NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
403 reports70,000 miles · Sep 18, 2014
Engine
THE OIL COOLER HOSE ON MY 2008 HIGHLANDER SUDDENLY MALFUNCTIONED, CAUSING MOST OF MY CAR'S OIL TO SPILL OUT ON TO THE DRIVEWAY. APPARENTLY, THIS PARTICULAR RUBBER HOSE HAS BEEN THE SUBJECT OF RECALLS AND EQUIPMENT UPGRADES TO A METAL PIPE IN OTHER TOYOTA MODELS, BUT NOT THE HIGHLANDER. THIS IS A SAFETY ISSUE THAT TOYOTA IS NEG…
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THE OIL COOLER HOSE ON MY 2008 HIGHLANDER SUDDENLY MALFUNCTIONED, CAUSING MOST OF MY CAR'S OIL TO SPILL OUT ON TO THE DRIVEWAY. APPARENTLY, THIS PARTICULAR RUBBER HOSE HAS BEEN THE SUBJECT OF RECALLS AND EQUIPMENT UPGRADES TO A METAL PIPE IN OTHER TOYOTA MODELS, BUT NOT THE HIGHLANDER. THIS IS A SAFETY ISSUE THAT TOYOTA IS NEGLECTING TO ACKNOWLEDGE IN ITS HIGHLANDERS. I CALLED MY LOCAL TOYOTA DEALERSHIP TO REPORT THE PROBLEM, AND ASK WHAT TOYOTA IS DOING TO FIX IT, AND THEY DENIED THERE WAS ANY KIND OF PROBLEM WITH THE OIL COOLER HOSES. A SIMPLE GOOGLE SEARCH IMPLIES OTHERWISE. *TR
NHTSA ODI #10637334
71,869 miles · Aug 26, 2014
StructureVehicle Speed ControlCrash
ATTEMPTING TO PARK CAR IN A SHOPPING CENTER. SUDDENLY ENGINE ACCELERATED UNINTENTIONALLY. HIT CURB & TREE. DAMAGE TO CAR APPROXIMATELY $6000 TO REPAIR. *TR
NHTSA ODI #10628611
64,000 miles · Aug 7, 2014
Air Bags
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 4 MPH, THE SRS WARNING SENSOR ILLUMINATED CONTINUOUSLY. THE DEALER STATED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART N…
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TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 4 MPH, THE SRS WARNING SENSOR ILLUMINATED CONTINUOUSLY. THE DEALER STATED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 9/18/14*CN
NHTSA ODI #10619565
159,808 miles · Jul 22, 2014
Wheels
THE CAR BEGAN TO SHAKE AND WAS UNCONTROLLABLE. MANAGED TO PULL OVER AND UPON INSPECTION FOUND THAT ALL OF THE LUG NUTS ON BOTH FRONT TIRES WERE VERY LOOSE. THE CAR WAS SERVICED BY GREENTREE TOYOTA GREENTREE SCION. COMMERCE DRIVE, BROOKFIELD CT THE DAY BEFORE AND A TIRE ROTATION SERVICE WAS REQUESTED. THE LUG NUTS WERE LOOSEN…
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THE CAR BEGAN TO SHAKE AND WAS UNCONTROLLABLE. MANAGED TO PULL OVER AND UPON INSPECTION FOUND THAT ALL OF THE LUG NUTS ON BOTH FRONT TIRES WERE VERY LOOSE. THE CAR WAS SERVICED BY GREENTREE TOYOTA GREENTREE SCION. COMMERCE DRIVE, BROOKFIELD CT THE DAY BEFORE AND A TIRE ROTATION SERVICE WAS REQUESTED. THE LUG NUTS WERE LOOSENED BUT NEVER TIGHTENED BACK UP. *TR
NHTSA ODI #10615334
Mileage unknown · Jul 10, 2014
Engine And Engine CoolingEquipment
MY 2008 TOYOTA HIGHLANDER SPORT OIL COOLER LINE JUST GAVE OUT. DURING MY RESEARCH I FOUND THIS HAS BEEN A PROBLEM IN THE PAST. MY CAR HAS BEEN IN THE SHOP FOR OVER TWO WEEK. ACCORDING TO THE TOYOTA DEALER, THE RUBBER HOSE IS BEING REPLACED BY METAL. TOYOTA DOES NOT HAVE AN ETA FOR THE PART. THE DEALERSHIP IS NUMBER 90 ON THE L…
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MY 2008 TOYOTA HIGHLANDER SPORT OIL COOLER LINE JUST GAVE OUT. DURING MY RESEARCH I FOUND THIS HAS BEEN A PROBLEM IN THE PAST. MY CAR HAS BEEN IN THE SHOP FOR OVER TWO WEEK. ACCORDING TO THE TOYOTA DEALER, THE RUBBER HOSE IS BEING REPLACED BY METAL. TOYOTA DOES NOT HAVE AN ETA FOR THE PART. THE DEALERSHIP IS NUMBER 90 ON THE LIST.. THEY WILL NOT PROVIDE A CAR. *TR
NHTSA ODI #10609514
63,000 miles · Jul 3, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED AFTER TURNING ON THE AIR CONDITIONER, IT EMITTED HOT AIR THROUGH THE VENTS AND WOULD CONTINUE TO DO SO ONCE THE AIR CONDITIONER WAS TURNED OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER A REMEDY. THE DEALER DIAGNOSED THAT A COMPUTER CHIP NEED…
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TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED AFTER TURNING ON THE AIR CONDITIONER, IT EMITTED HOT AIR THROUGH THE VENTS AND WOULD CONTINUE TO DO SO ONCE THE AIR CONDITIONER WAS TURNED OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER A REMEDY. THE DEALER DIAGNOSED THAT A COMPUTER CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 63,000.
