Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports3 fire reports16 injury reports

Steering complaints

35 reports

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39,000 miles · Dec 30, 2007

Steering

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I NOTICED A CLUNKING NOISE AND "SENSATION" IN THE STEERING WHEEL WHEN TRAVELING AT A SLOW SPEED ESPECIALLY WHEN TURNING CORNERS OR ON A BUMPY ROAD. IN DECEMBER, 2007 I TOOK THE HIGHLANDER TO THE DEALER AND WAS FIRST TOLD THAT IT WAS NOT A PROBLEM AND JUST NEEDED SOME LUBRICATION. WHEN I QUESTIONED THE SERVICE MANAGER FURTHER ABOUT THE POSSIBILITY OF IT BEING DANGEROUS, I WAS TOLD THAT IT "COULD BE A PROBLEM AND THAT THE STEERING SHAFT SHOULD BE CHANGED". I WAS TOLD THAT THE COLUMN COULD "LOCK UP", CAUSING LOSS OF STEERING. AFTER FURTHER QUESTIONING, THE DEALERSHIP GAVE ME A COPY OF THE TOYOTA TECHNICAL SERVICE BULLETIN DATED FEBRUARY 2006, OBVIOUSLY TOYOTA WAS WELL AWARE OF THE POSSIBLE DANGER, I WAS ALSO TOLD THAT IT WAS NOT AN UNUSUAL PROBLEM. THEY WOULD FIX THE PROBLEM AT A COST OF $450 TO ME SINCE THE CAR WAS NO LONGER UNDER WARRANTY. MY WARRANTY EXPIRED IN MAY OF 2007, ALMOST A YEAR AFTER THE TECHNICAL SERVICE BULLETIN WAS ISSUED. IT APPEARS THAT TOYOTA PURPOSELY HAS NOT ISSUED A RECALL IN ORDER TO SAVE MONEY. THOSE OF US WHO OWN A 2004 HIGHLANDER ARE NOW OUT OF WARRANTY AND OUT OF LUCK. SINCE THIS IS A POTENTIAL DANGER AND TOYOTA WAS AWARE OF THE PROBLEM FOR WELL OVER A YEAR, I BELIEVE THAT TOYOTA SHOULD BE RESPONSIBLE FOR ALL NEEDED REPAIRS AND A RECALL ISSUED. *TR

NHTSA ODI #10213223

53,126 miles · Dec 24, 2007

Steering

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BOUT MY 2004 HIGHLANDER 3 MONTHS AGO, USED, WITH 46K MILES ON IT. I TOOK IT TO MY MECHANIC LAST WEEK TO GET THE OIL CHANGED AND TIRES ROTATED. HE TOOK IT FOR A DRIVE AND SAID THAT IT WON'T PASS INSPECTION IN 3 MONTHS BECAUSE OF THE STEERING. THERE IS A CLUNK IN THE STEERING, WHICH I NEVER THOUGHT WAS ABNORMAL BUT HE SAID IT IS. HE ALSO SAID THERE IS A SERVICE BULLETIN OUT ON IT. I CALLED THE DEALER AND MADE AN APPOINTMENT FOR NEXT WEEK. I SERIOUSLY HAD BETTER NOT HAVE TO PAY FOR THIS. *TR

NHTSA ODI #10212641

33,000 miles · Oct 8, 2007

Steering

STEERING. *TR

NHTSA ODI #10205189

Mileage unknown · Sep 13, 2007

Steering

2004 TOYOTA HIGHLANDER BRAKES ENGAGED WHEN ACCELERATOR WAS DEPRESSED. CUSTOMER STATES THAT HE WAS IN A PARKING LOT HIT THE ACCELERATOR AND THE BRAKES APPLIED, AND THAT MADE THE ENGINE STALL. HE WAS UNABLE TO START THE VEHICLE. *KB THE DEALER FOUND THE STEERING ANGEL SENSOR WAS NOT OUT PUTTING CORRECTLY WHICH CAUSED THE VSC TO…

