2016 Toyota Highlander

2016 TOYOTA HIGHLANDER WITH OEM TOYO 245/55R19 OPEN COUNTRY M&S 103T TIRES AT ABOUT 70 MPH ON I95 SOUTH BOARD NEAR BRUNSWICK GA (EXIT 38?) , A LOUD BANG WAS HEARD AND THEN THE BUMPING MADE IT OBVIOUS A TIRE HAD FAILED SO THE VEHICLE WAS STOPPED WELL OF THE ROAD NEAR AN EXIT. THE LOCAL STATE HIGHWAY ASSISTANCE TRUCK (CHAMP) STOPPED AFTER ABOUT 20 MINUTES AND THE TOYOTA RESPONSE SERVICE TRUCK SHOWED UP ABOUT 20 MINUTES LATER - THE TIRE WAS CHANGED AND WE PROCEEDED ON OUR WAY - MANY THANKS TO THE "ROAD RANGER" AND HIS TRUCK AND EXPERTISE! THE TIRES HAD ABOUT 28,500 MILES ON THEM - ESTIMATE ABOUT 55%OF ORIGINAL TREAD AND ARE MARKED: DOT 78HH CND 1016. THERE APPEARS TO HAVE BEEN A HOLE IN THE SIDEWALL THAT CAUSED SUDDEN LOSS OF PRESSURE.

DRIVING DOWNHILL OR AT SPEEDS OVER 70 MPH, THE BRAKES WERE NOT EFFECTIVE TO STOP THE VEHICLE SAFELY. THE VEHICLE VIBRATES AND WAS DIFFICULT TO MANEUVER WITH CONFIDENCE. THE VEHICLE HAD DONE ONLY 25,000 MILES AND UNDER MANUFACTURER'S WARRANTY. THE DEALER SIMPLY MACHINED THE ROTORS AND PUT THEM BACK. HOPING IT WILL FIX THE PROBLEM AND NOT DUE TO DEFECTIVE ROTORS. SHOULDN'T TOYOTA LOOK INTO THIS MORE AND PERHAPS SUGGEST REPLACING THE ROTORS INSTEAD OF INSTALLING THE SAME ROTORS?

WHEN DRIVING AT NIGHT ON DARK, HILLY ROADS, THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY. IT IS AS IF THE LIGHTS ARE MASKED HORIZONTALLY WITH THE TOP HALF DARK. IT IS EXTREMELY SCARY TO BE DRIVING ON DARK COUNTRY ROADS THAT ARE HILLY. WHEN YOU ARE TRAVELING DOWN HILL, YOU CANNOT SEE ANY DISTANCE IN FRONT OF THE CAR. GOING UPHILL IS ALMOST AS BAD. IT IS ALMOST ENOUGH TO GET RID OF THIS CAR. SUPPOSEDLY THIS IS TO KEEP FROM BLINDING ONCOMING CARS. I DON'T BUY IT! THIS HAS HAPPENED MULTIPLE TIMES WHEN WE HAVE BEEN TRAVELING TO STATE AND NATIONAL PARKS AND SMALLER TOWNS IN SOUTHERN MISSOURI, TENNESSEE AND NORTH CAROLINA. THE LAST OCCURRENCE WAS MAY 4TH 2018 LEAVING BRYSON CITY NORTH CAROLINA AT 9:30PM.

