2017 Toyota Highlander

The contact owns a 2017 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that the spark plugs needed replaced. The spark plugs were replaced by an independent mechanic, but the failure recurred. The vehicle was taken back to the independent mechanic, who retrieved diagnostic trouble codes P11F0 (Air-Fuel Ratio Imbalance) and P0305 (Misfire In Cylinder Number 5). The mechanic cleaned the fuel injectors, but the failure persisted. The contact was informed that the fuel injectors needed to be replaced. The vehicle was taken to a second dealer, Toyota of Cedar Park (5600 183A Toll Rd, Leander, TX 78641), who determined that cylinder #5 needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 151,000.

The contact owns a 2017 Toyota Highlander. The contact stated that upon taking the vehicle to an independent mechanic for service, the contact was informed that the engine was leaking due to a timing chain failure. The contact was advised that the engine needed to be taken apart to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 60,000.

The contact owns a 2017 Toyota Highlander. The contact stated upon starting the vehicle, she heard abnormal clicking sounds. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the water pump had failed and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.