2024 Toyota Camry

The vehicle has an intermittent loss of power/hesitation during acceleration. The issue has occurred multiple times since the vehicle was purchased new and is still occurring at approximately 42,000 miles while under warranty. When accelerating from a stop or low speed, the vehicle sometimes has little to no power, feels like it stalls or fails to respond, and then suddenly kicks in and takes off. This creates a safety concern because the vehicle may not accelerate when entering traffic, crossing an intersection, turning, or merging, and then may surge unexpectedly. The issue occurred again on May 22, 2026, at approximately 3:00 PM while leaving a grocery store parking lot. The dash camera footage exists, but the hesitation is difficult to see clearly on video. There were no known warning lights or messages displayed at the time. The vehicle is available for inspection upon request. The issue has been reported to the dealership multiple times during service visits. The dealership has stated that the condition is part of the hybrid system/normal operation, but the concern has not been repaired or resolved. I believe this may involve the hybrid propulsion system, powertrain, throttle response, transmission/eCVT, inverter, or related software control system. The cause is currently unknown.

I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of November and discovered that this car that had a previous cosmetic accident to the rear of the car before being certified, indeed had a failing catalytic converter, a misaligned trunk as well as a busted strut among other issues. There was exhaust getting into my car, causing myself, headaches, my [XXX] and [XXX] to take a nap as soon as I would pick them up from school every day for the last month that I had it before they took it in November that all of this resolved after I was given a rental. I also periodically on a weekly basis, took my pregnant daughter to her doctors appointment so she was exposed as well. My husband occasionally rode with me also among other people. After 3 1/2 months of my car being “fixed”, it was returned to me and I was told it was in perfect condition and Toyota corporate had inspected it. Approximately 10 days after picking it up, I took a long drive out on a highway with traffic lights on my way back. I started to fall asleep. I feel like I had bricks on my eyelids and it was only 3:30 in the afternoon. I almost crashed into a wall on the side. I rolled my window down and instantly felt better. I purchased a carbon monoxide monitor and after three days it registered and went off at a level of 49. I tried to take it in after calling the dealer that day, but they did not have a car for me. They only had a 4Runner that I’m not comfortable driving so I had to wait another 36 hours on a car. The next day, the carbon monoxide detector went off and registered at 315 only in a parking lot. No lights on my car are showing anything is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A