NHTSA ODI #10608005
77,000 miles · Jun 28, 2014
Engine And Engine CoolingPower Train
WHILE DRIVING MY CARE ON THE HIGHWAY THE "LOW ENGINE PRESSURE" LIGHT CAME ON. I IMMEDIATELY EXIT THE HIGHWAY AND WENT TO THE GAS STATION. ALL THE OIL IN MY CAR LEAKED OUT. WE PUT 4 QUARTS OF OIL IN MY CAR AND WHEN YOU TURN ON THE CAR ALL THE OIL LEAKED OUT. I CALL FOR A FLAT BED TOW TRUCK AND DROP MY CAR OFF TO THE DEALER. …
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WHILE DRIVING MY CARE ON THE HIGHWAY THE "LOW ENGINE PRESSURE" LIGHT CAME ON. I IMMEDIATELY EXIT THE HIGHWAY AND WENT TO THE GAS STATION. ALL THE OIL IN MY CAR LEAKED OUT. WE PUT 4 QUARTS OF OIL IN MY CAR AND WHEN YOU TURN ON THE CAR ALL THE OIL LEAKED OUT. I CALL FOR A FLAT BED TOW TRUCK AND DROP MY CAR OFF TO THE DEALER. TOYOTA HAS A RECALL 2GR-FEV6 LSC 90K, WHICH HAS THIS ISSUE. THE TOYOTA DEALER IS SAYING MY VEHICLE VIN # IS NOT EFFECTED BY THIS. HOW COULD THIS BEEN WHEN THE SAME EXACT THING HAPPEN TO MY CAR AND THEY ARE REPLACING THE PARTS THAT ARE PART OF THIS RECALL. THEY ARE CHARGING ME $900.00 TO FIX THE CAR. I NEED HELP. MY TOYOTA LIFE TIME WARRANTY DOES NOT COVER THIS!!!!!.....THIS IS A SERIOUS SAFETY ISSUE. I BELIEVE TOYOTA IS COVERING IT UP SO THAT THEY DO NOT HAVE TO HAVE ALL THE VEHICLES FIXED DUE TO THIS MALFUNCTION. *TR
NHTSA ODI #10606639
141,451 miles · Jun 17, 2014
Electrical SystemEngineSteering
WE WERE STARTING OFF TO GO ON VACATION WHEN WARNING LIGHTS CAME ON THE DASHBOARD AND INFORMATION PANEL WITH HYBRID SYSTEM WARNINGS AND BRAKE WARNINGS THEN THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD AND STEERING WAS LOST. WE WERE ABLE TO GET OFF TO THE SIDE ENOUGH TO PREVENT CAUSING AN ACCIDENT HOWEVER WE WERE ON A BUS…
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WE WERE STARTING OFF TO GO ON VACATION WHEN WARNING LIGHTS CAME ON THE DASHBOARD AND INFORMATION PANEL WITH HYBRID SYSTEM WARNINGS AND BRAKE WARNINGS THEN THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD AND STEERING WAS LOST. WE WERE ABLE TO GET OFF TO THE SIDE ENOUGH TO PREVENT CAUSING AN ACCIDENT HOWEVER WE WERE ON A BUSY STREET. HAD IT TOWED TO THE LOCAL TOYOTA DEALER AND THE DIAGNOSIS WAS A FAILED COIL. THEY REPLACED ALL 3 COILS SAYING THAT IT WOULD BE PRUDENT AS THE ENGINE WAS ALREADY APART (I AGREE). THEY ALSO SAID THAT THIS IS A RELATIVELY COMMON OCCURRENCE WITH SOME OF THE HIGHLANDER HYBRIDS. I HAVE THE PART AND IT LOOKS LIKE THE TOP OF THE COIL BECAME OVER HEATED AND BLEW OUT THE TOP PLASTIC COMPOUND. I CONSIDER MYSELF VERY LUCKY THAT THIS DID NOT HAPPEN WHILE ON A HIGHWAY ON A RAINY DAY WHERE THE VEHICLE ABRUPTLY STOPPING WOULD CERTAINLY HAVE CAUSED ME TO BE IN AN ACCIDENT. THIS IS CERTAINLY A FLAW THAT TOYOTA SHOULD ADDRESS FOR SAFETY REASONS AND IT MAKES ME HESITANT TO WANT TO PURCHASE ANOTHER TOYOTA PRODUCT AGAIN. *TR
NHTSA ODI #10598817
55,000 miles · Jun 17, 2014
