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2004 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

235 reports with mileage · 51 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports3 fire reports16 injury reports

What owners actually said

286 reports
79,000 miles · Oct 5, 2010
Electrical SystemExterior Lighting

A 2004 TOYOTA HIGHLANDER SIGNAL LIGHT (SAFETY ITEM) IS MALFUNCTIONING AND WHEN I TOOK IT TO TOYOTA DEALER (DARCARS), I WAS TOLD I HAVE TO CHANGE THE NAVIGATION SYSTEM (LUXURY ITEM) WHICH CURRENTLY IS WORKING. I HAVE NO IDEA WHY THEY HAD TO INTEGRATE THESE TWO FUNCTIONS WHEN ONE IS A SAFETY AND THE OTHER ONE IS LUXURY ITEMS. BESI…

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A 2004 TOYOTA HIGHLANDER SIGNAL LIGHT (SAFETY ITEM) IS MALFUNCTIONING AND WHEN I TOOK IT TO TOYOTA DEALER (DARCARS), I WAS TOLD I HAVE TO CHANGE THE NAVIGATION SYSTEM (LUXURY ITEM) WHICH CURRENTLY IS WORKING. I HAVE NO IDEA WHY THEY HAD TO INTEGRATE THESE TWO FUNCTIONS WHEN ONE IS A SAFETY AND THE OTHER ONE IS LUXURY ITEMS. BESIDES, IT COSTS $6000 + LABOR + TAX TO CHANGE THE NAVIGATION SYSTEM. AFTER INTENSIVE SEARCH ON THE INTERNET I FOUND OUT THAT TOYOTA KNOWS ABOUT THE PROBLEM EXCEPT THEY ONLY COVER THE PROBLEM UNDER THE 36,000MILE/3 YEAR WARRANTY. IF THIS WAS A MILEAGE RELATED PROBLEM, I CAN UNDERSTAND EVEN IF TWO NONE RELATED FUNCTIONS ARE INTERLOCKED, BUT THIS HAS NOTHING TO DO WITH MILEAGE AND WE CANNOT DRIVE WITHOUT A SIGNAL LIGHT BUT WE CAN WITHOUT A NAVIGATION SYSTEM. THIS PROBLEM STARTED A MONTH AGO AND I HAVE TRIED TO GET A RESPONSE FROM TOYOTA AND THEY ARE NOT GIVING ME ANY RESPONSE REGARDING THIS MATER. *TR

NHTSA ODI #10359218

80,000 miles · Oct 4, 2010
Electrical System

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT BOTH THE LEFT AND RIGHT TURN SIGNALS FAILED. THE SIGNAL LIGHTS ALSO INCLUDE THE NAVIGATION SYSTEM IN THE VEHICLE WHICH COINCIDES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE NAVIGATIONAL SYSTEM WOULD HAVE TO BE REPAIRED IN ORDER TO REPAIR THE NON-…

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TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT BOTH THE LEFT AND RIGHT TURN SIGNALS FAILED. THE SIGNAL LIGHTS ALSO INCLUDE THE NAVIGATION SYSTEM IN THE VEHICLE WHICH COINCIDES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE NAVIGATIONAL SYSTEM WOULD HAVE TO BE REPAIRED IN ORDER TO REPAIR THE NON-FUNCTIONAL TURN SIGNALS, AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED VIA EMAIL BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI #10359091

Mileage unknown · Aug 18, 2010
Engine And Engine CoolingVisibility

THE TEMPERATURE CONTROL ON MY 2004 TOYOTA HIGHLANDER KEEPS SWITCHING BY ITSELF FROM HOT TO COLD AND HOT AGAIN. I HAVE TO ACTUALLY TURN THE AC ON EVEN WHEN THE OUTSIDE AIR COMING IN IS MODERATE BECAUSE THE TEMPERATURE CONTROL WILL SWITCH BY ITSELF TO HOT AND I CAN'T SWITCH IT OFF. THIS OCCURS EVERY TIME I DRIVE AND MO…