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NHTSA ODI #10203753

Mileage unknown · Jun 20, 2007

Steering

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I BOUGHT USED 2004 TOYOTA HIGHLANDER AND NOTICED A HEARD A THUMPING SOUND THAT COULD ALSO BE FELT IN THE STEERING WHEN TURNING THE STEERING WHEEL AT SLOW SPEEDS. HAD AN ACCIDENT A FEW MONTHS LATER, WHERE ANOTHER VEHICLE HIT MY FRONT LEFT WHEEL. THE THUMPING GOT WORSE SO I MENTIONED IT TO THE BODY REPAIR SHOP. THEY HAD IT TOWED TO A TOYOTA DEALER EVEN THOUGH I HAD DRIVEN IT FOR 6 WEEKS AFTER THE ACCIDENT, WHERE THEY WERE TOLD THAT IT WAS NORMAL WEAR , 85,000 MILE,) ON THE INTERMEDIATE STEERING SHAFT, AND IT NEEDED TO BE REPLACED AT A COST OF $380 +. THE DEALER SERVICE DEPARTMENT SAID IT WAS NOT ACCIDENT RELATED. I STILL HAVE NOT HAD IT REPAIRED. *AK

NHTSA ODI #10193839

33,000 miles · May 8, 2007

Steering

STEERING SHAFT ON THE 2004 TOYOTA HIGHLANDER DID NOT FEEL SAFE, FELT LOOSE AND NOISY WHEN TURNING. TOYOTA REFUSESD TO FIX THE PROBLEM UNDER WARRANTY, A TSB WAS ISSUED IN JANUARY 2006, WHICH INDICATED TOYOTA'S AWARENESS OF THE PROBLEM, BUT DID NOT WANT TO PUBLICLY ADMIT IT. WHILE DRIVING IT FELT LIKE THE STEERING COLUMN COUD…

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NHTSA ODI #10190213

41,000 miles · Apr 26, 2007

Steering

TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHEN MAKING A LEFT TURN THE CONTACT HEARD A CLICKING NOISE NEAR THE STEERING COLUMN. THE CONTACT STATED THAT UNDER NORMAL DRIVING CONDITIONS THE VEHICLE SWERVED WHILE DRIVING FORWARD. THE DEALER REPLACED THE STEERING SHAFT AND THE CLICKING STOPPED, HOWEVER, THE SWERVING CONTINUED.…

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NHTSA ODI #10188944

55,350 miles · Mar 21, 2007

Steering

NOISY STEERING SHAFT CAUSED ME TO TAKE CAR TO DEALERSHIP, WHERE I WAS TOLD THE SHAFT WAS 'WORN' (TINY BEARINGS WITHIN THE SHAFT WERE WORN) AND THE SHAFT WAS REPLACED. DEALER INFORMED ME THEY'D SEEN THIS PROBLEM ON OTHER TOYOTA HIGHLANDERS, AND ON THEIR ECONOMY TOYOTA PRISMS AS WELL, BUT MANUFACTURER HAD NOT ISSUED ANY RECALLS. …

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NHTSA ODI #10185765

Mileage unknown · Mar 4, 2007

Steering

LOOSE AND NOISY STEERING SHAFT, DOES NOT FEEL SAFE TO DRIVE. *JB

NHTSA ODI #10184188

25,250 miles · Dec 30, 2006

Steering

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2004 TOYOTA HIGHLANDER BEGAN MAKING A NOISE WHICH COULD BE FELT IN THE STEERING WHEEL, PARTICULARLY WHEN TURNING OR GOING OVER A BUMP AT SLOW SPEED. TOYOTA HAS A TSB OUT ON THIS BUT IT IS NOT KNOW TO OWNERS, AND IS NOT WELL KNOW AT THE DEALERSHIP. THIS DESPITE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON THE WEB. FURTHERMORE, TOYOTA REPS AND THE DEALER'S SERVICE WRITERS WILL TELL YOU FACE TO FACE IT IS NOT A SAFETY ISSUE, BUT WON'T PUT IT IN WRITING. WHEN THE PROBLEM WAS FINALLY REPAIRED BY REPLACEMENT OF THE STEERING SHAFT, I BECAME AWARE THAT PRIOR TO THE REPAIRS THE CAR WAS PULLING TO THE LEFT AND THE STEERING WHEEL WAS HARD TO TURN AS THE VEHICLE NOW TRACK STRAIGHT AND THE WHEEL EASY TO TURN. WITH SUCH SYMPTOMS I FEEL VERY STRONGLY THAT TOYOTA SHOULD BE COMPELLED TO NOTIFY VEHICLE OWNERS. *NM

NHTSA ODI #10177404

Official recalls

11V539000 · Engine And Engine Cooling

Nov 9, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence & remedy

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

11V112000 · Vehicle Speed Control:accelerator Pedal

Feb 24, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence & remedy

Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V499000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 21, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.

Consequence & remedy

Consequence: A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.

06V253000 · Vehicle Speed Control:accelerator Pedal

Jul 13, 2006

ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Consequence & remedy

Consequence: THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

Vehicle Speed Control:accelerator Pedal