2024 Toyota Camry

The contact owns a 2024 Toyota Camry. The contact stated that the carpeting on the driver's side foot well was coming unglued on the left side, close to the brake pedal. The vehicle was taken to a local dealer to have the carpet reglued. The vehicle was repaired; however, the carpet started to detach again from the vehicle's foot well, and the contact took the vehicle back to the same dealer and was advised that it was a known issue, and there was a Technical Service Bulletin: SB-0101-24 for the repair. The vehicle was repaired but the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

We have purchased a used 2025 Toyota Camry from Elgin Toyota in Illinois on 2/28/2026. On Friday, March 6, 2026, at approximately 11:50 AM, my husband, [XXX] , left his place of employment (Amazon in [XXX] ). While traveling southbound on the interstate at highway speed, the rear bumper cover suddenly detached from the vehicle and flew off. He safely pulled off the interstate at approximately 12:26 PM and called me in a panic to explain what had happened. I immediately asked if he had struck any road debris or run over anything while driving. He confirmed that he had not. This occurred after the Highway XX exit in [XXX] and before any [XXX] exits on the interstate. When [XXX] was still driving, he saw in his rear view mirror a semi-truck had run over the bumper cover, making it unsafe for him to retrieve any remaining pieces from the roadway. I instructed him to return home immediately and park the vehicle safely under our carport. Following this incident, I contacted two separate body shops to obtain repair estimates. Both shops expressed significant concern and stated they had never seen a bumper cover simply detach from a vehicle under normal driving conditions—especially on a recently purchased vehicle that should have been inspected prior to sale. One body shop owner specifically advised that we contact the dealership immediately, as this type of issue should not occur if the vehicle had been properly inspected. Frankly, I am extremely concerned and alarmed by this situation. We had been in possession of the vehicle for less than one week. If this had occurred during heavy traffic or rush hour, the detached bumper could have caused a serious accident or injury to other drivers on the interstate. For documentation purposes, I do have Ring camera footage showing the 2024 Toyota Camry leaving our home on the morning of March 6, 2026, at 6:19 AM with the bumper cover intact. Additional footage may also be available from XXXin [XXX] showing [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

The moonroof spontaneously shattered when I was driving on the freeway which sounded like a gunshot. There were no external factors such as debris from other vehicles and the temperature outside was relevantly constant at about 78F. No other cars were close to me or in front of me. For almost the entire 2 years I had my car, nothing has ever damaged the moonroof glass. I do want to note an observation that may or may not be linked to the potential safety defect: I do recall hearing strange pebble-like noises occasionally on the freeway & off the freeway at speeds of ~35-65 mph. It sounds like crumbs falling down the sides/top of the car in a horizontal pattern. I observed this as early as 1 month into ownership. Upon closer inspection after stopping to inspect my vehicle, the glass shows to have shattered/blew up & outward in cube shaped pieces and the pattern of the glass appears spiderweb-like, not originating from an impact point. The fracture pattern of the remaining glass appears to match a smooth edge breakage pattern which indicates stress failure due to a spontaneous glass breakage. The dealer has denied coverage due to the technician 'finding no evidence of structural damage.' Yet, my moonroof shattered upwards and there is not evidence of an impact crater. My car is still under warranty and under 2 years old and currently is only at about 20,500 miles. The dealership quoted me ~ $2500+$185 diagnostic. I will be elevating to Toyota corporate to request a closer inspection. Based on research, I discovered numerous reports of similar spontaneous sunroof failures in Toyota vehicles. The failure presents a high risk for public safety because the glass could fall into the eyes and face of the driver at highway speed. Additionally, drivers could be startled & swerve on the road at high & low speeds, on the freeway/streets. There were no warning signs/alerts. One moment I was driving to work on the quiet road & the next I heard what sounded like a gunshot.

The front passenger seat-belt lock failure to lock in place; resulting in faulting loud warning sounds; passenger at risk, unsafe. and not able to use passenger front seat during driving. There was no prior problem with the seat belt mechanism failure. The vehicle is not under any warranty, or independent service center inspected the problem. The vehicle was recently purchased from Enterprise Car Sales.

The entirety of the front of my car was destroyed and was deemed a total loss by insurance and repair shop. Yet, the air bags never went off. Everyone, including the police officers at the scene were surprised that it did not go off. The other vehicle in the incident had their airbags deployed. Due to my airbags not deploying, my head was shot forward and backwards. I went to the ER that night because my head had been in serious discomfort and pain. Additionally, to this day (1/8/26), my upper back and neck has been in pain and sore. There were no warnings and problems prior to the failure of the airbags being deployed.

The contact owns a 2024 Toyota Camry. The contact stated that while driving at various speeds, the braking system erroneously activated, causing the vehicle to decelerate unintendedly. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, and a field representative was sent to the dealer to examine the vehicle. During the diagnostic test, the vehicle control history report stated that the accelerator pedal and brake pedal had been depressed simultaneously and was caused by driver error. The contact stated that driver error was not the cause of the failure. Additionally, while operating the vehicle, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer into the opposite lane of oncoming traffic. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 5,555.

I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)