Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2425–50K
1050–75K
375–100K
0100–150K
0150K+
71 reports with mileage · 39 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports1 fire reports7 injury reports
What owners actually said
110 reports
Mileage unknown · Nov 11, 2021
Unknown Or Other
After shopping, we went to open the trunk of our Highlander by pressing the button. As it opened, we heard a crunching sound from the top but the trunk continued to open. It then reached the point where suddenly the top spoiler was dislodged and the back window's glass exploded outward in a thousand small pieces all over my hu…
Read full complaint
After shopping, we went to open the trunk of our Highlander by pressing the button. As it opened, we heard a crunching sound from the top but the trunk continued to open. It then reached the point where suddenly the top spoiler was dislodged and the back window's glass exploded outward in a thousand small pieces all over my husband. At no point did a safety mechanism turn on to stop the trunk from opening. We had a few prior experiences with the trunk failing to stop if something was in its way, demonstrating that there is an issue with the sensor or there is no sensory system in the car that would prevent it from crushing something or someone. After contacting Toyota, they stated that this was not covered under the warranty of the vehicle.
NHTSA ODI #11440142
Mileage unknown · Jul 13, 2021
Electrical SystemEngine
The contact owns a 2016 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. The contact would be able to restart the vehicle a few minutes after the failure. The contact had taken the vehicle to an unknown dealer. The dealer attempted to charge him a diagnostic …
Read full complaint
The contact owns a 2016 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. The contact would be able to restart the vehicle a few minutes after the failure. The contact had taken the vehicle to an unknown dealer. The dealer attempted to charge him a diagnostic fee and the contact refused. The manufacturer had been notified of the failure and they sided with the dealer and insisted that he pay a diagnostic fee to have the vehicle serviced. The vehicle was not repaired. The failure mileage was unknown.
NHTSA ODI #11424583
82,000 miles · Apr 4, 2021
Engine
ENGINE IS MAKING A AUDIBLE KNOCKING SOUND THAT INCREASES WITH ENGINE RPM. THE SOUND IS EMITTING FROM THE BOTTOM RIGHT HAND SIDE OF THE ENGINE (UNDERNEATH/TO THE RIGHT OF THE OIL PAN ON THE SIDE NEAREST TO THE PULLEYS AND SERPENTINE BELT). I HAVE REPORTED THIS ISSUE TO RELIABLE TOYOTA IN SPRINGFIELD MISSOURI. DEALER CLAIMS THE SO…
Read full complaint
ENGINE IS MAKING A AUDIBLE KNOCKING SOUND THAT INCREASES WITH ENGINE RPM. THE SOUND IS EMITTING FROM THE BOTTOM RIGHT HAND SIDE OF THE ENGINE (UNDERNEATH/TO THE RIGHT OF THE OIL PAN ON THE SIDE NEAREST TO THE PULLEYS AND SERPENTINE BELT). I HAVE REPORTED THIS ISSUE TO RELIABLE TOYOTA IN SPRINGFIELD MISSOURI. DEALER CLAIMS THE SOUND IS NORMAL EVEN AFTER VIDEO EVIDENCE WAS PROVIDED. HOWEVER, I HAVE NOT HEARD A KNOCKING SOUND COMING FROM OTHER HIGHLANDERS. A NON DEALER MECHANIC WAS CONSULTED AND HE HEARD TO NOISE AND ADVISED MY TO RETURN TO THE DEALER SO THEY MAY SOLVE THE ISSUE UNDER WARRANTY,
NHTSA ODI #11406286
56,000 miles · Dec 11, 2020
Engine
CRANKSHAFT POSITION SENSOR INOPERATIVE DURING NORMAL USE
NHTSA ODI #11383080
56,125 miles · Nov 3, 2020
Steering
MONDAY 2, 2020 AND ON THE FRIDAY BEFORE AND 2 OTHER TIMES ,THE STEERING WHEEL ICON WOULD SHOW ON DASH. AND ON AT LEAST TWICE WHILE DRIVEING STEERING WOULD LOCK UP SO BAD ,IT REQUIRED YOUR WHOLE BODY WEIGHT TO TURN A SMALL AMOUNT . THOUGHT I WAS GOING TO BE KILLED! PULLED OVER AND SHUT OFF ENGINE AND RESTARTED ENGINE AND THAT PU…
Read full complaint
MONDAY 2, 2020 AND ON THE FRIDAY BEFORE AND 2 OTHER TIMES ,THE STEERING WHEEL ICON WOULD SHOW ON DASH. AND ON AT LEAST TWICE WHILE DRIVEING STEERING WOULD LOCK UP SO BAD ,IT REQUIRED YOUR WHOLE BODY WEIGHT TO TURN A SMALL AMOUNT . THOUGHT I WAS GOING TO BE KILLED! PULLED OVER AND SHUT OFF ENGINE AND RESTARTED ENGINE AND THAT PUTS SEERING BACK TO NORMAL FOR A LITTLE WHILE. TOOK TO DEALERSHIP 11/02/2020 THEY SAID NOT UNDER WARRANTY, { 56125 MILES} BY THE WAY! TOLD ME 1400.00 PLUS TAX! THEY SAID THEY NEVER SEEN THIS BAD TOLD I SHOULDN'T DRIVE IT HOME, HAD TO FIND A RIDE HOME. THE Y WILL REPLACE THE ECU WHICH IS 700.00 BY ITSELF ON 11/03/2020. IM NOT SURE TOYOTA IS WHAT THEY USED TO BE. AND WE HAVE OWNED 5 TOYOTA'S!
