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2002 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

205 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports6 fire reports17 injury reports

What owners actually said

301 reports
Mileage unknown · May 25, 2006
Engine And Engine Cooling

2002 TOYOTA HIGHLANDER STALL-REDUCE SPEED TO 1000/2000 RPM AND SHUT OFF ENGINE DURING COLD/HOT WEATHER. *JB

NHTSA ODI #10158290

Mileage unknown · May 18, 2006
Visibility

SHORTLY AFTER THE EXPIRATION OF THE MANUFACTURER'S WARRANTY, MY 2002 TOYOTA HIGHLANDER BEGAN EXPERIENCING THE FOLLOWING PROBLEM. THE SUN VISORS ON BOTH THE DRIVER AND PASSENGER SIDE HAS BECOME LOOSE AND OPENS UP WHEN THE VEHICLE TRAVELS OVER EVEN THE SLIGHTEST BUMP ON THE ROAD. THE UNEXPECTED DROPPING OF THE SUN VISORS IN THE…

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SHORTLY AFTER THE EXPIRATION OF THE MANUFACTURER'S WARRANTY, MY 2002 TOYOTA HIGHLANDER BEGAN EXPERIENCING THE FOLLOWING PROBLEM. THE SUN VISORS ON BOTH THE DRIVER AND PASSENGER SIDE HAS BECOME LOOSE AND OPENS UP WHEN THE VEHICLE TRAVELS OVER EVEN THE SLIGHTEST BUMP ON THE ROAD. THE UNEXPECTED DROPPING OF THE SUN VISORS IN THE DRIVER'S FIELD OF VISION IS AT BEST DISTRACTING AND AT WORST ACCIDENT CAUSING. LOCAL TOYOTA DEALERSHIP WANTS TO CHARGE $600 TO REPLACE JUST THE DRIVER'S SIDE SUN VISOR. I BELIEVE THAT TOYOTA SHOULD RECALL MY VEHICLES AND OTHERS WITH SIMILAR PROBLEMS AND REPLACE THE DANGEROUSLY DEFECTIVE SUN VISORS FREE OF CHARGE. *JB

NHTSA ODI #10157778

Mileage unknown · May 12, 2006
Visibility

DRIVER SIDE VISOR WILL NOT STAY UP, KEEPS FALLING DOWN AND DISTRACTING ME. THE PROBLEM IS INSIDE THE VISOR, I RARELY USE THE VISOR, BUT IT DOES HAVE THE HOMELINK GARAGE DOOR OPENER, WHICH I USE DAILY. *NM

NHTSA ODI #10157446

38,000 miles · May 3, 2006
Visibility

DRIVER SIDE SUN VISOR SWINGS DOWN FROM REST POSITION TO BLOCK VIEW. WE USE VISOR NORMALLY UNTIL IT SUDDENLY GAVE UP AND DID NOT STAY IN ANY POSITION OTHER THAN HANGING STRAIGHT DOWN. WE DO NOT HANG ANYTHING ON THE VISOR TO CAUSE A LOAD. IT JUST SIMPLY "HANG LOOSE" NOW. WHEN I (MALE 5' 11") AM DRIVING, THE VISOR WOULD RANDOMLY AN…

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DRIVER SIDE SUN VISOR SWINGS DOWN FROM REST POSITION TO BLOCK VIEW. WE USE VISOR NORMALLY UNTIL IT SUDDENLY GAVE UP AND DID NOT STAY IN ANY POSITION OTHER THAN HANGING STRAIGHT DOWN. WE DO NOT HANG ANYTHING ON THE VISOR TO CAUSE A LOAD. IT JUST SIMPLY "HANG LOOSE" NOW. WHEN I (MALE 5' 11") AM DRIVING, THE VISOR WOULD RANDOMLY AND OFTEN FLIP DOWN RIGHT IN FRONT OF MY EYES BLOCKING MY VIEW. THIS WOULD BE AN EQUIVALENCE TO SOME ONE STICKING THEIR HANDS IN YOUR FACE WHILE YOU DRIVE. THIS DEFINITELY DISTRACTS ME AND CAUSES ME TO TAKE MY EYES OFF THE ROAD. I AM AFRAID THAT THIS WILL EVENTUALLY CAUSE AN ACCIDENT AT ANY SPEED. SINCE WE DRIVE LONG DISTANCE WITH THIS CAR, OUR WARRANTY WAS OVER QUICK AND WAS NOT COVERED. I AM CURRENTLY HOLDING IT UP WITH VELCRO JUST SO IT WOULD STAY OUT OF THE WAY. IF IT WASN'T FOR THE HOMELINK SYSTEM ON IT, I WOULD HAVE REMOVED IT ALREADY. THE VISOR IS USELESS TO ME SINCE I CAN NOT TILT IT TO BLOCK THE SUN. IT CAN ONLY HANG AND THAT IT TOO LOW FOR ME TO DRIVE SAFELY. I DO NOT FEEL SAFE DRIVING MY LITTLE KIDS IN THIS CAR AND HAVE BOUGHT MINI VAN TO DO SO. THIS IS A SERIOUS SAFETY ISSUE THAT NHTSA AND TOYOTA SHOULD LOOK INTO CORRECTING. I KNOW THERE ARE MANY OTHERS WITH THE SAME EXACT ISSUE, BUT THEY DO NOT KNOW TO VOICE THEIR CONCERNS HERE. PLEASE RESEARCH THIS DEFECT AND HAVE IT CORRECTED BEFORE SOME ONE GET HURT OR KILLED. THANK YOU. *JB

