING SYSTEM MALFUNCTION/ STOP IN A SAFE PLACE/ SEE OWNER'S MANUAL" LIGHT APPEARED IN THE DASH. FINALLY STARTED 3 HOURS LATER: I DROVE HOME. WENT TO LOCAL DEALER THEY SAID IT WAS THE BATTERY. WENT TO MY REGULAR DEALERSHIP. ENROUTE, THE MESSAGE CENTER ON THE DASH FLASHED BRIGHT RED WITHOUT WORDS(@ 40MPH). MY REGULAR DEALERSHIP TESTED MY BATTERY, IT WAS FINE. THEY RAN DIAGNOSTIC; THEY SAID THE RESULT WAS A BAD COMPUTER THAT NEEDED TO BE REPLACED. WAS GIVEN A LOANER VEHICLE. 2 WKS LATER THEY CALLED AND SAID AFTER MORE TESTING IT IS THE BATTERY, NOT THE COMPUTER.

NHTSA ODI #11391158

2,571 miles · Feb 1, 2021
Service Brakes

PURCHASED THE HIGHLANDER AUGUST 2017. SEPTEMBER 2017 (8 WEEKS LATER) WE RETURNED HOME FROM AN 35 MILE TRIP AND PARKED. I HAD TO GO BACK OUT ABOUT 30 MINUTES LATER. WHEN I TRIED TO START THE VEHICLE I COULD NOT GET THE VEHICLE TO START. RECEIVED A "BRAKE POWER LOW, STOP IN A SAFE PLACE" LIGHT. IT TOOK MY HUSBAND 15 MINUTES TO …

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PURCHASED THE HIGHLANDER AUGUST 2017. SEPTEMBER 2017 (8 WEEKS LATER) WE RETURNED HOME FROM AN 35 MILE TRIP AND PARKED. I HAD TO GO BACK OUT ABOUT 30 MINUTES LATER. WHEN I TRIED TO START THE VEHICLE I COULD NOT GET THE VEHICLE TO START. RECEIVED A "BRAKE POWER LOW, STOP IN A SAFE PLACE" LIGHT. IT TOOK MY HUSBAND 15 MINUTES TO GET THE BRAKE TO RELEASE AND BE ABLE TO MANUALLY PULL IT TO THE UP POSITION SO WE COULD TRY TO START IT. THE DEALERSHIP WAS UNABLE TO RECREATE THIS INCIDENT.

NHTSA ODI #11391029

48,939 miles · Jan 31, 2021
EngineService BrakesWheels

I HAD THIS CAR 2017 BRAND NEW, AFTER 10000 MILE, I HEARD SOME NOISES FOR MY FRONT WHEELS, I DID MY OIL AND MAINTANCE SERVICE OFTEN BY TOYOTA DEALERSHIP,I TOLD THEM ALL THE TIME ABOUT BRAKES AND FRONT WHEEL MAKE SOME NOISES, THEY ALWAYS EVERYTHINGS LOOKS FINE, AFTER 2 YRS I HAD ENGINE CHECK LIGHTS ON, I WENT TO TOYOTA DEALERSHIP,…

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I HAD THIS CAR 2017 BRAND NEW, AFTER 10000 MILE, I HEARD SOME NOISES FOR MY FRONT WHEELS, I DID MY OIL AND MAINTANCE SERVICE OFTEN BY TOYOTA DEALERSHIP,I TOLD THEM ALL THE TIME ABOUT BRAKES AND FRONT WHEEL MAKE SOME NOISES, THEY ALWAYS EVERYTHINGS LOOKS FINE, AFTER 2 YRS I HAD ENGINE CHECK LIGHTS ON, I WENT TO TOYOTA DEALERSHIP, AND THEY SAYED IT S NOT COVERED I HAVE PAY MY OWN MONEY FOR FIXED, THEY SAYED ENGINE MISFIRE ON CYLINDER, FOR NEW CAR ONLY DRIVING 2YRS, IT S HAPPENED FEB/05/2019, AFTER 6 MONTHS THEY FOUND FRONT PASSENGER OUTER CV BOOT LEAKING AND I HAVE TO PAY MY OWN PACKET TOO, AND NOW I HAVE AGAIN PROBLEM , WHEN I AM DRIVING ON FREEWAY ABOUT 70 MGH I HEARD SOME NOISE ON MY CAR BACK SEATS DOWN, WHEN I LOOKED UNDER MY CAR THERE IS NO CRACK OR LEAKING, LOOKS EVERYTHING GOOD, I DONT KNOW WHERE IS NOICES COMMING FROM MY UNDER CAR, I JUST WENT TO MAINTENCE TODAY AGAIN TOYOTA DEALERSHIP THEY SAYED EVERYTHINGS NORMAL, I DONT KNOW NOW WHAT SHOULD I DO, I AM NOT REALLY HAPPY WITH MY NEW CAR AND WITH TOYOTA

NHTSA ODI #11390931

9,800 miles · Jan 31, 2021
Fuel/propulsion SystemService BrakesWheels

I HAD MY CAR BRAND NEW, WHEN I START DRIVING MY FRONT TIRES BRAKES SOMETIMES MAKE NOISES ALSO WHEN I TURN AROUND I HEARD MY FRONT TIRES MAKE NOISE, I ALWAYS DO OIL AND MAINTANCE SERVICE BY TOYOTA DEALERSHIP, I TOLD THEM ALL THE TIME THEY SAYED CHECKED EVERYTHINGS NORMAL, THEY ALWAYS SAYED, AND ENGINE CHECK LIGHTS WAS ON WHEN I W…

