THE DRIVER SIDE SUN VISOR (W/ LIGHTED MIRROR AND HOMELINK) ON MY 2002 TOYOTA HIGHLANDER WILL NOT STAY UP AND DROPS DOWN WHEN DRIVING WHICH IS A SERIOUS HAZARD. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND THE COST FOR ONLY THE REPLACEMENT PART IS OVER $700.00. IT IS OBVIOUSLY A DESIGN ISSUE AND SERIOU…
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THE DRIVER SIDE SUN VISOR (W/ LIGHTED MIRROR AND HOMELINK) ON MY 2002 TOYOTA HIGHLANDER WILL NOT STAY UP AND DROPS DOWN WHEN DRIVING WHICH IS A SERIOUS HAZARD. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND THE COST FOR ONLY THE REPLACEMENT PART IS OVER $700.00. IT IS OBVIOUSLY A DESIGN ISSUE AND SERIOUS HAZARD THAT TOYOTA WILL NOT ADDRESS. *TR
NHTSA ODI #10224862
15,000 miles · Mar 30, 2008
StructureVisibility
I HAVE A 2002 TOYOTA HIGHLANDER. THE SUN VISORS ON THE DRIVER AND PASSENGER SIDES NO LONGER STAY UP. THIS STARTED NINE MONTHS AGO. IF THE SUN VISOR DOES STAY UP, IT DROPS DOWN WHEN THE VEHICLE HITS A MILD BUMP. *TR
NHTSA ODI #10222739
50,000 miles · Mar 29, 2008
StructureVisibility
2002 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR FELL DOWN WHEN HITTING A SMALL POTHOLE, OBSCURING DRIVER VISION...NARROWLY AVERTING A COLLISION WITH ONCOMING VEHICLE BEFORE I COULD GET IT PUSHED BACK UP INTO PLACE, WHEREUPON IT FELL AGAIN AND I HAD TO SWING IT OUT OF THE WAY TO DRIVE HOME...NO FRICTION TO HOLD IT UP OUT OF THE WAY…
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2002 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR FELL DOWN WHEN HITTING A SMALL POTHOLE, OBSCURING DRIVER VISION...NARROWLY AVERTING A COLLISION WITH ONCOMING VEHICLE BEFORE I COULD GET IT PUSHED BACK UP INTO PLACE, WHEREUPON IT FELL AGAIN AND I HAD TO SWING IT OUT OF THE WAY TO DRIVE HOME...NO FRICTION TO HOLD IT UP OUT OF THE WAY....CALLED DEALERSHIP...SORRY...600 DOLLAR REPLACEMENT W/ HOMELINK..NO OTHER FIX AVAILABLE...DEFINITE DESIGN, ABSOLUTE SAFETY FLAW...WENT ONLINE TO RESEARCH AND NOTED THOUSANDS OF RESPONSES TO THIS EXACT PROBLEM FOR 2002 VEHICLE. I TRULY BELIEVE A RECALL IS WARRANTED. *TR
NHTSA ODI #10222653
120,000 miles · Mar 14, 2008
Electrical SystemVisibility
AC/HEAT TEMPERATURE CONTROL SWITCH MALFUNCTION. THIS IS A PROBLEM THAT TOYOTA IS AWARE OF AND CHOOSES TO DISREGARD, SINCE IT TENDS TO FAIL AFTER THE WARRANTY ON THE NEW PART AND REPLACEMENT PARTS EXPIRES BEFORE THE PROBLEM. A SMALL, SOLDERED WIRE WHICH CONNECTS THE SWITCH TO A CIRCUIT BOARD IN THE DASH FAILS. SHOULD BE AN EAS…
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AC/HEAT TEMPERATURE CONTROL SWITCH MALFUNCTION. THIS IS A PROBLEM THAT TOYOTA IS AWARE OF AND CHOOSES TO DISREGARD, SINCE IT TENDS TO FAIL AFTER THE WARRANTY ON THE NEW PART AND REPLACEMENT PARTS EXPIRES BEFORE THE PROBLEM. A SMALL, SOLDERED WIRE WHICH CONNECTS THE SWITCH TO A CIRCUIT BOARD IN THE DASH FAILS. SHOULD BE AN EASY FIX, BUT TOYOTA DEALERS WILL ONLY REPLACE THE ENTIRE PANEL FOR $800 - 1200. THIS HAS HAPPENED TWICE TO ME ON THIS SAME VEHICLE. FIRST TIME I PAID $800, THE SECOND TIME I GOT A LOCAL GUY TO SOLDER THE WIRE ON THE OLD PART AND REPLACED MYSELF. TOTAL COST ABOUT $10. SHAME ON TOYOTA. *TR
NHTSA ODI #10221178
89,000 miles · Dec 9, 2007
Visibility
THE TEMPERATURE CONTROL KNOW IN OUR 2002 TOYOTA HIGHLANDER IS NOT WORKING CORRECTLY. THE VENTS BLOW COLD AIR WHEN THE DIAL IS SET TO THE HOTTEST SETTING. IT IS VERY HARD TO KEEP THE ICE FROM FORMING ON OUR WINDOWS WHEN WE DON'T HAVE HOT AIR BLOWING. THE ICE STORMS IN MISSOURI OCCUR FAIRLY FREQUENTLY AND HOT AIR BLOWING IN THE…
