2020 Toyota Camry

The Airbag recall on select Toyota Camry. The manufacturer of the airbags in Japan are said to be defective. I have not received new sensors that are on back order. Seatbelt sensors continue to go off, unless they are clicked in all seats. I already had the car fixed twice, they won’t lean to fix the car again. It’s all political financially. The onboard Safety SOS may also be defective in these models.

The panoramic sunroof on my 2020 Toyota Camry XSE failed to close on two separate occasions. The most recent incident occurred about three months ago. After opening the sunroof, the glass panel would not close, leaving the vehicle fully exposed during heavy rain. I had to cover the opening with plastic and tape while standing in the rain, which caused water to enter the vehicle and led to illness from exposure. This failure poses safety risks, including: Driver distraction if the failure occurs while driving. Possible water damage to electrical components, potentially affecting vehicle operation. Reduced visibility in heavy rain. Security risks if the vehicle cannot be secured. Online research and discussions with other owners revealed that this problem appears to be relatively common with Toyota Camry models equipped with a panoramic roof. My initial repair estimate was approximately $12,000, which is unreasonable given the vehicle’s value. I ultimately had the sunroof permanently sealed shut at my own expense. I have video evidence and documentation from both incidents, including an earlier occurrence on August 29, 2020, which was reported to a Toyota dealer but dismissed at the time. I believe this should be investigated as a potential recall.

Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall.

THE DAY WAS PARTLY CLOUDY. THE LOCATION WAS MARYLAND. THE VEHICLE WAS A NEW 2020 TOYOTA CAMRY SE 4DOOR. WHILE DRIVING WITH MY SUNROOF EXTERIOR FLAT GLASS AND INTERIOR DOOR ASSEMBLY BOTH COMPLETELY CLOSED, MY DAUGHTER AND I SUDDENLY HEARD A BOOM EXPLOSION. WHILE DRIVING TRYING TO SAFELY EXIT, HUGE BLACK CHUNKS WERE FLYING BEHIND US, THAT WAS LATER IDENTIFIED AS BROKEN SUNROOF GLASS FLYING BEHIND US HITTING THE VEHICLES TRAVELING BEHIND US. WE PULLED OVER AND GOT OUT OF THE CAR. WE DISCOVERED THAT MY VEHICLE'S SUNROOF HAD EXPLODED. INSTEAD OF THE REMAINING BROKEN SUNROOF GLASS EDGES EXHIBITING A CONCAVE DOWNWARD APPEARANCE, THE REMAINING SHATTERED GLASS EXHIBITED A CONVEX OUTWARD APPEARANCE INDICATING AN EXPLOSION HAD OCCURRED. TOOK THE VEHICLE TO A LOCAL MARYLAND TOYOTA DEALER FOR HELP AND WAS TOLD BECAUSE THE VEHICLE WASN'T PURCHASED FROM THEIR DEALERSHIP THEY COULDN'T HELP ME. HENCE THE OEM GLASS REPLACEMENT COSTS WERE COVERED BY MY AUTO INSURANCE, WITH A $500 DEDUCTIBLE. A FEW DAYS LATER AFTER I RETURNING HOME, THE NEW OEM GLASS AND SUNROOF ASSEMBLY BEGAN TO SCREECH AND CRACKLED AS IF IT WAS COMING APART. THE TOYOTA DEALERSHIP WHERE I PURCHASED MY VEHICLE RENIGGED ON THEIR PROMISE TO MAKE MY SUNROOF ASSEMBLY NEW AGAIN AT NO COSTS SINCE THE VEHICLE WAS STILL UNDER WARRANTY. NOW I DEAL WITH A CRACKLING AND SQUEAKING SUNROOF ASSEMBLY THAT MAKES ME FEARFUL OF THE SUNROOF EXPLODING AGAIN. NOTE: THE PURCHASING DEALERSHIP FAILED TO COMPLY WITH MY AUTO SUNROOF GLASS AND ASSEMBLY THAT WAS STILL UNDER WARRANTY AND REFUND MY AUTO INSURER AND ME AS THEY HAD PROMISED. HAD DIFFICULTY UPLOADING PHOTOS (5) *TR