NHTSA ODI #11372797
23,000 miles · Oct 25, 2020
Steering
2016 TOYOTA HIGHLANDER 30,000 MILES EPS FAILURE STEP ON THE BREAK IN THE MORNING EPS FAILURE WITH THE FLASHING LIGHT SHUT IT OFF STEP ON THE BREAK AGAIN START IT AND SOMETIMES IT'S BACK TO NORMAL READ ABOUT THE 2015 HAVING THIS PROBLEM TRULY THING THIS TRUCK WAS BUILT TOWARDS 2015 MORE THAN INTO 2016 THINK IT SHOULD BE LOOKED I…
Read full complaint
2016 TOYOTA HIGHLANDER 30,000 MILES EPS FAILURE STEP ON THE BREAK IN THE MORNING EPS FAILURE WITH THE FLASHING LIGHT SHUT IT OFF STEP ON THE BREAK AGAIN START IT AND SOMETIMES IT'S BACK TO NORMAL READ ABOUT THE 2015 HAVING THIS PROBLEM TRULY THING THIS TRUCK WAS BUILT TOWARDS 2015 MORE THAN INTO 2016 THINK IT SHOULD BE LOOKED INTO I KNOW THEY HAD PROBLEMS IN 2015 WITH IT FOR A 2016 WITH 30,000 MILES YOU SHOULD HAVE NO PROBLEMS. TRULY WOULD LIKE TO RESPOND IN SOME SORT INVESTIGATION TO SEE IF IT WAS BUILT TOWARDS THE TAIL END OF 2015. STATIONARY ALWAYS HAPPENED STARTING IT UP HAPPENED TWICE IN DECEMBER2019 DIDN'T THINK ANYTHING OF IT STARTED HAPPENING FREQUENTLY SEPTEMBER 2020
NHTSA ODI #11366270
Mileage unknown · Sep 20, 2020
Unknown Or Other
HAS THERE BEEN ANY RECALLS IN MY VEHICLE THAT I HAVEN'T ADDRESSED OR TAKEN CARE OF? I AM ON THE ROAD QUITE A BIT AND WAS NOTED OF SEVERAL PAST RECALLS. THANK YOU . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11360096
1 miles · Sep 19, 2020
Unknown Or Other
MY SUV S SUNROOF SHATTERED WHILE DRIVING ON A SUBURBAN STREET WITH TWO KIDS IN CAR SEATS BEHIND ME . IT SOUNDED LIKE AN EXPLOSION . GLASS IS ALL OVER THE CAR , IT HAS TO BE TOWED AND I NEED A RENTAL CAR AND I HAVE TO FILE A CLAIM FOR MY INSURANCE NOW.
NHTSA ODI #11359935
Mileage unknown · Aug 31, 2020
Exterior Lighting
WATER INSIDE LEFT TAILLIGHT ASSEMBLY AS PURCHASED USED FROM DAVE EDWARDS TOYOTA, AS CERTIFIED PRE-OWNED
NHTSA ODI #11352344
Mileage unknown · May 9, 2020
Electrical SystemUnknown Or Other
THE IPHONE 11 IS NOT COMPATIBLE WHICH CAUSES YOU NOT TO BE ABLE TO DRIVE HANDS FREE. EVERY TIME I TURN ON MY CAR AND CONTEXT MY PHONE MY CAR AUDIO DISCONNECTS. I CONFIRMED ON THE TOYOTA WEBSITE THAT THE IPHONE 11 IS NOT COMPATIBLE WITH TOYOTA CARS WHICH MAKES IT IMPOSSIBLE TO DRIVE HANDS FREE. *TR
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
Additional source detail variants (2)
Electrical System:wiring
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
Service Brakes, Hydraulic:fluid
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Consequence & remedy
Consequence: An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2016 Toyota Highlander Problems, Complaints & Recalls | Skip That Year