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THE TEMPERATURE CONTROL ON MY 2004 TOYOTA HIGHLANDER KEEPS SWITCHING BY ITSELF FROM HOT TO COLD AND HOT AGAIN. I HAVE TO ACTUALLY TURN THE AC ON EVEN WHEN THE OUTSIDE AIR COMING IN IS MODERATE BECAUSE THE TEMPERATURE CONTROL WILL SWITCH BY ITSELF TO HOT AND I CAN'T SWITCH IT OFF. THIS OCCURS EVERY TIME I DRIVE AND MORE SO WHEN I GO OVER A BUMP OR MAKE A TURN. I TURN THE VENT ON FOR OUTSIDE AIR, BUT THE TEMPERATURE CONTROL GETS LOCKED ON TO HOT AND I CAN'T TURN IT OFF. I HAVE CALLED THE DEALER AND THEY HAVE SAID THAT IT WOULD COST AROUND $1000.00 TO FIX IT. THEY WANT TO REPLACE THE WHOLE CONTROL UNIT. I HAVE READ VARIOUS FORUMS OF NUMEROUS OWNERS HAVING THIS SAME ISSUE. IT SEEMS TO BE A PROBLEM WITH TOYOTA NOT LEAVING ENOUGH SLACK IN A RIBBON CABLE WITH 3 CONNECTIONS THAT CONNECT FROM THE CIRCUIT BOARD TO THE CONTROL KNOB. THE WIRES BREAK OFF FROM THE SOLDERING ON THE KNOB. THIS SOUNDS LIKE A KNOWN DEFECT TO ME THAT TOYOTA IS AWARE OF, BUT CHOOSES TO IGNORE. APPARENTLY A CHEAPER FIX IS TO RE-SOLDER THE CABLE, BUT THEY REFUSED TO DO THAT. I THINK THEY SHOULD BE FIXING THIS FOR FREE. THIS IS JUST ANOTHER EXAMPLE OF TOYOTA IGNORING KNOWN ISSUES WITH THEIR VEHICLES. *TR

NHTSA ODI #10350400

71,624 miles · Aug 14, 2010
Vehicle Speed ControlCrashInjury

DATE OF INCIDENT: SATURDAY, JULY 17, 2010 AT APPROXIMATELY 12:45 P.M. INCIDENT DESCRIPTION: COMING FROM A COMPLETE STOP, TURNED THE STEERING WHEEL TO PARK A 2004 TOYOTA HIGHLANDER INTO A PARKING SPOT. THE DRIVER GENTLY/MINIMALLY TOUCHED THE ACCELERATOR PEDAL TO PULL INTO THE PARKING SPOT. THE VEHICLE SUDDENLY ACCELERATED WI…

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DATE OF INCIDENT: SATURDAY, JULY 17, 2010 AT APPROXIMATELY 12:45 P.M. INCIDENT DESCRIPTION: COMING FROM A COMPLETE STOP, TURNED THE STEERING WHEEL TO PARK A 2004 TOYOTA HIGHLANDER INTO A PARKING SPOT. THE DRIVER GENTLY/MINIMALLY TOUCHED THE ACCELERATOR PEDAL TO PULL INTO THE PARKING SPOT. THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY ADDITIONAL FORCE PLACED ON THE ACCELERATOR PEDAL. THE DRIVER IMMEDIATELY APPLIED THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE. PRIOR TO THE VEHICLE COMING TO A COMPLETE STOP, THE FRONT OF THE VEHICLE STRUCK THE METAL PART OF A SIGN. THIS IS THE FIRST OCCURRENCE OF SUDDEN ACCELERATION SINCE PURCHASING THE VEHICLE USED FROM A DEALERSHIP. THE VEHICLE HAS NOT BEEN SCHEDULED FOR REPAIR AT THIS TIME. UPDATED 10/20/10 *BF UPDATED 10/22/10 *TR

NHTSA ODI #10349373

110,000 miles · Aug 10, 2010
Steering

2004 HIGHLANDER - STEERING FAILED ON MAJOR SHOPPING ROAD TODAY. HEARD ONLY A HISSING SOUND IN THE ENGINE COMPARTMENT WITH A LARGE PLUME OF DARK SMOKE OUT THE TAIL PIPE. ENGINE DID NOT QUIT BUT WAS LUCKY TO BE ABLE TO PULL WHEEL HARD RIGHT TO TURN INTO PARKING LOT. AI/C STAYED ON, DID NOT OVERHEAT, TIMING BELT JUST CHANGED, N…