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I HAD MY CAR BRAND NEW, WHEN I START DRIVING MY FRONT TIRES BRAKES SOMETIMES MAKE NOISES ALSO WHEN I TURN AROUND I HEARD MY FRONT TIRES MAKE NOISE, I ALWAYS DO OIL AND MAINTANCE SERVICE BY TOYOTA DEALERSHIP, I TOLD THEM ALL THE TIME THEY SAYED CHECKED EVERYTHINGS NORMAL, THEY ALWAYS SAYED, AND ENGINE CHECK LIGHTS WAS ON WHEN I WAS DRIVING AFTER ONLY 2 YRS, THEY SAYED I HAVE PAY FEE FOR SERVICE ENGINE HAD SOMETHING GOING ON, IT DID NOT COVER IT, ALSO NOW WHEN I AM DRIVING ON FREEWAY ABOUT 70-80 MILES I HEARD SOME WIERD NOISE ON MY CAR BOTTOM AREA, I DID DOUBLE CHECK DOWN, IT DOES NOT AND BREAK LEAKING, I AM NOT REALLY HAPPY WITH MY, NOW ONLY 4 YRS, STILL HAS MORE NOISES COME OUT, ALSO I TOLD THE DEALER , THEY SAYED EVERYTHINGS NORMAL,

NHTSA ODI #11390928

Mileage unknown · Nov 13, 2020
Lane DepartureService Brakes

VEHICLE WAS STATIONARY. I PRESSED THE BRAKE IN ORDER TO TURN ON THE VEHICLE SCREEN STARTED TO FLASH AND MAKING CLICKING NOISE. WARNING MESSAGES INCLUDE: CHECK AWD SYSTEM, LANE DEPARTURE ALERT MALFUNCTION VISIT YOUR DEALER AND BRAKING POWER LOW.

NHTSA ODI #11374506

Mileage unknown · Nov 8, 2020
Electrical SystemService Brakes

WHILE PRESSING ON BRAKE AND PUSHING POWER BUTTON TO TURN ON VEHICLE, A CLICKING NOISE SOUNDED AS IF THE BATTERY WAS MALFUNCTIONED. WHEN LOOKING AT THE SCREEN, IT ALERTED LOW BRAKING POWER. UNABLE TO TURN ON VEHICLE BECAUSE OF THIS. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED.

NHTSA ODI #11373651

40,000 miles · Aug 2, 2020
Electrical SystemElectronic Stability Control (esc)Service Brakes

1 WEEK AGO, 7-26-20, MY CAR STALLED SLIGHTLY AND THEN AN ENGINE ICON APPEARED. A MESSAGE APPEARED FOR ME TO VISIT MY DEALER. I TOOK IT TO THE TOYOTA DEALER. THE LIGHT WENT OFF AS I ARRIVED THERE. I HAD TO PAY FOR A DIAGNOSTIC CHECK AND THEY COULDN'T FIND ANYTHING WRONG. I WAS TOLD TO MAKE SURE I WAS USING A GOOD GRADE OF GA…

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1 WEEK AGO, 7-26-20, MY CAR STALLED SLIGHTLY AND THEN AN ENGINE ICON APPEARED. A MESSAGE APPEARED FOR ME TO VISIT MY DEALER. I TOOK IT TO THE TOYOTA DEALER. THE LIGHT WENT OFF AS I ARRIVED THERE. I HAD TO PAY FOR A DIAGNOSTIC CHECK AND THEY COULDN'T FIND ANYTHING WRONG. I WAS TOLD TO MAKE SURE I WAS USING A GOOD GRADE OF GAS. LATER IN THE WEEK I GOT GAS AT A SHELL STATION. THE CAR WOULDN'T CRANK AT THE PUMP. IT KEPT TRYING TO TURN OVER. I GOT A MESSAGE TO DEPRESS THE BRAKE AND PUSH IGNITION. THEN IT SAID LOW BRAKE PRESSURE. I SAT THERE A FEW MINUTES AND TRIED AGAIN. I FINALLY GOT IT TO STAY ON. THE NEXT DAY I DROVE AROUND FINE FOR A WHILE WITH NO PROBLEM. THEN I TRIED TO GO BACK OUT AND IT WOULDN'T CRANK. IT WAS FULL OF GOOD GAS. THE ENGINE ICON CAME BACK ON. THEN THE MESSAGE ABOUT BEING HARDER TO STEER CAME UP. IT KEPT SAYING DEPRESS THE BRAKE AND PUSH IGNITION. I TRIED A FEW MORE TIMES AND GOT THE MESSAGE ABOUT PROBLEMS WITH THE SMART KEY SYSTEM. I CHECKED THE RECALLS FOR 2017 HIGHLANDERS AND NOTICED THERE ELECTRICAL PROBLEMS. I BOUGHT THIS CAR USED IN MARCH 2020.

NHTSA ODI #11342785

Official recalls

3

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

17V520000 · Equipment

Aug 23, 2017

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence & remedy

Consequence: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

17V295000 · Tires:temporary/emergency Spare Tire

May 2, 2017

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence & remedy

Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.