2023 Toyota Camry

I woke up to my car on fire and Toyota is saying they don’t know what happened but they’re also saying it wasn’t their fault I’ve never seen a brand new car just randomly set on fire and then nobody really look for any answers I just put brand new tires on the car the day before it burnt up I’m currently behind on my car payments because of the financial strain this whole situation put me in because on top of a divorce I wasn’t prepared to go and buy another car I’ve just stopped living in my current car and got an apartment because of the financial strain that this is caused and I wasn’t given any kind of reimbursement or assistance even with the tires that I just bought I feel like Toyota knows something that they’re not telling me and I deserve to be compensated

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a normal or safe operating procedure. The problem occurs intermittently and has happened multiple times. I believe there may be a defect involving the ignition key release system, shift interlock, park position switch, or a related electrical component. This condition could leave drivers stranded or unable to secure their vehicle and creates a potential safety concern. I am submitting this complaint so the issue can be investigated and to determine whether other 2023 Toyota Camry owners are experiencing the same problem.

Component/System: Smart Key System / Automatic Door Locking System I own a 2023 Toyota Camry LE equipped with a Smart Key System. I parked the vehicle, turned off the engine, and left the smart key inside the vehicle. My [XXX] child remained securely strapped into a rear child safety seat and was sleeping inside. I briefly stepped outside to wipe dust from the windshield while standing next to the vehicle. After the driver’s door closed, the vehicle automatically locked itself with the smart key still inside. I did not intentionally lock the vehicle. I was unable to unlock the doors because the smart key was locked inside the vehicle. My [XXX] child was trapped inside the locked vehicle, creating an emergency situation. To rescue my child, I had no choice but to break the driver’s side window. There were no warning lights or warning messages before the incident. The cause is unknown. The vehicle has not yet been inspected to determine why it automatically locked with the smart key inside. Based on the circumstances, the Smart Key System either failed to detect the smart key or the vehicle improperly allowed the doors to lock despite the key remaining inside. I believe this presents a serious safety risk because it can trap children inside the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing a complaint regarding my 2023 Toyota Camry with 23,375 miles. The vehicle has been diagnosed with an infotainment system failure that presents identical symptoms to an active recall affecting similar vehicles. Toyota has confirmed my VIN is not included in the recall campaign, despite the failure matching the recall description. The dealership has documented the defect, and Toyota approved only 50% goodwill assistance. The system malfunction affects core vehicle functions controlled through the infotainment interface, creating driver distraction and potential safety concerns. I am concerned that vehicles outside the current VIN range are experiencing the same defect and that the recall population may be too narrowly defined. I am requesting review of this issue to determine whether additional vehicles, including mine, should be included in the recall. I have attached the diagnostic invoice for the dealership to confirm no updates or repairs could be performed and a new infotainment system would be required at an out of pocket cost of 50% of $2277.87.

I came out to my vehicle and attempted to start it as usual and the EPB would not disengage and I had to have it towed to the dealer. They had to manually disengage it and told me I needed a new switch. I purchased the switch and that did not fix the problem, all of my warning lights have been on the vehicle ever since due to error code "PARK BRAKE MALFUNCTION" i cannot use my parking brake and all of my other ADAS safety features are disabled as a result of this, ABS light, PCS, including Cruise Control, Lane Departure, etc are ALL disabled due to this EPB Malfunction.

The contact owns a 2023 Toyota Camry. The contact stated that after a routine oil service, while driving at various speeds with the cruise control activated, the safety feature on the front camera failed to display or provide a clear warning as intended. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2023 Toyota Camry. The contact stated while attempting to turn off the vehicle using the Push to START button, the vehicle entered accessory mode (ACC-ON) and started to roll away. The vehicle then displayed the message “Shift to Park before exiting the vehicle”. The vehicle was taken to the dealer, who duplicated the failure but was unable to provide a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.