LEFT REAR TIRE ON OUR 2016 TOYOTA HIGHLANDER BEGIN TO LOOSE AIR WHILE PASSING A SEMI TRUCK ON THE INTERSTATE HIGHWAY. THE TIRE PRESSURE ALARM NOTIFIED THE DRIVER OF TIRE PRESSURE LOSS FOR AN EMERGENCY STOP. UPON A COMPLETE STOP THE TIRE PRESSURE HAD DROPPED ABOUT 85 % OR SO, (NOT FLAT BUT VERY NEAR SO AND COMPLETED THE AIR LOSS WITHIN A SHORT TIME AFTER STOPPING).. WE KNOW THIS BECAUSE I WAS FOLLOWING BEHIND MY WIFE DRIVING THE HIGHLANDER AT THE TIME. TRAVEL SPEED WAS BETWEEN 65 AND 70 MPH AT THE TIME. THE TIRES ARE THE ORIGINAL THAT CAME ON THE TOYOTA NEW AND HAD ABOUT 27000 MILES ON THEM. UPON INSPECTION OF THE TIRE IT LOOKS OBVIOUS THAT THE TIRE WAS DEFECTIVE DUE TO THE SUBSTANTIAL AMOUNT OF VISUAL CRUMBLED RUBBER ALL INSIDE THE TIRE SEPARATED FROM THE SIDEWALLS IN SIDE AND THE MASSIVE BLISTERS ON THE OUTSIDE OF THE TIRE, WE HAD ALL THE TIRES REPLACED ON THE VEHICLE AS WE HAD NO TRUST IN THE REST OF THE TIRES AFTER THIS HAPPENED. NEITHER THE TOYO TIRE MANUFACTURER REP., THE LOCAL TOYOTA DEALERSHIP, OR THE TOYOTA COMPANY WOULD TAKE RESPONSIBILITY FOR THE FAILURE, OR OFFERED ANY CONCESSIONS AGAINST THE REPLACEMENT TIRES. PHOTOS OF THE TIRE AND OR THE TIRE ITSELF IS AVAILABLE FOR NHTSA IF THERE IS A REQUEST TO REVIEW. POOR CUSTOMER SERVICE FROM THE TOYO TIRE MANUFACTURER, THE LOCAL DEALERSHIP OR THE TOYOTA COMPANY IS QUITE OBVIOUS TO US THAT THEY HAD NO CONCERN FOR OTHER PEOPLE THAT MAY HAVE THE SAME TOYO TIRES THAT TOYOTA CHOOSE TO PUT ON THE NEW VEHICLE THAT MAY CAUSE AN ACCIDENT. THE TIRE BRAND IS TOYO, TIRE LINE IS OPEN COUNTRY, TIRE SIZE 245-55-19 DOT # 73HH (CND2216)

WE BOUGHT TIRES AND FOUND THEM TO DEFECTIVE WITHIN A FEW DAYS IN WHICH YOU HAVE 30 DAYS TO GET REFUNDED OR PAY THE DIFFERENCE FOR ANOTHER TIRES .WE DID UPGRADE TO MICHELIN TIRES BUT NOT GET THE FULL REUND FOM THE DEFECTIVE TIRES THAT GOODYEAR WANTED TO HAVE RETURNED AND INVESTIGATED ,BUT THE MANAGER HAD THEM DESTROYED TO COVER UP THE EVIDENCE AND WE LOST $321.00 AND NOW WE WILL HAVE SAMS ALSO INVESTIGATED BY THE NATIONAL HIGHWAY SAFETY FOR SELLING DEFECTIVE TIRES FROM GOOD YEAR AND COVERING IT UP.WE DEFINETLY WILL NOT LET THIS ISSUE GO BECAUSE WE FEEL THESE TIRES WERE A SAFETY ISSUE THAT SAMS AND GOOD YEAR SHOULD OF ACKNOLEGED

WHENEVER THE WEATHER IS COLDER LIKE 35 DEGREES OR LOWER I AM HAVING ISSUES STARTING THE VEHICLE. THE DEALER ALREADY CHANGED THE BATTERY BUT IT DID NOT HELP. I HAD THE VEHICLE BY THE DEALER FOR 10 DAYS BUT THEY COULDN'T FIGURE IT OUT. IN THIS TIME I HAD TO PAY OUT OF POCKET FOR RENTAL AND OTHER EXPENSES. YESTERDAY IT TOOK ME 45 MINUTES UNTIL I WAS ABLE TO START THE VEHICLE. I SPOKE TO TOYOTA AND THEY ARE NOT VERY HELPFUL.

DRIVING SOUTH ON 12/20/2017, ON US-287 NEAR THE OKLAHOMA/TEXAS BORDER WITH NO OTHER VEHICLES VISIBLE IN FRONT OF US OR ONCOMING TRAFFIC, THE FRONT SECTION OF OUR SUNROOF SUDDENLY EXPLODED. LUCKILY THE SHADE WAS DRAWN OR SMALL PIECES OF GLASS WOULD HAVE FALLEN DOWN ON MY FAMILY. THE WEATHER WAS CLEAR AND NEARLY CLOUDLESS BLUE SKY DAY. DEALER REFUSED TO REPLACE UNDER WARRANTY THEY SAID IT HAD TO HAVE BEEN A ROCK. THEY OFFERED NO PROOF THAT IT WAS A ROCK AND I FIND IT NEXT TO IMPOSSIBLE THAT IT COULD HAVE BEEN CAUSED BY ANYTHING ELSE. WHILE DRIVING WE DID HAVE A FAIRLY DRASTIC TEMPERATURE CHANGE FROM THE MID 20'S TO THE MID 60'S. WE WERE DRIVING STRAIGHT AT HIGHWAY SPEEDS.