2017 Toyota Highlander

ON HIGHWAY TRAFFIC CAME TO A COMPLETE STOP WE SAT WITH FOOT ON BRAKE MAYBE 2-3 MINUTES WHEN I RELEASED BRAKES CAR WOULD NOT GO FOR A SECOND THEN STARTED GOING, NO NOISES THAT I RECALL. 2ND TIME AFTER I TURN AND START TO SPEED UP IT FEELS LIKE ITS SLIPPING OR REALLY SLUGGISH, THIS HAS NOW HAPPENED A FEW TIMES, IT SEEMS TO BE WHEN I FIRST DRIVE THE CAR IN THE MORNING. HAVE NOT NOTICED IT AS MUCH AFTER IT WARMS UP AND I DRIVE FOR A WHILE. I HAVE 44,000 MILES CURRENTLY AND DID BUY IT NEW.

ON 3 SEPARATE OCCASIONS AT 30,000, 40,000 AND 42,000 MILES WHEN DRIVING AT INTERSTATE HIGHWAY SPEEDS (AROUND 70 MPH) WITH CRUISE CONTROL ENGAGED, THE VEHICLE HAS SUDDENLY WITHOUT WARNING SWITCHED TO A LOW POWER LIMP HOME MODE RESULTING IN RAPID DECELERATION IN THE MIDST OF HIGH SPEED HIGHWAY TRAFFIC. I BELIEVE THIS IS A VERY DANGEROUS SITUATION. MULTIPLE WARNINGS APPEARED ON THE DASH INCLUDING LOW POWER MODE, CHECK AWD SYSTEM, AND SEE YOUR DEALER. SHUTTING OFF THE VEHICLE AND RESTARTING IT ALLOWED THE VEHICLE TO BE DRIVEN NORMALLY AGAIN. AFTER ALL THREE INCIDENTS THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. ALL 3 TIMES THE COMPUTER HAD STORED CODES FOR RANDOM MULTIPLE MISFIRES ALONG WITH A FEW OTHERS. ALL THREE TIMES THE DEALER INDICATED THAT THE CODES DID NOT POINT TO A SPECIFIC FAULTY PART THAT THEY COULD REPLACE, SO THERE WAS NOTHING THEY COULD DO. AT MY INSISTENCE THAT SOMETHING BE DONE AFTER THE THIRD INCIDENT THE DEALER OPENED A CASE WITH THE TOYOTA TAS SYSTEM TO ASK FOR ASSISTANCE IN DIAGNOSES. THE ONLY RESULT OF THIS WAS TO SWITCH SOME OF THE COIL PACK POSITIONS TO SEE IF THE MISFIRES FOLLOWED THE COIL PACK. THE END RESULT IS THAT I HAVE TO DRIVE IT UNTIL IT FAILS AGAIN, PUTTING MYSELF AND OTHERS AT RISK. I ALSO OPENED A CASE WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER, THEY CONFIRMED THIS WAS ALL TOYOTA WOULD DO AT THIS POINT.