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2004 HIGHLANDER - STEERING FAILED ON MAJOR SHOPPING ROAD TODAY. HEARD ONLY A HISSING SOUND IN THE ENGINE COMPARTMENT WITH A LARGE PLUME OF DARK SMOKE OUT THE TAIL PIPE. ENGINE DID NOT QUIT BUT WAS LUCKY TO BE ABLE TO PULL WHEEL HARD RIGHT TO TURN INTO PARKING LOT. AI/C STAYED ON, DID NOT OVERHEAT, TIMING BELT JUST CHANGED, NO LEAKING FLUIDS BUT MOST OF ALL NO WARNING LIGHTS OR CHECK ENGINE LITE CAME ON. HAD PROBLEM LAST MONTH WITH A/C WHICH WAS FIXED. WHAT HAPPENS TO SOMEONE DRIVING AT 65 ON HIGHWAY AND LOSES ABILITY TO STEER ... INSTANT DEATH TO DRIVER AND PERHAPS MANY OTHERS. BEEN A TOYOTA FAN FOR 30 YEARS BUT THIS COUPLED WITH OTHER MAJOR RECALLS SERIOUSLY FRIGHTENS ME TO GET BEHIND THE WHEEL AGAIN. CAR WAS TOWED TO TOYOTA DEALER WHO HAS MAINTAINED THE CAR SINCE 2004. AWAITING OUTCOME OF INVESTIGATION. POSTED 8-9-10. *TR

NHTSA ODI #10348382

85,000 miles · Jul 9, 2010
Vehicle Speed Control

I OWN A 2004 TOYOTA HIGHLANDER. I HAVE HAD AN OCCASIONAL PROBLEM WITH THE VEHICLE HESITATING AND THEN LURCHING UPON ACCELERATION SINCE I PURCHASED THE VEHICLE. THE PROBLEM IS BECOMING MORE FREQUENT AS THE VEHICLE AGES. I HAVE MENTIONED IT ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS TAKE IN FOR SERVICE BUT THE MECHANIC WAS NOT ABLE…

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I OWN A 2004 TOYOTA HIGHLANDER. I HAVE HAD AN OCCASIONAL PROBLEM WITH THE VEHICLE HESITATING AND THEN LURCHING UPON ACCELERATION SINCE I PURCHASED THE VEHICLE. THE PROBLEM IS BECOMING MORE FREQUENT AS THE VEHICLE AGES. I HAVE MENTIONED IT ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS TAKE IN FOR SERVICE BUT THE MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. I HAVE BEEN USING AN INDEPENDENT MECHANIC FOR THE LAST COUPLE OF YEARS FOR MY REGULAR SERVICE ON THE CAR (THE CAR HAS BEEN A VERY GOOD CAR OTHER THAN THE ACCELERATION ISSUE AND HAS NOT NEEDED ANYTHING OTHER THAN REGULAR SERVICE). I MENTIONED THE PROBLEM TO HIM ON DIFFERENT OCCASIONS AND AT FIRST, HE WAS NOT ABLE TO DUPLICATE THE PROBLEM EITHER. MY HUSBAND MENTIONED IT AGAIN WHEN WE TOOK IT IN FOR THE LAST SERVICE. THIS TIME WHEN THE MECHANIC DROVE THE CAR HE WAS ABLE TO FEEL THE HESITATION AND SUBSEQUENT LURCHING. HE THEN PUT IT ON AN ANALYZER WHICH SHOWED VOLTAGE SPIKES IN THE THROTTLE BODY. HE SAID TO CALL TOYOTA. WE CALLED TOYOTA AND WERE TOLD THAT THE VEHICLE NEEDED TO BE TAKEN TO A TOYOTA DEALER. WE TOOK IT TO A DEALER THIS MORNING AND WERE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AGAIN. I CALLED TOYOTA AND FILED A COMPLAINT (10070906470 AND 1007090670 WERE THE NUMBERS I WAS GIVEN). THEY TOLD ME THERE WAS NOTHING THEY CAN DO UNTIL A TOYOTA DEALER CAN DUPLICATE THE PROBLEM. I HAVE SINCE FOUND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE SAME ISSUE BY OTHER 2004 HIGHLANDER OWNERS. I DON'T KNOW WHERE ELSE TO TURN FOR HELP. *TR

