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2016 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

71 reports with mileage · 39 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports1 fire reports7 injury reports

Fuel/propulsion System complaints

3 reports
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51,000 miles · Aug 18, 2019
Fuel/propulsion System

NOTED FUEL ECONOMY CONTINUES TO DROP AND NOWHERE NEAR ADVERTISED MILEAGE. LAST TRIP IN VEHICLE NOTED 20 MPG ON ADVERTISED 27MPG. AROUND TOWN MILEAGE DROPPING BELOW 19 MPG.

NHTSA ODI #11244729

834 miles · Aug 6, 2016
Fuel/propulsion System

JULY 3, 2016: WE BOUGHT THE CAR. JULY 23 5PM I FILLED UP WITH GAS AT THE CHEVRON. DROVE TO WEST LA FOR 15 MILES ON THE 10 FWY WITH MY FAMILY IN THE CAR, NO PROBLEM TO VISIT MY MOM. 8:30PM WE LEFT HER HOUSE TO GO HOME. WE DROVE ON THE STREET FOR TWO MINUTES AND WE CAME TO A STOP LIGHT I BRAKED TO A COMPLETE STOP, AND THE CAR…

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JULY 3, 2016: WE BOUGHT THE CAR. JULY 23 5PM I FILLED UP WITH GAS AT THE CHEVRON. DROVE TO WEST LA FOR 15 MILES ON THE 10 FWY WITH MY FAMILY IN THE CAR, NO PROBLEM TO VISIT MY MOM. 8:30PM WE LEFT HER HOUSE TO GO HOME. WE DROVE ON THE STREET FOR TWO MINUTES AND WE CAME TO A STOP LIGHT I BRAKED TO A COMPLETE STOP, AND THE CAR DIED. THE DASH BOARD SCREEN SAID PUT YOUR CAR IN PARK AND START THE CAR. IT WAS DARK AND MANY CARS WERE BEHIND ME, WAITING FOR ME TO START MY CAR. WE WERE AFRAID THE CAR BEHIND US WOULD HIT US. MY DAUGHTERS WERE SITTING IN THE BACK SEAT, AND MY WIFE IN THE FRONT PASSENGER SEAT. I PUT IT IN PARK, TRIED TO START. BUT IT DID NOT, SO I PUMPED THE ACCELERATOR, THEN IT STARTED. I DROVE ONTO THE FREEWAY ON RAMP, GOT ON THE 10 FWY HEADING EAST. TRAFFIC WAS GOOD AT FIRST, EVERYONE WAS GOING 60 MPH. THEN SUDDENTLY, THE THE FREEWAY TRAFFIC WAS BUMPER TO BUMPER AND I HAD TO BRAKE TO SLOW DOWN QUICKLY. WHEN I DID, THE CAR DIED ON ME AGAIN. THE DASHBOARD SCREEN SAID TO PUT THE CAR IN PARK AND START MY ENGINE. NOW, WE ALL BEGAN TO PANIC BECAUSE THE CARS BEHIND US WERE GOING FAST, AND THEY MIGHT SMASH INTO US. WE WERE AFRAID WE WOULD DIE OR BE BADLY INJURED BY THE COLLISION COMING. LUCKILY THE CAR BEHIND ME STOPPED WITHOUT HITTING US. ONCE AGAIN, I PUT IT IN PARK, PUMPED MY ACCELERATOR, AND THE CAR STARTED. AT THIS POINT, I DECIDED, NO MATTER HOW SLOW THE FREEWAY TRAFFIC IS, I WILL L NOT BRAKE, BECAUSE IF I DO, THE CAR WILL STALL, AND WE CAN GET HIT BY THE CAR BEHIND US. SO I DROVE VERY SLOWY UNTIL WE GOT OFF THE FREEWAY, AND ARRIVED HOME. AUGUST 2, 2016: 6:30AM I FILLED UP THE TANK AT THE SHELL GAS STATION NEAR MY HOUSE, BEING CAREFUL NOT TO OVERFILL IT. THEN I TRIED TO DRIVE TO WORK BUT THE EXACT SAME THING HAPPENED.

NHTSA ODI #10893721

100 miles · Apr 18, 2016
Fuel/propulsion SystemSteering

BRAND NEW CAR IN THE SHOP TWICE DURING FIRST WEEK. FOLLOWING REFUELING (NOT TOPPED OFF - STOPPED AT FIRST CLICK) THE CAR STARTS STALLING AT RED LIGHTS OR AT LOW SPEEDS. HAS DONE THIS A DOZEN TIMES. ON THE HIGHWAY CAR STUTTERS, CHECK ENGINE LIGHT COMES ON AND TRACTION CONTROL BECOMES DISABLED. THE DEALERSHIP SAYS THIS IS DUE TO O…

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BRAND NEW CAR IN THE SHOP TWICE DURING FIRST WEEK. FOLLOWING REFUELING (NOT TOPPED OFF - STOPPED AT FIRST CLICK) THE CAR STARTS STALLING AT RED LIGHTS OR AT LOW SPEEDS. HAS DONE THIS A DOZEN TIMES. ON THE HIGHWAY CAR STUTTERS, CHECK ENGINE LIGHT COMES ON AND TRACTION CONTROL BECOMES DISABLED. THE DEALERSHIP SAYS THIS IS DUE TO OVERFILLING THE GAS TANK AND CHANGED THE CARBON CARTRIDGE FOR THE EVAC THIS IS DEFINITELY NOT THE CASE. A SECOND REFILL AFTER THE REPAIR CONFIRMED THAT THE PROBLEM EXISTS EVEN WHEN FILLING UP VERY CAREFULLY. IF GASOLINE IS FILLING UP THIS COMPONENT THEN THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND ITS DANGEROUS TO DRIVE. AGAIN THIS CAR IS ONLY 9 DAYS OLD AND IN THE SHOP TWICE FOR THE SAME REASON. LOSING POWER AT A BUSY INTERSECTION IS DANGEROUS AS THIS HAS HAPPENED IN AREAS WHERE CARS ARE MOVING QUITE FAST. I WAS ALMOST REAR ENDED WHEN MY CAR STALLED.

NHTSA ODI #10859987

Official recalls

2

16V775000 · Electrical System:wiring; Service Brakes, Hydraulic:fluid

Oct 24, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.

Additional source detail variants (2)

Electrical System:wiring

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.

Service Brakes, Hydraulic:fluid

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.

16V420000 · Equipment:other:labels

Jun 9, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."

Consequence & remedy

Consequence: An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.

Remedy: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.