A thumping noise on the driver's side can be heard at times when I encountered low spots. In addition, the rear brakes has grinding noise. Hendricks Toyota of [XXX] were made of the issues there times. On XXX during the schedule maintenance I asked that the hubs be removed again to check the noise. A ride along test drive was c…
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A thumping noise on the driver's side can be heard at times when I encountered low spots. In addition, the rear brakes has grinding noise. Hendricks Toyota of [XXX] were made of the issues there times. On XXX during the schedule maintenance I asked that the hubs be removed again to check the noise. A ride along test drive was conducted by a technician. Due to rainy conditions it was noted that I would have to reschedule the test. The offical service records indicate the exact facts. I received a later email from the dealership stating they would not honor the return trip. A complaint was filed with the NC Attorney's General Office Consumer Protection. The dealership used deceptive practice and stated they had service the vehicle and never mentioned about the denied return for the inspection. They have been asked several times to remove the hubs but refused. As a 100% disabled veteran I relie on the vehicle for medical transportation and daily necessities to and from places. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