NHTSA ODI #10342202

36,000 miles · Jun 11, 2010
Vehicle Speed Control

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING EXTREME FORCE TO THE BRAKES. THE FAILURE RECURRED ON A SEPARATE OCCASION AND THE DEALER WAS CONTACTED WHICH ADVISED THE VEHICLE WA…

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TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING EXTREME FORCE TO THE BRAKES. THE FAILURE RECURRED ON A SEPARATE OCCASION AND THE DEALER WAS CONTACTED WHICH ADVISED THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OF DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

NHTSA ODI #10335791

Mileage unknown · Jun 8, 2010
Visibility

AFTER WE PURCHASED OUR 2004 HIGHLANDER SOME MONTHS DOWN THE ROAD THE BACK WINDOWS WOULD GET JAMMED WHEN ROLLED DOWN. WHEN ROLLED DOWN THEY WOULD NOT ROLL BACK UP SO WE WOULD KNOW NOT TO EVER ROLL THEM DOWN. IT WAS UNFORTUNATE TO ACCOMMODATE THE VEHICLE RATHER THAN VISE VERSA AND NOW THEY SIMPLY WENT DOWN ON THEIR OWN AND WILL …

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AFTER WE PURCHASED OUR 2004 HIGHLANDER SOME MONTHS DOWN THE ROAD THE BACK WINDOWS WOULD GET JAMMED WHEN ROLLED DOWN. WHEN ROLLED DOWN THEY WOULD NOT ROLL BACK UP SO WE WOULD KNOW NOT TO EVER ROLL THEM DOWN. IT WAS UNFORTUNATE TO ACCOMMODATE THE VEHICLE RATHER THAN VISE VERSA AND NOW THEY SIMPLY WENT DOWN ON THEIR OWN AND WILL NOT ROLL BACK UP. THE MISTAKE WAS PROCRASTINATING YEARS BEFORE WHEN THE PROBLEM WAS FIRST NOTICED AND NOT TAKING IT RIGHT AWAY BUT NOW THAT THEY ARE COMPLETELY DOWN I NEED TO KNOW IF THIS IS A 2004 GENERIC DEFECT OR WHAT IS GOING ON WITH MY TOYOTA. *TR

NHTSA ODI #10335310

85,000 miles · Jun 4, 2010
Power Train

MY 2004 TOYOTA HIGHLANDER V6 AT TIME HAS VERY ROUGH SHIFTS. THE TRANSMISSIONS SEEMS TO HESITATE AND LAG WHEN I TRY TO ACCELERATE DURING NORMAL DRIVING SPEEDS. THIS HAS HAPPENED WHEN I WAS GOING 20 TO 60. *TR

NHTSA ODI #10334610

73,658 miles · Jun 1, 2010
Structure

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE REVERSING FROM HER DRIVEWAY AT RELATIVELY LOW SPEEDS OF 1 MPH, THE FRONT BUMPER FRACTURED FROM THE VEHICLE. SHE FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE COMPONENTS THAT HELD THE BUMPER TO THE VEHICLE WERE ALSO BROKEN. SHE CONTACTED THE DEALER WHO REF…

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TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE REVERSING FROM HER DRIVEWAY AT RELATIVELY LOW SPEEDS OF 1 MPH, THE FRONT BUMPER FRACTURED FROM THE VEHICLE. SHE FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE COMPONENTS THAT HELD THE BUMPER TO THE VEHICLE WERE ALSO BROKEN. SHE CONTACTED THE DEALER WHO REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER REFERRED HER BACK TO THE DEALER. THE CONTACT STATED THE VEHICLE WAS NOT DRIVABLE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 73,658.

NHTSA ODI #10334006

Official recalls

5

11V539000 · Engine And Engine Cooling

Nov 9, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence & remedy

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

11V112000 · Vehicle Speed Control:accelerator Pedal

Feb 24, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence & remedy

Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V499000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 21, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.

Consequence & remedy

Consequence: A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.

06V253000 · Vehicle Speed Control:accelerator Pedal

Jul 13, 2006

ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Consequence & remedy

Consequence: THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Electrical System:software

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Electrical System:software

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.