Air BagsStructureCrash
I WAS DRIVING NORTH ON A DIVIDED ONE WAY STREET. A 2006 MINIVAN WAS TRAVELING SOUTH ON THE OTHER SIDE OF THE DIVIDED STREET. HE MADE A LEFT HAND TURN, RAN THROUGH THE YIELD SIGN AND BROADSIDED ME ON THE DRIVER SIDE. I SAW HE WAS NOT GOING TO STOP AND TURNED THE WHEEL TO THE RIGHT, NOT IN TIME. TOOK OUT THE LEFT SIDE OF THE H…
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I WAS DRIVING NORTH ON A DIVIDED ONE WAY STREET. A 2006 MINIVAN WAS TRAVELING SOUTH ON THE OTHER SIDE OF THE DIVIDED STREET. HE MADE A LEFT HAND TURN, RAN THROUGH THE YIELD SIGN AND BROADSIDED ME ON THE DRIVER SIDE. I SAW HE WAS NOT GOING TO STOP AND TURNED THE WHEEL TO THE RIGHT, NOT IN TIME. TOOK OUT THE LEFT SIDE OF THE HIGHLANDER FROM THE FRONT WHEEL TO THE REAR PANEL. HIS FRONT AIRBAG DID DEPLOY. MY SIDE AIRBAG DID NOT DEPLOY AND I KNOW MY HEAD BOUNCED AGAINST THE SIDE WINDOW TWICE. I ASKED THE BODY SHOP TO LOOK AT THE AIRBAG AND THEY SAID THAT IT APPEARED OK AND APPARENTLY THE STRIKE DID NOT WARRANT AIRBAG INFLATION. THE HIGHLANDER IS 4 WHEEL DRIVE, 20" WHEELS. BOTH LEFT DOORS HAD TO BE REPLACED AND DAMAGE WAS LOW ON DOORS. WHEELS ALSO REPLACED. I THINK THE SIDE AIRBAG SHOULD HAVE DEPLOYED. *TR
NHTSA ODI #10598789
92,800 miles · May 28, 2014
Engine
I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUS…
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I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUST CHANGED THE OIL IN MY CAR A FEW DAYS PRIOR. BEFORE I COULD MAKE IT HOME THE CAR WAS SMOKING, KNOCKING, AND SHIFTING VERY LOUDLY. MY HUSBAND SAID I WAS LUCKY THIS DIDN'T LOCK UP THE ENGINE. HE DISCOVERED OIL SPLATTERS ALL OVER THE TIRE AND NEAR THE ENGINE. WE HAD NO ISSUES AT ALL PRIOR TO TODAY. WE ARE GOING TO TRY REPLACING THE OIL LINE AS DENOTED IN OTHER PEOPLES COMMENTS. THEIR EXPERIENCES WITH THIS ISSUE MIRROR MY EXPERIENCE. I'M DISAPPOINTED TO HEAR TOYOTA ISSUED A SERVICE BULLETIN ABOUT THIS AND NOT A SAFETY RECALL. THIS COULD HAVE BEEN A HUGE SAFETY ISSUE AS I'M HAULING KIDS TO/FROM DAYCARE DURING RUSH HOUR TRAFFIC NOT TO MENTION LOCKING UP THE ENGINE. THIS CAME OUT OF THE MIDDLE OF NOWHERE. *TR
NHTSA ODI #10594692
Official recalls
11Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Oct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence & remedy
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Apr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence & remedy
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Additional source detail variants (2)
Air Bags:side/window
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Air Bags
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Apr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
Consequence & remedy
Consequence: HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
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