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THE TEMPERATURE CONTROL KNOW IN OUR 2002 TOYOTA HIGHLANDER IS NOT WORKING CORRECTLY. THE VENTS BLOW COLD AIR WHEN THE DIAL IS SET TO THE HOTTEST SETTING. IT IS VERY HARD TO KEEP THE ICE FROM FORMING ON OUR WINDOWS WHEN WE DON'T HAVE HOT AIR BLOWING. THE ICE STORMS IN MISSOURI OCCUR FAIRLY FREQUENTLY AND HOT AIR BLOWING IN THE DEFROST POSITION USUALLY KEEPS THE WINDSHIELD WARM ENOUGH TO KEEP IT CLEAR. HOWEVER, WITHOUT THE HOT AIR, THE WINDSHIELD ICES UP IMMEDIATELY AND MAKES DRIVING VERY DANGEROUS. THERE ARE MANY PEOPLE HAVING THIS PROBLEM. THIS IS ONE OF THE SITES THAT DESCRIBES THE ISSUE AND ALL THE PEOPLE WITH THE SAME PROBLEM HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/32217-HEATER-QUIT-SORT-OF/ *TR
NHTSA ODI #10211296
29,900 miles · Dec 1, 2007
Visibility
WHILE DRIVING THE DRIVER SIDE SUN VISOR FALLS DOWN AFTER HITTING MILD BUMP IN ROAD. *TR
NHTSA ODI #10210444
Mileage unknown · Nov 21, 2007
Visibility
DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. I HAD TO TIE THE THING INTO PLACE IN ORDER TO SEE OUT THE WINDSHIELD AND NOW CANNOT USE IT WHEN THE SUN IS AT A BOTHERSOME ANGLE. VERY ANNOYING THAT A PART LIKE THIS SHOULD FAIL. *TR
NHTSA ODI #10209628
45,000 miles · Nov 10, 2007
StructureVisibility
THE SUN VISOR ON THE DRIVER SIDE OF OUR 2002 TOYOTA HIGHLANDER FALLS DOWN WHEN YOU ARE DRIVING ALONG. IT IS EXTREMELY DANGEROUS SINCE YOU NEVER KNOW WHEN THE VISOR WILL DROP DOWN AND OBSTRUCT YOUR VIEW. THERE HAVE BEEN A FEW OCCASIONS WHEN I HAVE BEEN DRIVING ALONG AND REACH TO PUT THE TURN SIGNAL ON. AT THAT MOMENT THE VISOR…
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THE SUN VISOR ON THE DRIVER SIDE OF OUR 2002 TOYOTA HIGHLANDER FALLS DOWN WHEN YOU ARE DRIVING ALONG. IT IS EXTREMELY DANGEROUS SINCE YOU NEVER KNOW WHEN THE VISOR WILL DROP DOWN AND OBSTRUCT YOUR VIEW. THERE HAVE BEEN A FEW OCCASIONS WHEN I HAVE BEEN DRIVING ALONG AND REACH TO PUT THE TURN SIGNAL ON. AT THAT MOMENT THE VISOR DROPS DOWN AND BEFORE I CAN RECOVER I AM CLOSE TO HITTING A CAR FROM THE REAR. I HAVE TRIED SIMPLE SOLUTIONS BUT THE DEALER INDICATES THAT NOTHING IS WRONG AND IT WILL COST OVER $700 TO FIX. *TR
NHTSA ODI #10208577
70,000 miles · Nov 6, 2007
Visibility
THE HOT/COLD KNOB IN MY 2002 TOYOTA HIGHLANDER IS NOT WORKING PROPERLY. I RESEARCHED AND CALLED TOYOTA THEY SAID THERE ARE NO RECALLS ON IT AND THEY ONLY ISSUE THEM ACCORDING TO HOW MANY PARTS ARE SOLD TO REPAIR THAT VEHICLE. I LOOKED ONLINE AND ALOT OF PEOPLE THAT OWN THE SAME YEAR AND MODEL OF MY SUV ARE COMPLAINING ABOUT T…
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THE HOT/COLD KNOB IN MY 2002 TOYOTA HIGHLANDER IS NOT WORKING PROPERLY. I RESEARCHED AND CALLED TOYOTA THEY SAID THERE ARE NO RECALLS ON IT AND THEY ONLY ISSUE THEM ACCORDING TO HOW MANY PARTS ARE SOLD TO REPAIR THAT VEHICLE. I LOOKED ONLINE AND ALOT OF PEOPLE THAT OWN THE SAME YEAR AND MODEL OF MY SUV ARE COMPLAINING ABOUT THE SAME ISSUE. TOYOTA QUOTED ME $805 TO REPAIR IT WHEN I WENT IN TO THE SERVICE DEPARTMENT. HE SAID THEY HAVE HAD ALOT OF COMPLAINTS ABOUT THE SAME ISSUE AND HAD ALREADY REPAIRED A COUPLE. WHEN I WENT IN TO HAVE IT LOOKED AT I HAD HEAT, WHEN I CAME OUT I DIDN'T. THEY TOLD ME I HAD TO FIX IT AND THERE WAS NOTHING ELSE I COULD DO. I CALLED THE MANAGER OF THIS PARTICULAR DEALERSHIP AND HE TOLD ME TO BRING MY CAR BACK IN AND THEY COULD SET IT TO HEAT. WHY DIDN'T THEY RETURN MY CAR IN THE SAME ORDER IT WAS IN WHEN I BROUGHT IT TO THEM IN THE FIRST PLACE. *TR
NHTSA ODI #10208056
45,000 miles · Oct 21, 2007
Visibility
I SEEM TO BE ONE OF MANY THAT IS HAVING AN ISSUE WITH THE SUN VISOR ON A 2002 TOYOTA HIGHLANDER. THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY IN PLACE PROPERLY. THIS RESULTS IN IT FALLING DOWN AND BLOCKING THE VISION OF THE DRIVER. SO FAR THIS HAS NOT CAUSED A SAFETY ISSUE BUT THE POTENTIAL IS DEFINITELY THERE. *TR
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Consequence & remedy
Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
Consequence & remedy
Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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