AT 62K MILES I NOTICED A LITTLE PINK ON GARAGE FLOOR AND HAD A MECHANIC LOOK AT THE PROBLEM AND FOUND I HAD A INLET WATER THERMOSTATIC HOUSING LEAKING. HE INSTALLED NEW ONE AT MY COST. POWER TRAIN WARRANTY WAS UP TO 60K MILES. FOUND A FEW DAYS LATER STILL LEAKING AND THIS TIME WATER PUMP. COMBINED COST FOR 2 REPAIRS AT LOCAL TOYOTA WAS RIGHT AT $1600. I BOUGHT THIS NEW AND PRIOR TO THIS I HAVE HAD GREAT SERVICE FROM MY TOYOTAS. THOUGHT CORPORATE TOYOTA WOULD TAKE CARE OF THIS BUT NO WAY. I HAVE SPOKE TO SEVERAL OTHER OWNERS OF THIS YEAR INCLUDING RAV OWNERS AND THEY HAD SAME ISSUE. HOPEFULLY TOYOTA RECALLS THESE WATER PUMPS BECAUSE NO NEW CARS WATER PUMP SHOULD GO OUT LESS THAN 100K MILES, THIS VEHICLE COST ME $48K AND WHAT A WASTE OF MONEY. WHEN I CALLED TOYOTA YESTERDAY TO CHECK TO SEE IF THERE WAS A RECALL THEY SAID NO BUT THERE WAS A CAMPAIGN FIX ON A OIL HOSE, EVEN THOUGH I WAS REGISTERED WITH THEM THEY DID NOT NOTIFY ME OF THIS CAMPAIGN. I WILL FILE COMPLAINTS WITH VARIOUS ADVOCATES FOR CONSUMERS, THIS IS VERY UNSATISFACTORY ESPECIALLY FOR TOYOTA AND MY WALLET. BOOH TOYOTA..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT SUDDENLY SPED FORWARD, DROVE OVER A MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER OFFERED TO INSPECT THE VEHICLE OR PROCESS A REQUEST FOR THE VEHICLE TO BE REPURCHASED. THE CONTACT WAS UNSURE OF WHICH OPTION TO TAKE. DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, (301) 696-6300) WAS CONTACTED, BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 14,680. *BF MANUFACTURE WAS NOTIFIED.*JB

ON SATURDAY APRIL 27 AT 2 PM I PUT MY CAR IN PARK AND WAS GETTING OUT. THE CAR STARTED ROLLING BACKWARDS AND AS I WENT TO REACT WAS KNOCKED DOWN AND PINNED UNDER THE FRONT LEFT TIRE OF THE CAR. MY THREE CHILDREN WERE IN THE BACK WATCHING THEIR MOTHER LYING ON THE GROUND HELPLESS AND SCREAMING FOR HELP. THANK GOD TO GOOD SAMARITAN'S THEY LIFTED THE CAR OFF OF ME WHILE I WAITED FOR THE EMS TO ARRIVE. SEVERAL WITNESSES SAID THE CAR WAS IN FACT IN PARK AND THIS SHOULD HAVE NEVER HAPPENED. I AM SEVERELY SORE AND INJURED AND THIS SHOULD NOT EVER HAPPEN. THIS HAPPENED ON HYLAN BLVD. PARTY CITY IN STATEN ISLAND NEW YORK.

I STOPPED AT MY NEIGHBORS HOUSE TO GIVE HER SOMETHING,I LEFT THE ENGINE RUNNING WHEN I WENT IN TO HER HOUSE AS SOON AS I WENT INTO HER HOUSE I HEARD A NOISE LOOKED OUT AND COULDN'T SEE THE CAR,I WENT OUT SIDE AND THE CAR HAD JUMPED IN TO GEAR AND WENT INTO HER GARAGE ( THE DOOR WAS OPEN) THE CAR HIT HER BIKE,GOLF CLUBS THERE WAS A 2X4 ON A CHAIR THE CAR HIT THE 2X4 AND THEN THE OTHER END OF THE 2X4 HIT HER WASHING MACHINE WITCH STOPPED THE CAR.THE DOOR WAS LOCKED SO I WENT HOME (3 HOUSES FROM HER HOUSE) TO GET THE OTHER SET OF KEYS THE CAR STILL WOULDN'T UNLOCK SO I USED THE THE KEY THAT IS IN THE REMOTE CONTROL TO UNLOCK IT AND SHUT THE ENGINE OFF.I CAN'T BELIEVE THE CAR LOCKED BECAUSE THE KEYS WERE IN MY PURSE THAT WAS IN THE CAR.THE 2X4 WENT INTO THE ENGINE AND A TOW TRUCK HAD TO TAKE IT TO THE GARAGE.I CAN'T BELIEVE THE CAR JUMPED INTO GEAR AND MOVED ON ITS OWN. AT ONE TIME WHEN WE HAD AND OIL CHANGE MY HUSBAND TOLD THE SERVICE MANAGER THAT WHEN WE PUT THE CAR IN GEAR THE CAR WOULD MAKE A CLUNK NOISE AND HE SAID THEY ALL DO THAT. MAYBE THEY DO BUT I WOULDN'T THINK SO AFTER WHAT HAPPENED.