NHTSA ODI #10156746

Mileage unknown · Apr 21, 2006
Visibility

TOYOTA 2002 HIGHLANDER DRIVER SIDE SUN VISOR KEEPS FALLING DOWN AND ALMOST CAUSED AN ACCIDENT WHILE I WAS DRIVING THE CAR. *JB

NHTSA ODI #10155848

75,000 miles · Mar 7, 2006
Visibility

DRIVER'S SIDE SUN VISOR WILL NOT STAY IN POSITION. IT WILL ONLY HANG STRAIGHT DOWN, BLOCKING THE VIEW OF THE DRIVER. VISOR HAS NOT BEEN USED IN ANY UNUSUAL MANNER - THE TENSION IN THE VISOR IS SIMPLY GONE. *JB

NHTSA ODI #10152133

54,000 miles · Mar 5, 2006
Engine And Engine Cooling

PAST COUPLE OF MONTHS HAVE SEEN SMOKE COMING OUT OF THE TAILPIPE. SLUDGE HAS BUILT UP AND CLOGGED THE PVC SYSTEM AND INSIDE OF THE VALVE COVER CAUSING OIL TO SIT INSIDE AND DAMAGED THE VALVE SEALS. DEALER WANTS TO CLEAN THE SLUDGE UNDER THE VALVE COVERS AND REPLACE THE VALVE SEALS - COST OF 3,900.00. *NM

NHTSA ODI #10151811

58,000 miles · Dec 27, 2005
Visibility

WITHIN A MONTH, BOTH SUN VISORS STARTED FALLING/ROTATING ON THEIR OWN. WHILE DRIVING, THIS CAN BLOCK YOUR VISION AND NOT ALLOW A 'FULL' VIEW OF WHAT'S AHEAD OF YOU. THE DEALERSHIP I CALLED JUST PUT ME THROUGH TO THE 'PARTS' DEPT. AN EMAIL FROM TOYOTA SAID IT WAS MY PROBLEM. THE SUN VISORS HAVE SEEN NOTHING BUT "NORMAL" USE. …

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WITHIN A MONTH, BOTH SUN VISORS STARTED FALLING/ROTATING ON THEIR OWN. WHILE DRIVING, THIS CAN BLOCK YOUR VISION AND NOT ALLOW A 'FULL' VIEW OF WHAT'S AHEAD OF YOU. THE DEALERSHIP I CALLED JUST PUT ME THROUGH TO THE 'PARTS' DEPT. AN EMAIL FROM TOYOTA SAID IT WAS MY PROBLEM. THE SUN VISORS HAVE SEEN NOTHING BUT "NORMAL" USE. *NM

NHTSA ODI #10146194

48,000 miles · Nov 27, 2005
Service Brakes, Hydraulic

IN 30 MPH HIGHWAY TRAFFIC, SEVERAL CARS STOPPED SUDDENLY. I QUICKLY STOMPED ON THE BRAKE PEDAL. IT SEEMED LIKE THE WHEELS LOCKED UP, ESPECIALLY THE LEFT FRONT (LIKE SKATING ON ICE AND APPLYING YOUR TOE PICK (BRAKE)). THE VEHICLE WOULD NOT STOP. CAME VERY CLOSE TO HITTING THE PERSON IN FRONT OF ME AND GETTING HIT FROM BEHIND. …

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IN 30 MPH HIGHWAY TRAFFIC, SEVERAL CARS STOPPED SUDDENLY. I QUICKLY STOMPED ON THE BRAKE PEDAL. IT SEEMED LIKE THE WHEELS LOCKED UP, ESPECIALLY THE LEFT FRONT (LIKE SKATING ON ICE AND APPLYING YOUR TOE PICK (BRAKE)). THE VEHICLE WOULD NOT STOP. CAME VERY CLOSE TO HITTING THE PERSON IN FRONT OF ME AND GETTING HIT FROM BEHIND. THERE IS NO DRIVER CONTROL OF THE BRAKES IN SUDDEN STOPS. THIS HAS HAPPENED MORE THAN ONCE AND IS VERY SCARY. *JB

NHTSA ODI #10143734

Mileage unknown · Sep 16, 2005
Unknown Or Other

DT: THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE VEHICLE HAD 49,000 MILES ON IT WHEN HE PURCHASED IT. RECENTLY HE RECEIVED A LETTER FROM THE MOTOR VEHICLE DIVISION WHICH STATED THAT THE MILEAGE ON THE VEHICLE WAS INCORRECT. THE PREVIOUS OWNER HAD 84,000 MILES ON IT. THE PREVIOUS OWNER OF THE VEHICLE WAS A LEASING COMPANY. …

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DT: THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE VEHICLE HAD 49,000 MILES ON IT WHEN HE PURCHASED IT. RECENTLY HE RECEIVED A LETTER FROM THE MOTOR VEHICLE DIVISION WHICH STATED THAT THE MILEAGE ON THE VEHICLE WAS INCORRECT. THE PREVIOUS OWNER HAD 84,000 MILES ON IT. THE PREVIOUS OWNER OF THE VEHICLE WAS A LEASING COMPANY. THE MOTOR VEHICLE DIVISION TOLD THE CONTACT TO FILL OUT A FORM AND THEY WILL CORRECT THE MILEAGE. THE CONTACT WAS UNHAPPY BECAUSE HE PURCHASED THIS VEHICLE THINKING HE HAD 49,000 MILES NOT 84,000 MILES. THE PREVIOUS OWNER HAD PURCHASED THE VEHICLE ON 1-22-05 , AND THE ODOMETER READ 84,045 MILES. THE CONTACT PURCHASED IT ON 2-19-05 AND THE ODOMETER SHOWED 49,345 MILES. *AK

NHTSA ODI #10132532

Official recalls

2

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

02V208000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jul 30, 2002

ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Consequence & remedy

Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.